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Syncing issues?

MrsLannister
MrsLannister Posts: 347 Member
in Social Groups
Anyone else having syncing issues? My food log stopped syncing yesterday afternoon. I tried removing the app and reauthorizing it and it is still not working.

Replies

  • daleenmarinemomma
    daleenmarinemomma Posts: 2 Member
    Haha, yes! I just posted a topic about the same issue. Hoping someone out there has a suggestion to fix it.
  • MrsLannister
    MrsLannister Posts: 347 Member
    I went ahead and sent an email to BodyMedia support. We'll see what they say.
  • MrsLannister
    MrsLannister Posts: 347 Member
    Support said to unlink and relink again and that worked for some reason. Not sure why it didn't fix it the first time.
  • verdemujer
    verdemujer Posts: 1,397 Member
    I've been having problems to. I've linked and unlinked and that fixed it for awhile. But right now I can't get the thing to sync while charging on the computer. I'm having to upload on my phone. That button is almost broken. I've had my Link about two years now. I'm considering moving to a Jawbone now as I'm tired of the armband.
  • ttippie2000
    ttippie2000 Posts: 412 Member
    I called BodyMedia tech support with the same issue. They said in my case there is a bug in the new android operating system that messes up the sync process. They gave me a link to upgrade my BodyMedia Link firmware and another link to reset the device. It sync'd correctly via bluetooth (after months of not working) once, and then stopped working again. Doh!

    In my case, I like the armband location as it works for the kettlebell, powerlifting and martial arts stuff I do. A wrist mounted device would rarely be worn when I'm exercising, so what's the point?

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