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Cancel Subscription - See old data?

determined_erin
determined_erin Posts: 571 Member
edited February 9 in Social Groups
If I cancel my BodyMedia subscription, can I still sign-in to the activity manager to see my previous data?

I have had it for 10 months, and it has served its purpose for me (lost 90 lbs!). I would like to see my old data anytime I want, but I'm not sure if I'll have access once I cancel it.

Replies

  • verdemujer
    verdemujer Posts: 1,397 Member
    I would suggest that you actually pull the reports off and save those for yourself. They come as PDF files. I've been doing that so that I can give them to the doc but it means I also have a hard copy for myself.
  • determined_erin
    determined_erin Posts: 571 Member
    Thanks for the suggestion! I cancelled my subscription today. So far, I can still get into the system. Technically my subscription doesn't end until this Saturday, so maybe it'll change after that date.
  • determined_erin
    determined_erin Posts: 571 Member
    Okay, I can no longer see my data. When my subscription expired on Saturday, a popup notification says "Your subscription has expired. Click here to renew." I wish I could see my previous data since I did pay for those months. Oh well!
  • SJCon
    SJCon Posts: 224
    Okay, I can no longer see my data. When my subscription expired on Saturday, a popup notification says "Your subscription has expired. Click here to renew." I wish I could see my previous data since I did pay for those months. Oh well!

    You are not alone on thinking that sucks, the website charge is one of the major things people complain about and a reason given not to buy one. Now that Jawbone owns them that may eventually change but who knows? I think the reason that the "New and Improved" model fell off the news is due to Jawbone redirection but that is pure speculation on my part.
This discussion has been closed.