Switch from FB - MFP syncing issues
natacos
Posts: 17 Member
Hello all,
I've been a fitbit user for a long time and had that synced to MFP. I just got my Jawbone Up3 yesterday and changed my MFP settings to disconnect fitbit/sync to Up instead. I now see Jawbone in my connected apps, and on the home screen of my MFP iPhone app, it is now showing "Jawbone steps" instead of "Fitbit steps" but it's just displaying 0 steps, and in my calorie adjustments it still shows "fitbit calorie adjustments" (and thus negative, since it's not syncing to fitbit anymore). Any advice on how to fix?
I've been a fitbit user for a long time and had that synced to MFP. I just got my Jawbone Up3 yesterday and changed my MFP settings to disconnect fitbit/sync to Up instead. I now see Jawbone in my connected apps, and on the home screen of my MFP iPhone app, it is now showing "Jawbone steps" instead of "Fitbit steps" but it's just displaying 0 steps, and in my calorie adjustments it still shows "fitbit calorie adjustments" (and thus negative, since it's not syncing to fitbit anymore). Any advice on how to fix?
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Replies
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MFP has been having step problems for about a week now: https://myfitnesspal.desk.com/customer/portal/articles/1970451--members-may-experience-some-steps-issues-5-5-5-7-0
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I'd seen that link and had been having off and on issues with my fitbit through yesterday, but it did seem resolved by end of yesterday and that link has a most recent update from yesterday saying they have resolved most issues. I've used the contact form they link to and will see if I get any meaningful feedback. I'm just concerned that I won't know if I'm having normal Jawbone syncing issues if it's still trying to look to fitbit for some reason...0
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I'm just concerned that I won't know if I'm having normal Jawbone syncing issues if it's still trying to look to fitbit for some reason...
Verify your Fitbit account is no longer synced: http://www.myfitnesspal.com/fitbit
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