Bicycling - Road and Mountain

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Annoying loud creaking coming from my front chainrings

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Replies

  • m1xm0d3
    m1xm0d3 Posts: 1,576 Member
    The 'bike guy' at D I C K's wasn't in yesterday so I am taking it to them this evening after work. *fingers crossed*

    And WTF is up with MFP not allowing the use of the word D I C K? I mean I get that it can be a phallus but what if my name was actually D I C K ?!?! lol
  • m1xm0d3
    m1xm0d3 Posts: 1,576 Member
    I took the bike in to D I C K S and they questioned why I brought it to them (bad sign #1) I told the guy that the warranty dept told me to come there. He proceeds to look at the bike and says yep, you had the seat too high (bad sign #2) he looks at the seat and says 'its too high right now' I point to the seat post mark the pull it out of the tube and show him the minimum mark while still holding my place where the current clamp mark is, about 1/4 inch over the minimum mark and I told the guy I only have the seat as high as db guidelines suggest. He called db directly and gave me the 'dealer number' to follow up. Doesn't look good but I'll argue my position until my last breath and show my *kitten* if I have to.

    More updates to follow...
  • cloggsy71
    cloggsy71 Posts: 2,208 Member
    Sounds as though the Proprietor might be a bit of a D I C K...

    Fingers crossed for you!
  • jacksonpt
    jacksonpt Posts: 10,413 Member
    I took the bike in to D I C K S and they questioned why I brought it to them (bad sign #1) I told the guy that the warranty dept told me to come there. He proceeds to look at the bike and says yep, you had the seat too high (bad sign #2) he looks at the seat and says 'its too high right now' I point to the seat post mark the pull it out of the tube and show him the minimum mark while still holding my place where the current clamp mark is, about 1/4 inch over the minimum mark and I told the guy I only have the seat as high as db guidelines suggest. He called db directly and gave me the 'dealer number' to follow up. Doesn't look good but I'll argue my position until my last breath and show my *kitten* if I have to.

    More updates to follow...

    IME, the guys at ****'s don't care much about anything, and certainly not doing right by you. Go to an actual LBS that sells DB, or deal with DB directly.
  • Archon2
    Archon2 Posts: 462 Member
    They may try to reject your claim straight off since the damage you have is almost certainly a seatpost too high issue. However, proving it is another thing. So don't help them reach that conclusion with leaving the seat way up to begin with.

    Unless there is a policy to never replace a frame with such damage (there very well may be one), you could get traction by just firmly insisting they replace the frame.

    Also - I looked up the warranty out of curiosity. http://www.diamondback.com/support_warranty-statement

    Since D I C K S is an authorized dealer, they should handle the warranty return for you. I'd go to a manager there and make a stink about it. Print out the warranty too and highlight the return part.
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