MFP Fitbit Sync Issues

LHWhite903 · February 2016

Same problem, here. It's like it's not even connected.

judimaes · February 2016

Me too! looks like the last sync was about 1:30 am EST.

Jaygee13 · February 2016

Yeah same here, I tried disconnecting and reconnecting several times before I checked here.

MrG6ray · February 2016

When I sync from the MFP app on iPhone it keeps changing the device from "Fitbit Tracker" to "Don't track steps". Even if I set it to Fitbit on the website as soon as I sync it changes it back again.

Once a fix is available, you'll probably all need to check that setting first before it will work properly again.

songbird13291 · February 2016

Glad to know I'm not alone.

pineygirl · February 2016

Same here. Hasn't synced since sometime after midnight last night. Really annoying as I usually get a huge adjustment from my fitbit (MP4 set to lightly active...but I'm actually very active). My adjustment can be 500 to 1000+ calories. I can't just eat 1580 like MFP tells me too.

So I'll be in the red today....and just go my what Fitbit tells me to eat.

CaptainJoy · February 2016

My Fitbit's not syncing to MFP either. Hopefully soon...

ktothema · February 2016

Mine isn't syncing either, in either direction which is odd as usually fitbit will pick up the calories from MFP even when MFP doesn't pick up fitbit's exercise

jonathanbloom · February 2016

Same issue. RunKeeper synced fine to MFP and my weight came over from my Aria.

NancyN795 · February 2016

ktothema wrote: »

Mine isn't syncing either, in either direction which is odd as usually fitbit will pick up the calories from MFP even when MFP doesn't pick up fitbit's exercise

That's the most frustrating part for me. I haven't had too many problems with syncing (sometimes only some people are affected during an outage) but when I have, the food has generally synced to Fitbit, so I've been able to use its calories remaining instead of MFP. But this time, they're totally disconnected.

I wish MFP would officially acknowledge the outage.

LLT38 · February 2016

I am also having the same problem. The weight came through from my Aria but my diary doesn't show that Fitbit is attached to it. Good to know that I'm not the only one.

heine9999 · February 2016

FFS only thought to look here after wasting plenty f...ng time trying to re-install .

automaticstatic · February 2016

Just reporting that I'm having the same issue, cant sync between the Fitbit and MFP.

BarbieAS · February 2016

Pirnie13 wrote: »

@ridge4mfp Trendweight updates from fitbit, so if fitbit isn't being updated by MFP, trendweight won't be either

My trendweight updated today, but I have an Aria scale so my weight goes directly into Fitbit and then goes out from there. So definitely seems like the issue is on MFP's end this time - my adjustment shows that my last sync between accounts was at about 1am US Central Time.

heine9999 · February 2016

Think it's a Fitbit issue , I had an app update on Android today.

ktothema · February 2016

NancyN795 wrote: »

ktothema wrote: »

Mine isn't syncing either, in either direction which is odd as usually fitbit will pick up the calories from MFP even when MFP doesn't pick up fitbit's exercise

That's the most frustrating part for me. I haven't had too many problems with syncing (sometimes only some people are affected during an outage) but when I have, the food has generally synced to Fitbit, so I've been able to use its calories remaining instead of MFP. But this time, they're totally disconnected.

I wish MFP would officially acknowledge the outage.

Its what's frustrating me most too!

pasudeep · February 2016

I'm from India, and basically the Sync stopped post breakfast time... Right now, it's kind of telling me I should not have eaten any lunch, or get to have any dinner at all

mom2natalie · February 2016

Mine won't sync either way either. I tried disconnecting and reconnecting...nope.

icapo · February 2016

Had a tweet from MFP acknowledging it's a problem at their end and saying it's being worked on.

sarafit926 · February 2016

Yup mine hasn't synced since around 6am EST today. SO annoying because I did all my steps before work so that I knew how many calories I'd have left! What a waste of effort

Pirnie13 · February 2016

I'm getting an accurate calorie correction on MFP now, so hopefully we'll have a fix soon

Still no food synced to fitbit though

NancyN795 · February 2016

I see they've acknowledged it on Twitter. I wish they'd acknowledge it on their official help page. I don't want to sign up for yet another social media app that I'll barely use just to find out that they know there's a problem.

fit_mama30 · February 2016

Glad to see they've acknowledged it! I'm still having the same issues. I don't see my step count on MFP and also the exercise I logged on MFP isn't transferred to my Fitbit Dashboard.