Food from MFP not syncing to Jawbone Up
SeahYi
Posts: 4
I log food in MFP but it doesnt show up in the Up app on iPhone!! Help!
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Replies
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I'm having the same problem here too. I just got my UP yesterday and have tried to disconnect and reconnect the apps and no success. I'm interested in what you learn.0
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MFP sends aggregate meal data to MFP, not individual foods. It appears in the green tab on the right, the one with a knife & fork.0
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I've been having the same problem since yesterday afternoon. UP isn't grabbing my food data that I've successfully entered into MFP. It's quite frustrating! I'd love to know what went wrong here0
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There was an update today for the iOS app.0
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Same problem, was fine yesterday but now since the Up App update on iOS no food is being pulled through from MFP.
I was about to delete/unlink/reinstall both apps on my phone to see if that sorted it, but I guess it may be a wider issue.0 -
I'm using Android and having the same problem. MFP is pulling data from UP (i.e., step count and calorie adjustment are fine) but UP isn't pulling data from MFP.0
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Does anybody know how to fix any of this? I have an iPad and and Android phone (I know it's very controversial having both
) and I downloaded the app last night after buying my UP. I lvoe the device and the app works well, but I cannot sync any food inofrmation over to the UP app.
I enter everything on MFP on either of my devices but nothing sync's over to the UP app. Any help?0 -
I have an iPhone, and my food shows up in UP.
Perhaps the new (super annoying) food score has made the Android app buggy?0 -
I have the iPhone app on my iPad but it doesn't sync my meals. UP will however push my steps into MFP. I am very confused. I just want to see my calorie count in UP!0
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MFP food has now started just appearing in my Up app, must have been a syncing issue with their servers?0
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I just bought the bracelet this morning but some things aren't adding up.
Not only is my food not showing in UP but I also have UP creating a positive calorie add to MFP.
I've taken 5300+ steps and it has only added 14 calories to my "exercise" portion of MFP.
Is this a mistake or is there just something in the way it works that I am missing?
I thought I would be super pumped to take it out on it's first "walk" and now I'm bummed that even after I sync'd it to MFP (before walk) and Map my Fitness (after walk) that it is basically showing nothing but my step count in the UP app0 -
MFP estimates a total day's calorie burn based on your height, weight & activity level settings. You will only get a calorie adjustment from UP activity when the estimated projected burn from UP exceeds the estimated burn from MFP. Generally, when you have your activity level set to "Sedentary" in MFP, you'll start to see a calorie adjustment around the 5000-step mark. If you have your activity level set higher, it will take more steps to see any calorie credit for your UP activity.
For example, I have my activity level set to "Sedentary" in MFP. Yesterday I logged just over 10,000 steps in UP, and I earned 85 extra calories based on that activity. MFP had estimated that I'd burn 1462 calories, and UP claimed I burned 1547, so I got credit for those extra burned calories.
Hope this info helps!0 -
That is VERY helpful. Thank you!
I think I just need to wrap my head around the numbers.
I liked it better when I used "MaymyWalk" and did a 3 mile loop and it said I burned 400 calories.
I put in the time and calories into MFP and could see clearly what was happening.
Right now in MFP at the bottom of my diary I thought the "calorie adjustment" was in addition to the calories I've eaten since the number is in the same column, not deduction (even though at the top it shoes correctly)0 -
Your UP total burn is your TDEE (aka maintenance calories)—way more accurate than any online calculator. If you eat less than your UP burn, you will lose weight.
Your MFP calorie goal is your activity level minus your deficit. MFP looks at your UP burn, predicts what it will be at midnight, then subtracts your MFP activity level calories from that number to calculate your adjustment.
My adjustments got better & better, as if the system was "learning" my routine.
If you don't enable negative calorie adjustments, you probably won't eat at a deficit on lazy days: http://www.myfitnesspal.com/account/diary_settings
Log food & drink in MFP. Log exercise in UP, not MFP. (The burns are way more accurate than MFP's one-size-fits-all-guesstimates.) Follow your MFP calorie goal, and eat back your adjustments.
Edited to add that when you first setup your UP, it has to guesstimate your burn since midnight. So the first day's burn is always a mess.0 -
Ok this makes sense now. I went back and disabled negative adjustments.
As for MFP Goals- The UP input is effecting that count.
For example- I walked 2 miles a bit ago with my dog, 35 minutes.
In MFP it shows I did 1 minute of my 45 minute goal and 14 calories of my 310 goal.
Should I just ignore these goals now that things are being tracked in UP or adjust them so I don't feel like I am failing?
Congrats on all of your success BTW, I hope I can have as much motivation as you have had
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Thanks for pointing out the first day being a mess...I was starting to feel sorely disappointed!0
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I wasn't losing much weight at all until I got an UP. It showed me that even though I have a desk job I get a lot of steps. Once I started eating back my UP adjustments, I started losing weight.Ok this makes sense now. I went back and disabled negative adjustments.
As for MFP Goals- The UP input is effecting that count.
For example- I walked 2 miles a bit ago with my dog, 35 minutes.
In MFP it shows I did 1 minute of my 45 minute goal and 14 calories of my 310 goal.
Should I just ignore these goals now that things are being tracked in UP or adjust them so I don't feel like I am failing?
Congrats on all of your success BTW, I hope I can have as much motivation as you have had
Enable negative calorie adjustments! If you disable them, you won't eat at a deficit on lazy days. They'll never put your calories below 1,200, so even with them enabled I don't eat at at true deficit when I binge-watch TV. (I"m only 5'2".)
I'm sorry, but I have no idea what minute goals you're talking about.0 -
Thanks for clarifying, I thought you meant disable not enable, LOL. My brain is still adjusting to lower cal levels.
What I mean by minute goals:
In MFP
>My home
>Goals
>fitness goals
I set my goal for 3 workouts of 45 minutes each per week
BUT..
With just using Up (and maybe it is just funky because today is the first day)
When I go to
>Exercise
>Daily total/goal and Weekly total/goal are only showing my net "14" for today, not my actual.
Thanks again for all the help.0 -
When I changed those goals my calorie goal didn't change at all, so I've always just ignored them.
It will take trial & error to find what works for you.0 -
UP was syncing to MFP but not vice versa. I disabled the connection between the apps and then reconnected them. Now it syncs both ways.0
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The same thing happened to me yesterday evening the MFP app didn't send my snack data to UP I decided to leave it and check again in the morning. I started logging my breakfast however MFP has now totally stopped sending food data to my Jawbone UP app. I disabled the connection between the apps re connected expecting it to work. However I still have the problem. To test my Jawbone UP app was working I uninstalled it from my Android smart phone and reinstalled it then I connected another app from Withings to see if there was a connection and this worked first time it sent my weight data direct to my UP. So it appears that the problem is the food synch from MFP to Jawbone. Incidentally the Jawbone UP step data is still being sent to MFP. This is so frustrating can any one suggest where I might turn to get help and advice this happened once before on the 15th July and MFP didn't send any food data then the day after it seemed to start working all by itself.0
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I just got this message from Eric @ MFP I will try this procedure and let you all know if this solved my synch to Jawbone UP problem. I must point out that I think that the problem might have been caused after I installed the UPIT app from Mountain Edge @ https://play.google.com/store/apps/details?id=com.mountainedge.upit However the last time it stopped working two weeks ago I believe that it was due to a problem with my Jawbone UP band when I was asked to uninstall the UP app by a Jawbone techie.
Thank you for taking the time to contact us. We apologize that you are having a problem with the app. Would you mind trying to uninstall and reinstall the app, as well as clear the cache to see if that helps?
Please make sure you know your username and password before reinstalling the app. If you need to reset your password please visit https://www.myfitnesspal.com/account/forgot_password (your username should be included the body of that email). Please note that any information that has not previously synced will be lost, but all previously synced information should be restored upon reinstall.
First go online to www.MyFitnessPal.com. Sign in using the exact same username and password as you do with the app. There you can add any information that has not yet synced, and confirm your information is there. All your information that is visible online should resync to the app after you reinstall it. If you are not finding your account and information online, please contact us back before reinstalling the app, and we will do our best to resolve the issue without having you lose your data.
Next to uninstall and reinstall the app:
- Quit the MyFitnessPal app on your Android device and go to Settings, then Applications, then Manage Applications. Find the MyFitnessPal app and tap on it, then tap the Uninstall button (you can then go back to this same area to clear the cache).
- Once the app has been uninstalled, open the Google Play Store, search for "MyFitnessPal," then reinstall the app.
- Finally, once the app has been reinstalled, open the app and login using the same username and password you had been using previously. Your information from online should then resync back to the app.0 -
Good News the clearing of the cache and the reinstall of the MFP app seems to have got the MFP to UP synch working again for today at least. I did need to go to the MFP/Settings/Steps menu to choose my step device as you have to do any way when you connect a new pedometer app.
However sadly it still hasn't added the missing snacks from Yesterday OR pulled through the missing day and meals from the 15th-17th June even though they were ready and waiting on the MFP website? I appears that this fix only works for the period of the day that you reinstall? So I guess I will have to add the missing food entries manually direct to Jawbone UP app using their barcode scanner.
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I also lost the MFP connection to my Withings account at the same time? However it's appears much easier to reconnect simply disconnect from the Withings app then use this link to reconnect without reinstall or clearing your cache @ http://my.withings.com/en/account/myfitnesspaloffline0
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Hello, also in my case, MFP doesn't send the food data to the Jawbone UP (UP3) app. Vice-versa, MFP get the UP3 data and adjusts correctly my calories budget. I've tried to unlink the apps, uninstall MFP (Android) and clear cache but nothing helps. I still can't see the food data (green block) on my UP app. Perhaps there are problems in the MFP servers?0
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Perhaps there are problems in the MFP servers?
Whenever there's a known issue, the MFP tech team posts an announcement in the Help section: http://myfitnesspal.desk.com/customer/portal/topics/799774-announcements-from-our-tech-team/articles
I've had zero problems. Did you contact MFP customer service?0 -
I got the UP3 yesterday (previously had the UP), and MFP was transferring food to it fine. Today, it's not logging any of my calories into the UP app (on Android). I did a search on the MFP help page but the link that they've given to explain it isn't working.0
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Oooh it's just come back!0
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When I downloaded the UP iOS updated, it did unpair my UP2 and the app but once I re-paired it and let it update, all has been fine, no other syncing issues. Frustrating though!0
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Since the UP iOS update, I've had my steps appear on MFP, but no meal data is going to the UP app.
I'm going to assume that the trouble is on Jawbone's end, since it was their update.
So far disconnecting and reconnecting has done nothing.0
This discussion has been closed.