my fitbit steps wont show on mfp app??
dr_who10
Posts: 2
so I know I linked mfp correctly to my fitbit. today I walked 11,470 steps (according to my fitbit ) but mo matter how many times I sync with mfp it still says .......''fitbit steps 0''on mfp app. please help 
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so I know I linked mfp correctly to my fitbit. today I walked 11,470 steps (according to my fitbit ) but mo matter how many times I sync with mfp it still says .......''fitbit steps 0''on mfp app. please help
Mine was working perfectly yesterday and today it is accurately counting the steps but my giving me any calorie credits for my steps.0 -
this sucks . I was so excited to get my fitbit but I cant figure out how to work it right
I also cant get the fitbit app on my phone to show the correct amount of calories burned and steps taken . when I add food to mfp it will transfer to the fitbit no problem. what am I not doing right??? 0 -
Disconnect fit bit from mfp then reconnect from Fitbit site0
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Software integration can be bothersome! Do the disconnect/reconnect and check your results again. My second day using my flex and I'm also frustrated with how it communicates with MFP....was under the impression it would track and give calorie allowance for activity beyond workouts 0
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I'm having the same troubles, I did the disconnect/reconnect thing a ton in the last couple of days. I'm planning to contact support. I think they're having a lot of issues right now.1
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I think there's been issues lately, I'm not sure what's going on.. But I've noticed that it can take a quite a while for the sync to show up in MFP. I'm still having trouble getting MFP to recognize my fitbit charge HR for steps (that's another topic) but while I was messing around with it I disconnected and reconnected and it took about 10 hours to show up in MPF again... That may be the issue if you've only been trying for a little bit. The other thing I've tried (after reading other comments) is to use the MFP and fitbit websites rather than the mobile apps to do the initial sync. Not sure if it makes a difference.. But that's what i did & it worked0
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I have some of the same issues . . . I find it shows up eventually but many times there is a lag of several hours. What I found has worked for me is if I make sure my sync on my computer is up to date MFP will sync.0
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Mine isn't showing up at all. Disconnecting and reconnecting isn't even solving it!0
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Ditto. Mine won't show at all.0
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Same here - Just did a workout and it doesn't seem to be syncing.0
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Same issue here. I've had my FitBit One connected to MFP for almost 2 years and for the past few weeks, they just won't sync. I've revoked access and re-paired it with MFP and still nothing. I contacted MFP tech support and was told to do everything I had already done. No response yet to my last complaint. It's extremely frustrating!0
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I was having the same issue but I uninstalled the MFP app and reinstalled it and it is now syncing properly.0
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Mine doesn't show at all either. I have deleted and reinstalled several times on both sites. How much longer must this madness go on? It's very frustrating! Are you hearing me fit bit? Are you?0
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I just started using my FitBit with MFP yesterday, and the number of steps is syncing, but it is not showing any calories burned. Is that normal?0
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anne_maureen74 wrote: »I just started using my FitBit with MFP yesterday, and the number of steps is syncing, but it is not showing any calories burned. Is that normal?
Maybe. Make sure you have negative calorie adjustments enabled:
Settings->Diary Settings->Enable Negative Adjustments
Otherwise, if your activity level has been lower than MFP expects, you'll see 0 for your FitBit calories burned.
Also go to the MFP Exercise tab and make sure it shows an entry for FitBit calorie adjustment. Click on the 'i' to see the math used. If it doesn't show an entry, then something isn't syncing.0 -
Mfp has never shown my steps...0
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It's under Check-In, where all your stats are logged, a few additional Fitbit stats are brought over too.0
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Ah, that explains it. I almost never go to that page.0
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My app doesn't have a check in0
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Periodically today, Fitbit has been giving various "sorry maintenance issue is preventing connectivity, try again later" messages on my iphone and the web site. At one point it did show steps but they were from yesterday about the time I was checking today, as if a backup of data had been going on. But later today that cleared up.
MFP food data base has gone brain dead, doesn't recognize foods that were used as recently as yesterday and earlier today. The servers are being over worked again is my guess. Issue on iphone and MFP website.
It is technology folks, and it gets messed up at times. Very frustrating but they will get synched eventually, they always do.
And when synching isn't happening, it is just a matter of waiting for your data to get processed, if you reset you go back to end of the line, so will only take longer. From MFP support earlier this month about these issues:
If you have previously been receiving a regular update, and these issues recently started for you in the past few days, we recommend NOT trying to troubleshoot, as if you do unlink and relink this will put you at the end of the line for syncing (which is currently a long line). Instead, we recommend waiting for the systems to catch up and return sync on their own.
The problem we are currently facing could cause sync to be extremely sporadic, you may instantly see sync at one point in the day, then it may be hours or even days until you see it again. We realize this can be extremely frustrating and for this we sincerely appreciate your patience and understanding as we work on getting the system back to normal.
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I.figured it out thanks0
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Seems I'm having problems too. I've walked 11000 steps exerice in mfp shows 0. I've also noticed if mfp happens to update exercise it won't do it til late at night. It's now 433pm I've walked 11k exercise zero0
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erikadawngetfit wrote: »Seems I'm having problems too. I've walked 11000 steps exerice in mfp shows 0. I've also noticed if mfp happens to update exercise it won't do it til late at night. It's now 433pm I've walked 11k exercise zero
It's broken right now.
https://myfitnesspal.desk.com/customer/portal/articles/1972979--fitbit-syncing-downtime-5-7-150 -
Thank you Nancyn795 I was afraid it was user error.
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I too thank NancyN795 - what a bummer! And I bet the data is lost for history purposes too. Just hoping someone did not decide this should be part of the over-priced premium package. So sad to see the site heading that way. I would have much more respect for under armor if they simply enhanced the site and didn't play the premium game.0
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I just fixed my steps not syncing on your app go to more on the bottom right hand side, then to steps, and make sure that mfp is syncing steps with fit bit, somehow my fitbit got disconnected. Took me over an hour to figure this out..0
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MFP has had these premium improvements in the works prior to UnderArmor buying them. Focus groups were last year.
This isn't related to premium - it's related to huge increase of users without foreplanning system sizes.0 -
Mine seems to be working again.
I'm not surprised that Under Armour is adding a premium version, but I doubt they'll put any of the current features behind the pay wall. I suspect that many users would abandon MFP if integration with devices such as Fitbit were limited to the premium package. I don't think they'll do that.
I just did a search and here's a paragraph from the announcement of MFP being aquired by Under Armour:
"In the meantime, please rest assured that your experience with MyFitnessPal will not change. Our products, services and team will remain the same. MyFitnessPal will still be free to use, you own your data and Under Armour will never sell it to any third parties. We will also continue to sync with your wearable devices and fitness apps."0
