We are pleased to announce that as of March 4, 2025, an updated Rich Text Editor has been introduced in the MyFitnessPal Community. To learn more about the changes, please click here. We look forward to sharing this new feature with you!
Exercise Mode isn't syncing (Charge)
Skye_NS
Posts: 214 Member
I recently changed from the Flex to the Charge (not HR) and I'm having some syncing issues. It seems to work when I put it into exercise mode, but it doesn't create a detailed record in the activity log like the flex did. Has anyone else had this problem? How did you solve it? TIA
0
Replies
-
Suggest device syncing issues like this will get a wider audience of those that would know on the Fitbit forums, under your device type.0
-
Ok, thanks. I didn't know there was a fitbit forum. I tend to stick to the groups...0
-
@Skye_NS I think @heybales meant the actual fitbit.com support forums. I had a quick look there myself yesterday, but could only find a thread from January that suggested a bug, but no more updates to that thread since then. I was planning to bump the thread later today to see if there is any news on this.
FYI I've also come here for the very same reason - just bought myself a Charge yesterday and am having the same problem as you. Does the logged exercise come up in your Recent Exercise on your FitBit Dashboard? Mine doesn't..
0 -
@asdf270, thanks for the info. I did think heybales was talking about the mfp forums. Any exercise/food that I log manually through mfp shows up in the fitbit log under that activities tab. I ran into syncing problems in the first week but they sorted themselves out after I reset the charge. Have you tried a reset?
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker0 -
It seems that my problem is a fairly common one that they have been working on for a number of months. The latest update indicates that they have solved the issue internally and are now working on the logistics of another firmware update. This is the form thread: https://community.fitbit.com/t5/Charge/Exercise-Tracking-not-syncing-after-v80-firmware-upgrade/td-p/5900840
This discussion has been closed.