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my fitbit steps wont show on mfp app??

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Replies

  • amandajunk
    amandajunk Posts: 1 Member

    It is good that on desktop you can see it under the "check in" tab but it should be consistently synching with the steps counter on the home screen of the app. Hey MFP - do you have a bug ticketing system?
  • DoubleEcho
    DoubleEcho Posts: 1 Member
    I just want to point out that 1 year TO THE DATE MFP is having this exact same issue. Coding issues perhaps? :smiley:
  • betsy329
    betsy329 Posts: 61 Member
    DoubleEcho wrote: »
    I just want to point out that 1 year TO THE DATE MFP is having this exact same issue. Coding issues perhaps? :smiley:

    your's aren't showing up either? lol
  • AlisonH1993
    AlisonH1993 Posts: 4 Member
    There's a bit of a problem with this today it seems! My food log from mfp won't show up on fitbit today, but it has everyday before that
  • NancyN795
    NancyN795 Posts: 1,134 Member
    edited February 2016
    AlisonH1993 wrote: »
    There's a bit of a problem with this today it seems! My food log from mfp won't show up on fitbit today, but it has everyday before that

    They had an outage today (i.e. MFP had a problem communicating with Fitbit). As far as I can tell, it's fixed now, although it may not have caught up for everyone.
  • butterflyladykmr
    butterflyladykmr Posts: 6 Member
    Anyone having issues again today? First my calories weren't logging over to fitbit now mfp is showing 0 steps for the day. Grr this is getting frustrating
  • NancyN795
    NancyN795 Posts: 1,134 Member
    Yes, there seems to be new issues. I'm getting duplicate adjustments - one is right, the other is wrong, but I can only delete the one that is right.
  • TheColorBug
    TheColorBug Posts: 2 Member
    I have an issue today too. I didn't walk much (around 2,500 steps), but it's still coming up as 0. Usually a re-sync or a delete/reinstall works for me, but not today. I think it might have to do with their update too. I just downloaded the update earlier this morning and I'm fairly convinced that's why.
  • NancyN795
    NancyN795 Posts: 1,134 Member
    Don't blame an app update unless you have good reason. First, check to see if both the mobile app and the website are misbehaving. Or ask whether other people who are having the problem use the same platform you do. For instance, I suspect you have an iPhone, because my Android app hasn't had an update. But, I'm having problems, too. The symptoms are slightly different on my phone app than on the website, but both are messed up.

    So, don't blame the app, just blame MFP. (My Fitbit dashboard looks fine, with all the MFP meal summaries correct.)
  • ladytxn
    ladytxn Posts: 97 Member
    glenelliott5872 wrote: »
    Disconnect fit bit from mfp then reconnect from Fitbit site

    Have done this half a dozen times today... Nothing...
  • PurdueGuy2001
    PurdueGuy2001 Posts: 22 Member
    Same here....stuck!
  • beckym121
    beckym121 Posts: 2 Member
    Mine started playing up as soon as I did the update. Happened last time too! Not convinced it's a coincidence
  • momicelh
    momicelh Posts: 26 Member
    This is happening to me the past two days. MFP was showing my Fitbit steps yesterday until the middle of the day. Then they went to 0. Today MFP is not showing any Fitbit steps. I have contacted MFP support, but haven't heard anything.

  • mom2natalie
    mom2natalie Posts: 51 Member
    My steps are syncing, but they are delayed/slow. I am starting to wonder if I should just start logging my food and everything into Fitbit and give up MFP.
  • ChelleBelle2708
    ChelleBelle2708 Posts: 131 Member
    only my app isn't working. MFP website is fine for me. That said the app is showing the correct calorie allowance (including calorie burnt through Exercise), but just not the actual number of steps.

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