Fitbit not syncing today

2»

Replies

  • spdavis513
    spdavis513 Posts: 1 Member
    Yes! The problem started Sunday afternoon (12-17-2017) and is continuing today!
  • bestrongbefit1
    bestrongbefit1 Posts: 68 Member
    Glad I'm not alone. kept trying to restart everything. What a day to start tracking again
  • Lisa9633
    Lisa9633 Posts: 3 Member
    Well, this is not fun. At least I can stop frantically trying to fix stuff, and just stew in frustration. Or go for a walk. That may be a better idea. Sure hope it gets straightened out soon!
  • SMBerry80
    SMBerry80 Posts: 2 Member
    Ok, so I see many other people are having this issue. Thanks everyone for posting because I couldn't figure out how to fix it or why it was happening.
  • booktdi
    booktdi Posts: 2 Member
    Got this too late, already did all the stuff they tell you not to do. I never got a notification from them.

    Monday, 12/18/2017, 12:17 PM PST

    Hello,

    Our genuine apologies for the current issue with data not syncing between MyFitnessPal and Fitbit.  Our engineers are looking into it and we will do what we can to resolve the issue as soon as possible.  

    Right now no data will be syncing between Fitbit and MyFitnessPal, and relinking the two programs will not resolve this issue.  At this time, we recommend not relinking the two, as when the integration is functioning again, this will increase the workload on the servers, and will lengthen the amount of time it will take to work through the backlog of sync requests.  

    We will continue to update this article as more information becomes available.  Please check back for further updates.

    Best,

    MyFitnessPal Staff
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    booktdi wrote: »
    Got this too late, already did all the stuff they tell you not to do. I never got a notification from them.

    Monday, 12/18/2017, 12:17 PM PST

    Hello,

    Our genuine apologies for the current issue with data not syncing between MyFitnessPal and Fitbit.  Our engineers are looking into it and we will do what we can to resolve the issue as soon as possible.  

    Right now no data will be syncing between Fitbit and MyFitnessPal, and relinking the two programs will not resolve this issue.  At this time, we recommend not relinking the two, as when the integration is functioning again, this will increase the workload on the servers, and will lengthen the amount of time it will take to work through the backlog of sync requests.  

    We will continue to update this article as more information becomes available.  Please check back for further updates.

    Best,

    MyFitnessPal Staff

    MFP doesn't send personal notifications for issues like this. When you see your Fitbit isn't syncing, it's a good idea to check the "Help" page to see if it's already something they've noticed and are working on before you begin additional troubleshooting.
  • emalademfp
    emalademfp Posts: 6 Member
    Just read the statement saying don't try and relink - why could this not have been posted more prominently. Feel bad I tried to relink 4/5 times before I saw that. Glad it's not just me though.
  • najatchk
    najatchk Posts: 2 Member
    Même problème. J arrête de me battre avec mes apps j attend que cela se regle
  • najatchk
    najatchk Posts: 2 Member
    J arrête de me battre
  • New fitbit flex2 not syncing today or yesterday. Also, fitbit aria scale vanished from myfitnesspal.
  • timhartvelt
    timhartvelt Posts: 1 Member
    Ah thought it was just me..
  • KelseyRL
    KelseyRL Posts: 124 Member
    Mine's fixed now. All the data from the last few days has synced to MFP and it's working as it should again.
  • Blitzia
    Blitzia Posts: 205 Member
    I love this community! It looks like it's fixed now for me, hopefully others start seeing the same.
  • Steve_JB
    Steve_JB Posts: 27 Member
    This is still not fixed for me. Am I the only one that still has this problem?

    S
  • Slackswife15
    Slackswife15 Posts: 2 Member
    Mine and my husband's were both working again yesterday. His stopped syncing again last night. Mine was working when I went to bed and counted everything for the day, but it's not working this morning.
  • VivianLeslie10
    VivianLeslie10 Posts: 2 Member
    I still have problems.....hasn't synced for several days now.
  • juliajchen
    juliajchen Posts: 1 Member
    The syncing worked yesterday, but it is not working again today.