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  • jenjen047
    jenjen047 Posts: 4 Member
    Hi guys! I am just starting NS today, though I did it back in 2012 and lost 25 pounds (hit my goal). In the last year those pounds have crept back so re-starting today to lose another 25-30. This is my first time doing the Fast 5 as they didn't have it last time I was on NS. Did anyone here do the Fast 5? How was it?
  • Nightingale2200
    Nightingale2200 Posts: 1,183 Member
    Oh, how wonderful, Terri. Great job. :)
  • balm1982
    balm1982 Posts: 12 Member
    Ug! So my order is suppose to be finalized today and completed and all that jazz tomorrow. I've been trying to get on to make sure it has everything I want and I can't even get on it! It's still suppose to go through the old site till June 22th but I can't even get onto my account information. I tried started NuMi but I'm assuming I have to get them to update and link things with my old info. So now I'll have no clue what's going on with my order till I guess after it ships. . . hopefully it's going to the right address as I am gone for the summer and have it going to my summer place. I emailed yesterday and still nothing.
  • RogerToo
    RogerToo Posts: 16,157 Member
    Hi Balm
    Two Points
    1. You can always call Customer service @ Sales 1-800-435-4074 or Customer Service 1-800-585-5483
    2. The tracking tools are going away, not the Manage my order function as I understand it. You can check that when You call. Do not forget to call before 6PM.

    Good Luck
    Roger
  • Lisa_in_Arlington
    Lisa_in_Arlington Posts: 38 Member
    I haven't been to the NutriSystem site in WEEKS. Thankfully I have enough food to last me almost until the end of the summer. I'm not looking forward to having to order again. It sounds like a nightmare. I'm glad they delayed my shipping for me. B)

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  • balm1982
    balm1982 Posts: 12 Member
    Well, the good news is that my order went through and it's going to the right address. Before my next order though I need to either call or their website better be working.

    We don't have NuMi for phones yet here in Canada so hopefully they get that working too before the 22th.

    In other news in my order is my next NuMi bear! I just hit 20lbs down last week and now am at 22lbs down! Moving towards that 30!

    Happy Friday everyone!
  • RogerToo
    RogerToo Posts: 16,157 Member
    balm1982 wrote: »
    Well, the good news is that my order went through and it's going to the right address. Before my next order though I need to either call or their website better be working.

    We don't have NuMi for phones yet here in Canada so hopefully they get that working too before the 22th.

    In other news in my order is my next NuMi bear! I just hit 20lbs down last week and now am at 22lbs down! Moving towards that 30!

    Happy Friday everyone!

    Hi Balm
    Congratulations on the lost weight.

    You do not need a SmartPhone for NuMi, Just use the computer.

    The Website works for me for ordering and all that. Still somewhat slow, however the changes they made recently as regards adding and subtracting items does make it easier. I wonder if it will get faster once they drop the logging functions from it?

    Good Luck
    Roger
  • Nightingale2200
    Nightingale2200 Posts: 1,183 Member
    Congratulations, balm, on the 22 pounds. :):) And, your 20 pound Bear. I hope mine arrives tomorrow with my order.



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