My daily steps and Calorie burn is not moved to my Fitness pal

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kim_rass
kim_rass Posts: 1 Member
Hi
I really love the way Fitnesspal works, and my Garmin Connect works perfect for workouts. I have now bought a MS Band 2 and I like that as well, but I do not see any interaction between the 2 products even though I have linked them..

Any hints from any one ?

Thanks in advance
Kim

Replies

  • blakeolson
    blakeolson Posts: 1 Member
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    Hi Kim - did you ever resolve this? I have a band as well and although the connection seems to be active, I am only getting activity from my iphone, and not from my band
  • MrsArdizzone
    MrsArdizzone Posts: 5 Member
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    I'm in the same boat :( I thought disconnecting the apps and re-connecting might help... but it won't even let me do that now.
  • Ride529
    Ride529 Posts: 3 Member
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    Same here it says the connection is there, and when I do "Exercise" with the band it shows up as activity but for some reason the Step count isn't working, has anyone figured this out? I'd really like to see it working.
  • sodamhwf
    sodamhwf Posts: 1 Member
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    I still have the problems with MFP not syncing with my Microsoft Band 2. It shows no steps at all. For months I have read were they are looking into it but as of now I have not heard anything about a fix
  • msghens
    msghens Posts: 15 Member
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    I see steps, only when I use the MFP app on the Android app. I do not see steps on the web app or the windows phone app.

    The current problem that I am having is that the Microsoft Health calorie adjustment seems to be flaky at best. If I record a walk or exercise, there seems to be no hope that other Microsoft Health calorie adjustment will remain zero.

    With that said, I am a big fan of the Microsoft Band 2.
  • msghens
    msghens Posts: 15 Member
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    I take it back, my steps are not coming across either.
  • Ride529
    Ride529 Posts: 3 Member
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    No steps for me either, but yes activities, seems like they have broken something in the link, would be nice to fix it and have all the data in one place.
  • jecaron99
    jecaron99 Posts: 1 Member
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    same issue here.. and microsoft just replaced my band 2 with a new one do to another issue.. pretty sure im done with this and going to get fitbit blaze
  • Xsd87
    Xsd87 Posts: 3 Member
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    update went online a few days ago
  • LucyLovely
    LucyLovely Posts: 15 Member
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    Mine never synced steps but if I use the exercise tile on my band when I work out it will sync the calories. I haven't had any problems with that.
  • HellsDelight
    HellsDelight Posts: 1 Member
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    It did work for me with Band 1 in the past then I moved from a Windows Phone to Android and now since weeks it doesn't show my synced steps in the MyFitnessPal App anymore.

    Seems there are alot of known issues now according to MyFitnessPal: https://myfitnesspal.desk.com/customer/en/portal/articles/1774598-microsoft-band-issues

    So I suggest to ask their support so that they will fix it. My guess is that they don't care anymore about the Band :(