Frustrated!
Bekah7482
Posts: 246 Member
Hey all,
I am starting to get really frustrated with my program. I have done everything they asked of me and this week I got under goal weight to be eligible for surgery. I was so excited. I have lost 40lbs in just under 2 months, I have been busting my *kitten* and following everything I was told. I called my program to go to the next steps and they are backed up and it could be another 3+ months before they can get me in for surgery. When i started the program and was given my weight loss goal, the surgeon told me when I hit goal i would be able to get surgery 2-4 weeks later. I just feel like I have held up my end of the deal and the program isn't holding up their end.
Sorry for the rant, I am just frustrated.
I am starting to get really frustrated with my program. I have done everything they asked of me and this week I got under goal weight to be eligible for surgery. I was so excited. I have lost 40lbs in just under 2 months, I have been busting my *kitten* and following everything I was told. I called my program to go to the next steps and they are backed up and it could be another 3+ months before they can get me in for surgery. When i started the program and was given my weight loss goal, the surgeon told me when I hit goal i would be able to get surgery 2-4 weeks later. I just feel like I have held up my end of the deal and the program isn't holding up their end.
Sorry for the rant, I am just frustrated.
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Replies
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Just remeber this is worth it. I know it is frustrating, but just keep at it. It is good practice before surgery. We are here to help with support.1
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Sorry @Bekah7482, I know your pain. My insurance company jerked me around incessantly. Six month supervised diet, psychiatrist visit, blah, blah, blah. Several more months went by after I completed all my prerequisites with a back & forth between the surgeon's office and my insurance. I had literally lost all hope by that point as was stuffing my face again, eradicating the weight I had lost on my supervised diet. I figured it just wouldn't happen.
And then, I finally talked sense into my insurance company and the magic day happened on August 18, 2016. Hang in there. You've come this far, you can hold out a little longer.
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@Bekah7482 I totally hear ya. There were a series of missteps in my process too. Took me 18 months from initiation with PCP to actual surgery. But it was all worth it! Keep your head up and keep working on those healthy habits. It will lead to more success post surgery. I'm confident you'll do great!1
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Omg I am getting more and more frustrated with this program. I hit goal weight at the beginning of February and made my psych eval appointment but the earliest one was 6 weeks out. I asked to be put on their cancellation list and have been calling them multiple times a week to see if anyone has cancelled with no luck. Whats frustrating is on 3 seperate occasions i have called and they told me my name was not on the cancellation list. When I tell them I should be becuase I've been put on it multiple times, they said "oh well each person here has their own list" why is there not just one list? I asked how to get on everyone's and she said I just have to keep calling and hope to talk to someone different in order to get on their list. Wtf is that about?
Well i was starting to accept that I would have to stick with my original appointment date (which isn't until March 24th). 2 week ago I went to the support group and one guy there was saying he needed to call to schedule his psych eval and when I went to support group last night he said that they gave him a psych eval appointment within a week. Why was mine 6 weeks out and there was no cancellations available and yet he got one within a week?? On top of all of that, they are now 9 weeks backed up on surgery dates. My March surgery turned into April, which turned into May and is now looking like June!! I'm so mad, frustrated, and disappointed. If I didn't love my surgeon, I don't know if I would still be going through with this. I'm just waiting for member services to open and I'm putting in a complaint against the program. Another girl told me she did and they started rushing her appointments to get her surgery sooner. It's worth a shot and maybe if enough people complain they will actually fix their problems.
Sorry, another rant over!1 -
@Bekah7482 I am so sorry to hear about all of this and definitely seems that your surgeon's office isn't very coordinated. Any way you can speak to your surgeon about your concerns? I know when I had some issues in the hospital, my surgeon had no idea and he addressed them right away (let's say my pain med line wasn't activated so I went almost 12 hours with no pain meds0
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What a mess! I'm so sorry you're having this kind of trouble!0
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Bekah7482, as frustrating as all the delays are you stated you love your surgeon and that's important. If you had a doctor that you didn't feel good about I would tell you to look elsewhere. The office could be understaffed resulting in mixed communications. Hang in there things will fall into place.0
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I'm sorry! I'm in the same boat it's so aggravating and really depresses me! I was told march then May, now June!! Some days I really feel like giving up! If you need someone to vent with feel free to message me!1
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@Shull_Rachael, don't give up. That just means it will never happen. Even with delays, you are still on the road to a healthier you.1
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Ok... so here is my two cents worth... As I began to embark on this journey, my cousin who also had the surgery, told me how they put people off... and said that you will need to be as diligent as possible to make it happen... so here is what I did... and maybe it can help you...
Regarding any appointments... I called and called and then when they would give me months out appointments, I asked if I could go anywhere else. So for instance, I paid $200 out of pocket for my psych eval just to get it done. And I kept hounding them about next appointments, etc....
Now... that I said that... look at how great you are doing!!! This is such a journey and you are headed in the right direction of making positive changes for your lifetime... They don't start the day you have surgery... and just think the more you lose pre surgery the closer to your goal you will be.... Don't give up.... Stay focused on the end goal.... be diligent and see what you can do to keep moving forward... xo
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Shull_rachael wrote: »I'm sorry! I'm in the same boat it's so aggravating and really depresses me! I was told march then May, now June!! Some days I really feel like giving up! If you need someone to vent with feel free to message me!
I feel the same way. I keep telling my boyfriend "screw this, I am doing great on my own." He keeps reminding me that the long term outcome. He says "you are doing great now,but 5 years from now, where are you going to be? Are you going to have maintained your weightloss without surgery?" He is right, I cooould maybe lose the weight and maintain on my own but my level on confidence in that happening is not as high as if I were to get the surgery. That, and really liking my surgeon, are the only reason I am still dealing with these people.
@Elyseinchi - I am bugging them so much to get earlier appointments. I told them I would pay out of pocket to get my psych eval at whatever it costs and they said I HAVE to go to only their person. I called again on Monday about cancellations and the lady was super rude and said "your appointment isnt even that far away. There are other people that have to wait longer." Like WTF? It doesnt seem like that far away because I have already waited over a month and I am down to the last 2 weeks. That doesnt mean that other people should now have priority over me. Once I get my psych eval, my file goes directly to the surgeon for review so I plan to email him day of my appointment and let him know that my file should be headed his way and that I am eager to get onto his surgery schedule. I am hoping that him seeing that I am well under goal weight and am ready to go, he can do something to get things moving.
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I totally get the disappointment feeling in thinking it would happen sooner and have that not be the case. I have been in my program almost a year (which is the norm here in alberta, Canada) and I have met, and surpassed my weight loss goal they gave me. I am finally meeting with my surgeon to proceed with scheduling a surgery but have been told it will likely be in October! so it will be about 18 months since starting the program to surgery.
In the scheme of things, its a short amount of my life, but still want to get going with it all!0 -
@Bekah7482 ... I totally get it... I am so sorry that you all are having these issues... but like your boyfriend says, keep you eye on the long term outcome... It will happen. And I agree... I just wanted to get on with the rest of my life too... I didn't realize until afterwards how good having that little bit of extra time was for me... Sending positive thoughts and vibes for closer dates and better luck with this process to all of you! xo0
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