I had some vitamins added to my order somehow - an extra $30 I think. (I was charged for them and had to go through the process of calling and cancelling). Also, when choosing to do the "4 easy monthly payments" online, your online order summary will show it as if you paid the full amount up front, but your credit card will actually be charged in monthly increments. . I get the sense that the folks processing the orders underestimated the response the program would get and have run into some confusing glitches in the system.

There is a toll free number somewhere on the Jillian Michaels Body Revolution website. I would try to contact a human being and have them send you a confirmation email with a corrected invoice asap (so they can't say "it's already been processed, you'll have to return it.." etc.)

Tha'ts really a shame. You'd think every customer service representative would want to "make it right" for the customer. You weren't making some weird, outlandish demands....oh well, it's their loss. Good luck.