I just joined this group. I have a new FitBit Charge 2 and I can't get it to sync to MFP for the calories either. I tried what daj150 said and it didn't work. ALthough I cannot find where to disconnect MFP from FitBit app at all. After I did steps 1-7, my FitBit app still had my meal calories in it so I'm not sure if it disconnected from the app. Where do I disconnect MFP from FitBit app?

Also on the mfp website HOME/CHECK in where you log your weight is it showing steps there? Mine was showing steps from my Fitbit there but not adjusting calories till I choose the tracker in the app..

sorry i have no idea if the exercise log carries over to MFP log i wouldn't think it would. But the calorie adjustment u earned on fitbit will carry over if your seeing adjustments now.

probably wont ever update past lost/sync data since the fitbit resets at midnight. i use a fitbit ONE, so i dont know if the newer ones keep a "memory" on the device, but i doubt it.

harmanee2000 wrote: »

Having the same issue with my Fitbit Charge. Idk who is supposed to fix it.

Did you read the post right above yours?

Since you don't mention what you have done, impossible for anyone to help you specifically.

You can wait for an announcement from Fitbit or MFP that something is fixed - and likely have to run through the detailed process already given - or you can try it now.

Finally decided to sync them. Yes, I selected the fitbit app in the 'step' section and disconnected/reconnected both a couple times... Still not working.

Really don't feel like uninstalling/reinstalling everything...

Thanks to you all, it worked this morning! I tried a bunch of times last night, waited a bit between attempts and got nothing. However, this morning I have 104 extra calories after run/walking for 30 minutes.

Thank you!

i'm glad its working for those that used my steps posted above, since it is working for others as i posted. for ppl still having issues, did you follow the process i posted above exactly? because mine worked within minutes.

also (if you dont have negative calorie adjustments selected, you wont see adjustments until you've gone above the baseline MFP gives you.)

set your activity level on MFP to sedentary (you can set higher if you know your active, you will just see less of an adjustment)

"Francl27", it takes 5 minutes to revoke access and disconnect and log out of both websites, and uninstall reinstall the apps on the phone.. it's not that much of a pain.

also, do you all have the bluetooth turned on on your phones? are the time zones u set on MFP and FITBIT the same?

do you have all day sync on in settings on the fitbit? (will periodically update.sync throughout day) i have this set to ON
i have always connected off to save battery.

if you have both off, it will only attempt to sync when you open the app, or manually force sync on your phone.

make sure the MFP steps tracker part match in the phone app and the website. if they don't one can overwrite the others, which is why you have to log out of everything and start from scratch working from websites, then to phone apps. dunno if rebooting phone helped clear a cache in memory or not.

did you youtube how to power cycle your fitbit device, you have to do it while plugged into charger, usually hold a button for like 10 seconds, and it'll show fitbit version number or something....

Thanks, steps appeared next day by following your process.

I am having the same trouble with MFP and FITBIT not syncing info to each other. I have delete
both apps reloaded both, and reset my phone iOS. Now, I am getting calories to show in Fitbit app but it is showing my calories for today as the calories for Friday and Thursday as well. MFP app not showing any Exercise adjustment for Thursday or Friday. Very frustrating.