FitBit life expectancy?

RichardJWalter

Greetings,

What is the life expectancy of a FitBit? I have worn mine daily since I got it in July and the case part of the device has come unglued. I have already contacted FitBit. If they don't replace it, I guess I will have to buy a new one. If they only last three-four months, that'll be $400/year.

Richard

sgall123

You'll find their customer service is excellent & will probably replace it... I believe the ultra is known for cracking etc so the new version the fitbit one is due out in a couple of weeks & sits in a silicone case to stop the cracking also syncs via Bluetooth to your iphone 4/5

saratf

I've had my original fitbit since October 2010 and haven't had any problems with it.

Bob314159

I've had mine since March, I had the case open up once, but just snapped it together - no glue. I'm more likely to lose it before it fails, I've had it under my car tire, lost in the middle of a yard full of weeds, dropped on the sidewalk when walking, etc. and each time amazingly found it. I've seen people post who seem to have had them for 3 years.

hararayne

I have a zip and it broke in 1.5 years. Sad. It was a present and I can't afford a new one. It's out of warranty/

Moonfyredragon

I currently have a Fitbit One. I've had it for over 3 1/2 years and it has just recently started dying. I use it daily and used to take it one 6-20 mile hikes and only charged it weekly. I stopped all the hiking due to an injury and now charge it less often. Over the last month or so the charge wont last the week. I think it did pretty good for the length of time I've had it. Not to say much for the little case it comes with. I am actually looking at the Garmin one now.

editorgrrl

Moonfyredragon wrote: »

I currently have a Fitbit One. I've had it for over 3 1/2 years and it has just recently started dying.

Did you try resetting it? http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker

shadowfax_c11

I got mine in April as a birthday/blackbelt test, celebration gift from a friend whose wife had used it for maybe a month. I started having issues with the battery a few weeks ago and it finally died about a week ago. I contacted Fitbit by email after I went onto the forums and FAQ and tried all of the recommended fixes. Even with my not having any kind of reciept they are sending me a new tracker and charging dongle. It only took the a few days to respond to and process my case.

malibu927

I've had my Flex since last August and had to purchase bands twice because they ripped. They're fairly cheap ($9 for a 2-pack) on Amazon.

ILiftHeavyAcrylics

I have a flex. I'm on my fourth one since April 2014. But I haven't paid for any but the first one. Fitbit customer support seems to be all about replacing and not so much about fixing.

trina1049

I have a Fitbit Charge HR and it only lasted a month and half. Battery wouldn't hold a charge. Fitbit sent me a replacement at no cost, but now the 2nd on is beginning to fail. I love the darn thing and I hope it won't be a problem when I have to call about the replacement failing. They do have great customer service.

Amerielle

I've had my One since Jan 2013 and it's still going strong. No problems at all!

jwieg49

I have a Charge and have only needed to charge it once every 10 days or so. However, within the last couple of weeks I have needed to charge the battery every few days. And now it won't hold it's charge for more than a day at best.