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Is anyone else having notification issues (Charge 4)?

Queen_of_Lean
Posts: 362 Member
Hi all,
I bought my Charge 4 tracker some months ago and from the very beginning I'm having issues with the notifications. They are simply not working most of the time and I get an error message saying "Notification service not running. A phone restart is required to re-enable notifications on your tracker."
I have tried the multiple fixes suggested by the FitBit support team like making sure DND mode is switched off, restarting the phone etc. but nothing works out. Sporadically, I get a call notification out of nowhere (without doing anything), but then it stops working again.
Anyone having the same issue? Any suggestions?
I bought my Charge 4 tracker some months ago and from the very beginning I'm having issues with the notifications. They are simply not working most of the time and I get an error message saying "Notification service not running. A phone restart is required to re-enable notifications on your tracker."
I have tried the multiple fixes suggested by the FitBit support team like making sure DND mode is switched off, restarting the phone etc. but nothing works out. Sporadically, I get a call notification out of nowhere (without doing anything), but then it stops working again.
Anyone having the same issue? Any suggestions?
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Replies
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Hmmm...I had to fiddle around 101 times to get my notification settings sorted. Hopefully by now you’ve got it settled!0
This discussion has been closed.