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MFP Fitbit Sync Issues

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  • lauraleeitaly
    lauraleeitaly Posts: 1 Member
    I'm adding myself to no being able to sync to MFP!
  • nicmc6
    nicmc6 Posts: 1 Member
    Mine also isnt syncing
  • CoachJen71
    CoachJen71 Posts: 1,200 Member
    I've been really slow to sync lately, but what is driving me crazy is that some nights my cals at FB and MFP don't agree with each other. MFP is set for -5 lbs, but adding back 250 cals should match up to FB, but it's not. Not only does FB take cals back (which I expect) but MFP does as well. I can go to bed in the green and wake up and find that the day before is now red. This is really screwing with my weekend calorie banking!
  • NancyN795
    NancyN795 Posts: 1,134 Member
    It's normal to lose a few calories overnight (when sleeping, or even just being inactive in the evening). It's the same reason that you wake up with a negative Fitbit adjustment in the morning. I computed that I lose about 13.5 calories of Fitbit adjustment per hour when I'm asleep. The earlier you go to bed (or veg out in front of the TV) and the higher your MFP activity setting, the bigger the effect.
  • CoachJen71
    CoachJen71 Posts: 1,200 Member
    I never noticed losing MFP cals before, just FB. Then again, I wasn't in maintenance so I had more cals to stay green overnight. Thanks!
  • ashleysmith35
    ashleysmith35 Posts: 10 Member
    Is anybody not getting synchs from Fitbit today?
  • icapo
    icapo Posts: 7 Member
    Yup - some times my steps show, sometimes the adjustment shows with no steps and some times there's no adjustment.
  • ashleysmith35
    ashleysmith35 Posts: 10 Member
    Do we think this is just a problem with the site right now? Happens from time to time. I'd rather not mess with uninstalling and reinstalling if I don't need to. So frustrating when this happens though.
  • MrsODriscoll
    MrsODriscoll Posts: 127 Member
    Mine was fine earlier and all of a sudden it says I've only earned 10 calories... even though I've walked over 17k steps! Hope it fixes soon it's almost bedtime here and I want to complete my day!
  • dollydiva2
    dollydiva2 Posts: 71 Member
    Mine was showing an adjustment today but now it's taken it away, I've been for a run, and a 40 minute walk with the dog and done well over my 10k steps so no idea whats going on.
  • ashleysmith35
    ashleysmith35 Posts: 10 Member
    edited March 2016
    Same here-- over 15k steps and it registered some of them this morning (when I was around 8k) but all of them just went away. I wish MFP would at least tell us what's up so us OCD folks don't have to panic!
  • gerrykrauss
    gerrykrauss Posts: 5 Member
    Same here. Very frustrating.
  • jayjay_90
    jayjay_90 Posts: 83 Member
    Mine was syncing fine this morning, but now it seems to be down.
  • mom2natalie
    mom2natalie Posts: 51 Member
    I was fine earlier, now it's not syncing.
  • dollydiva2
    dollydiva2 Posts: 71 Member
    Mine seems ok now, matching steps on fitbit
  • Katie51192
    Katie51192 Posts: 9 Member
    I'm having trouble with it again this evening, too. Step count on MFP has reset to zero and my Fitbit calorie adjustment has disappeared; I hope they'll sort it out soon.
  • ashleysmith35
    ashleysmith35 Posts: 10 Member
    edited March 2016
    Now my MFP calorie adjustment is completely malfunctioning. It'll give me 300-500 calories and then take them away a minute later. This has happened multiple times. I know I'm due around 800-1000 extra calories (based on my similar day yesterday) so who knows what's up.
  • secbro
    secbro Posts: 5 Member
    It's completely broken right now. Fitbit has me correctly at ~850 calories burned this morning from a workout. On my computer, MFP has me at over 1800 calories burned from a workout this morning, so its counting the workout twice and not letting me delete the duplicate on the exercise page. My mobile MFP app has me at 0 extra calories from exercise so its not even showing what the website is showing.

    Fix your stuff MFP.
  • Fesanso
    Fesanso Posts: 22 Member
    This is very annoying. It's all over the place today. It was linking fine this morning but now MFP is showing some weird figure from Fitbit and has multiple entries in Exercise but is now only showing the last smaller amount in the app. It was showing nothing, then doubling it, now it's just showing the amount from the last tracker sync and not adding the whole day. Very irratating. Fitbit is also showing some odd entry in food so it's clearly not linking properly both ways. Urgh.
  • NancyN795
    NancyN795 Posts: 1,134 Member
    I'm getting two adjustments and it won't let me delete the faulty one. It will only let me delete the one that is right! Arrgh! (Fortunately, I haven't been very active this afternoon, so the faulty one isn't too far off, but still... )
  • ladytxn
    ladytxn Posts: 97 Member
    edited March 2016
    Worked earlier today now fitbit isn't syncing.
  • ashleysmith35
    ashleysmith35 Posts: 10 Member
    Does anybody know how we can get MFP to acknowledge this problem so we at least know it's being worked on? I hate emailing them-- I always have to go through a bunch of canned troubleshooting responses before I get an actual helpful person.
  • NancyN795
    NancyN795 Posts: 1,134 Member
    Now I've got two adjustments and NEITHER one is right. (Actually, that's on the website, on my phone I've only got one incorrect adjustment - but it's very, very wrong.) The one that will show me the calculation has a wildly incorrect MyFitnessPal Calories Burned number. Sort of like when they had the step source bug, but my step source is correct and they say they've fixed that bug.
  • chrisssiex23x
    chrisssiex23x Posts: 431 Member
    how weird mines is working ok just now. Has anyone reported it to mfp to bring it to their action?
  • icapo
    icapo Posts: 7 Member
    My stats for today are pulling through, but it's giving me a 13 calorie adjustment for yesterday (vs 30,000 steps!)
  • Fesanso
    Fesanso Posts: 22 Member
    Today seems ok but yesterday is still completely wrong.
  • d_thomas02
    d_thomas02 Posts: 9,055 Member
    NancyN795 wrote: »
    Now I've got two adjustments and NEITHER one is right. (Actually, that's on the website, on my phone I've only got one incorrect adjustment - but it's very, very wrong.) The one that will show me the calculation has a wildly incorrect MyFitnessPal Calories Burned number. Sort of like when they had the step source bug, but my step source is correct and they say they've fixed that bug.

    Same thing. March 1 has three adjustments on web page. I could delete third one but not first two. Tried hitting the info icon on first two but got a 'sorry' message. Third one would come back after re-sync and info icon would work but still off due to first two FitBit adjustments. Phone just wildly wrong with only one (same as third web) adjustment.

    Today (March 2) looks OK so far.

    First time I've been hit with any bugs.
  • icapo
    icapo Posts: 7 Member
    Mine has stopped updating again.
  • NancyN795
    NancyN795 Posts: 1,134 Member
    Today looks okay so far, but yesterday is still messed up. Plus, when I try to look at things for yesterday I'm intermittently getting the "Site Temporarily Down for Maintenance" screen. I tried to add a 1 calorie cardio exercise to yesterday, to see if I could force a recalculation, but it didn't fix it.

    I did post a message about it in the help section last night. I don't know if it got their attention.
  • Fesanso
    Fesanso Posts: 22 Member
    It's stopped syncing for me now since this morning. Hopefully it's because they're fixing it. The incorrect tally for yesterday is really bugging me.
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