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Fitbit and MFP not syncing - down???
monette13
Posts: 40 Member
Is fitbit and MFP not syncing? Why are there so many problems?
Is a tech working on this matter from either company and are they communicating with all of us who use these 2 products?
I love my fitbit and I would love for it to register all my steps with conjunction with my calories.
M
Is a tech working on this matter from either company and are they communicating with all of us who use these 2 products?
I love my fitbit and I would love for it to register all my steps with conjunction with my calories.
M
1
Replies
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They do not send individual notices out to certain users.
They do not read the forums for issues to work on.
They work submitted tickets.
They report to problem area about known issues.
The Help section is your friend for knowing. Free service you get to do some of the work yourself to see what's going on.
https://myfitnesspal.desk.com/customer/en/portal/articles/1824975-known-issues-integration-partners
https://myfitnesspal.desk.com/customer/en/portal/articles/2978284-sync-and-server-errors-
Currently:
- MyFitnessPal is seeing elevated error rates, causing the program to error and delayed data sync.
- Fitbit and MyFitnessPal backlog is raising due to the elevated error rates, and members will be experiencing delays in data sync.1 -
Similar problem this week. Disconnected FB from MFP and reconnected. Resynced and was fixed.
1 -
Same problem. I've tried disconnecting FB from MFP and reconnecting, resyncing but so far no luck. Hopefully will start working again soon.
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This discussion has been closed.