Have you tried disconnecting and reconnecting on the Fitbit side? I was having the same issue and Fitbit instructed me to disconnect on both sites and then reconnect. It worked after that.

From Fitbit.com go to Settings>Applications and then click "revoke access." Then come back to MFP and connect again.

My Aria scale hasn't posted anything to MFP since the second, and it won't update healthvault at all. Thinking of trashing the damn scale and buying someone elses, I've had SOOOOO many problems with fitbit syncing to other apps. My zip always had these problems too.

IrishHarpy1 wrote: »

ILiftHeavyAcrylics wrote: »

Have you tried disconnecting and reconnecting on the Fitbit side? I was having the same issue and Fitbit instructed me to disconnect on both sites and then reconnect. It worked after that.

From Fitbit.com go to Settings>Applications and then click "revoke access." Then come back to MFP and connect again.

That doesn't seem to be working tonight, unfortunately -- I've tried it twice. After over three years with a Fitbit, however, I've learned to be patient.

Hmm I went and checked and I'm having the same issue. Maybe it's a glitch. Like you said, they usually work that stuff out eventually.

Grrrrr... At least I know I'm not alone. I've tried disconnecting numerous times on both sides with no luck.

I had an issue the other night, my positive adjustment in MFP disappeared, from food log and exercise diary.

Fitbit side still had the high calorie burn from a workout, the math between their daily burn and MFP daily maintenance was still the adjustment amount, but it was gone.

This was after midnight, I had a tad bit more to eat.

The prior day still showed it's adjustment, the new day after midnight showed it's negative adjustment - so syncing in general was fine.

I added a workout in MPF (not my normal method), to the day with the issue.
It synced across to Fitbit, increased the daily burn, and it did NOT come back to MFP for the math.
So deleted that workout.

Then created a manual workout on Fitbit's site for that day, daily burn increased.
Checked MFP, now the adjustment came across.
Deleted the bogus entry, and the expected adjustment was still there.

This tells me that Fitbit doesn't actually sync across what it thinks is the same information. Which makes sense to cut down on traffic.
If you synced 4 hrs ago, and there are no updates (it was after midnight), then why sync the info again.

There was a bug though probably on MFP side where it lost the info.
And Fitbit wasn't going to sync what it already thought it did. It didn't know MFP lost the info.

So all I can suggest, is when you see flakiness like this, think about where the changes are taking place, or when the last one was.
If it makes sense that one side doesn't think there are any changes, then it won't send an update with same info - assuming that prior info was already received, probably confirmed received actually.

So change something on the Fitbit side, manually log a workout, let it see there was a change. Wait for it to show up on MFP. Then delete the bogus workout.

Of course the extra meal logging IS seeing a change, and sending out the update, with a tag of a new meal in general, then Fitbit doesn't see the need to update what it has - but add to what it has.

Not for me. Boo.

Still not fixed for me, either. Trying to be patient.

Mine isn't syncing either! It did until yesterday afternoon- ugh!

Mine fixed itself half an hour after I reported it to Fitbit. :indifferent:

I wonder if it's because of the limited surge release. Updating everything over live to support the new device. I get my first fitbit in the mail tomorrow so I too hope it's fixed soon!

Sadly it's that script that prevents them from receiving more detailed info on what does and does not cause the problem, that could give their coders a fighting chance to fix it.

Unless they have it duplicated already and don't need those examples.

Yes. I am not getting credit for exercise calories on MFP though it is reflecting steps I've taken today in a bar below my diary (which is new to me), but even that isn't accurate; and no exercise credit for those steps. I've been on hiatus for about a month. Did something change? Or just the usual maddening synch issues?

Tallulah827 wrote: »

Yes. I am not getting credit for exercise calories on MFP though it is reflecting steps I've taken today in a bar below my diary (which is new to me), but even that isn't accurate; and no exercise credit for those steps. I've been on hiatus for about a month. Did something change? Or just the usual maddening synch issues?

MFP is doing it's own step thing on app now - so probably not even Fitbit steps.
And it is just info, nothing related to diet/exercise tied to it from what it appears.

swim_mom2 wrote: »

My fitbit doesn't sync until half way through the day (if at all). Any idea why it waits until the afternoon to register on MFP? I checked the time zones on both websites and they are correct.

Device is syncing with what? Computer or smartphone app?

It should give timestamp of last sync - does it say it's syncing more often to even have updated data?

The Fitbit calorie burn ONLY registers on MFP as positive adjustment if it's more than MFP estimated you'd burn anyway.

Likely, up until noon, you haven't burned more than MFP figured you'd burn anyway.

Do you have negative calories on MFP enabled? That's one way to find out if it's syncing earlier, you'll get those negative adjustments. Device doesn't even have to sync in that case - because with no device sync, Fitbit figures you've burned BMR only, ie sleeping, and so the calorie burn is rather small.

the same thing has been happening to me all week. Looking back at my log, it looks like every day, around 5:30pm, it stops automatically synching, so any food that I enter after that isn't synched to Fitbit, and I get no calorie adjustments from Fitbit after that time. The last time it synched after 5:30pm was on Sunday 12/7.

It also seems like it isn't synching properly throughout the day, just now, I had to disconnect/reconnect the app 3 times, and log out 3 times before I finally got it to sync again. We'll see if it does the same thing again today.
I use MFP and Fitbit on the PC so I haven't had any updates, I've done NOTHING differently on my side and I've been using my fitbit with MFP for months without an issue like this.

I noticed that MFP was down the other night for a little while, that may have something to do with it, but this is becoming extremely frustrating, because I have absolutely no idea how many calories I'm supposed to be eating, unless I go to Fitbit Dashboard, see how many calories I've burned and then do the calculation myself - which defeats the ENTIRE purpose of using MFP in the first place.

*NOTE* I have negative calorie adjustments enabled, so I always have a fitbit adjustment in my exercise log, no matter what. But you can view the time it last updated, and every day, all week, it has last updated around 5:30pm.

*Update* Looking again, the problem started for me on Tuesday 12/9, and it appears that it last updated on that day, and every day since, when I noticed there was an issue and disconnected/reconnected to fix it. I got it to sync at that time, and then it never synched again for the rest of the entire day/night. Clearly SOMETHING happened between Mon and Tues that caused this to begin happening. I can't keep disconnecting the app every time I want an update on my calories. That's ridiculous and unacceptable.

Can someone please fix this ASAP?