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Here is a link to where they explain to you how to do it on your computer. It works thankfully, cuz I was getting very frustrated! lol http://myfitnesspal.desk.com/customer/portal/articles/1979738--members-unable-to-link-fitbit-via-ios-android-app- Good luck! :)
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i'll get it for you...give me a second :)
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Apparently they are having issues right now. Someone posted about it yesterday & a ticket was put in. In the meantime, she posted a link to go to so that you can do it on your computer