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technically has anyone had this problem

pondsbb
pondsbb Posts: 172 Member
edited November 2024 in Social Groups
I put my food in and then go for the second item. The first item disappears.

I have sent email to support and they let me know they received it. No telling when I might get this resolved.

I hate I have to go back to the lose it app to track. I really prefer MFP.

Replies

  • chaoticdreams
    chaoticdreams Posts: 447 Member
    Are you adding from an app or the computer? I notice when I do things in the app it gets really wonky, like doesn't save what I add or resets all my goals and macros. Sometimes it takes forever to refresh.
  • Sunny_Bunny_
    Sunny_Bunny_ Posts: 7,140 Member
    I use the mobile app and it's kinda wonky from time to time. I have had to delete it from my phone and reinstall it before just to get it working right again.
  • pondsbb
    pondsbb Posts: 172 Member
    I'm using android app. Ill reinstall and see if that helps but it started acting weird right after I had to reinstall. Ill try again. Thanks
  • PumpkinRunning
    PumpkinRunning Posts: 35 Member
    I've noticed from the app (iPhone) it takes awhile to actually show the food in the log. I made the mistake of trying to add again, and then I have everything counted double! I definitely prefer the webpage to the app.
  • Sunny_Bunny_
    Sunny_Bunny_ Posts: 7,140 Member
    Just so you know, once I reinstalled it and signed in, all of my previous info was gone. But it did show back up a little later. I was kind of freaking out at first, thinking I lost all my history, but it just took a while to sync it all back.
  • pondsbb
    pondsbb Posts: 172 Member
    I reinstalled but it didn't help. It was worth a tey. Oh well back to Lose It I go.
  • pondsbb
    pondsbb Posts: 172 Member
    "Try"...dang phone
  • Foamroller
    Foamroller Posts: 1,041 Member
    It might be just a sync'ing problem ? :) Try close the app. Clean out the cache and RAM. Re-open MFP. I like the app called Android Assistant, cause it's a multi-tool.
  • pondsbb
    pondsbb Posts: 172 Member
    Foamroller wrote: »
    It might be just a sync'ing problem ? :) Try close the app. Clean out the cache and RAM. Re-open MFP. I like the app called Android Assistant, cause it's a multi-tool.

    Thanks I'll try that, if I can figure how to..lol
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