Fitbit Sync with Myfitnesspal

VeVeJustme
VeVeJustme Posts: 4 Member
edited November 25 in Social Groups
Is anyone else having issues with their Fitbit Steps and Activity syncing to Myfitnesspal?

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Replies

  • elaine353535
    elaine353535 Posts: 2 Member
    My steps aren't showing up. This started yesterday for me.
  • KaySoldano
    KaySoldano Posts: 1 Member
    edited April 2018
    Thank goodness...yes, having same problem. Fitbit is receiving info from MyFitnessPal (i.e. I logged my foods/exercise and that data shows in Fitbit), but my steps are not showing in MyFitnessPal. Have followed instructions twice so far completely disconnecting on phone and on the computer app, it syncs one time and then no more. Very frustrating! Seemed to start yesterday.
  • rycroftm
    rycroftm Posts: 1 Member
    Same issues here, about 2 or 3 days ago, my Fitbit app stopped updating MyFitnessPal app. I have tried everything recommended and so far as of now, it will still not update Very frustrating!
  • Berean777
    Berean777 Posts: 1 Member
    I had to disconnect Fitbit on the My Fitness Pal website and then reconnect. It appears to be updating my steps on My Fitness Pal now. Possibly related to changing your My Fitness Pal password due to the data breach.
  • barefoot_kevin
    barefoot_kevin Posts: 3 Member
    Thought it was just me.
  • alforehandhughes
    alforehandhughes Posts: 1 Member
    I also can’t get mine to work. I’ve reconnected Bluetooth and connection multiple times. I’ve deleted and reinstalled the MFP app several times. I can’t get it to work. Has anyone found a solution?
  • pogiguy05
    pogiguy05 Posts: 1,583 Member
    I am gonna tell you what I did. I found another app the syncs with Fitbit and MFP. It is called PACER. I used this app to sync with my fitbit then changed my step counter on MFP to the Pacer app and I seem to now be getting steps counted as well as calories counted. Kind of a pain, but it is a way around it that does not cost anything, but your time and trouble.
  • pogiguy05
    pogiguy05 Posts: 1,583 Member
    The reason is they are doing maintenance and have yet to get it back to syncing with fitbit
  • SoleilxStitch
    SoleilxStitch Posts: 95 Member
    Yes I had to to disconnect it through desktop and reconnect it, now its fine.
  • Alf7625
    Alf7625 Posts: 6 Member
    edited April 2018
    Seems to me that the sync stopped as soon as we got the security data breach notification.
    I reset my password, and disconnected and reconnected my fitbit app.
    Still not working.
    My guess is that since the Data Breach, fitbit has stopped sending over any sync'ed data.

  • Lets_taco_bout_it
    Lets_taco_bout_it Posts: 2 Member
    So glad it’s not just me and yes I agree that it seems to have started after the breech notice went out yesterday.
  • Alf7625
    Alf7625 Posts: 6 Member
    I tried the fitbit connection on the web again using the Apps tab.
    This time it worked.
    Sync'ing now.
  • Kst76
    Kst76 Posts: 935 Member
    Alf7625 wrote: »
    I tried the fitbit connection on the web again using the Apps tab.
    This time it worked.
    Sync'ing now.

    Yes, it will work temporarily. Then go back to not working.


    Eliza posted this link above

    http://myfitnesspal.desk.com/customer/portal/articles/2931708-fitbit-scheduled-maintenance-on-3-30-18
  • pattyhouse1970
    pattyhouse1970 Posts: 51 Member
    Mine stopped syncing Saturday. I've deleted the app, reinstalled it. disconnected my fitbit from my account here, still nothing.
    I need to read the security breach thing. I use my facebook account to login. I'm gonna hate it if I need to change that password, but I have a feeling I'm going to have to...
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    Mine stopped syncing Saturday. I've deleted the app, reinstalled it. disconnected my fitbit from my account here, still nothing.
    I need to read the security breach thing. I use my facebook account to login. I'm gonna hate it if I need to change that password, but I have a feeling I'm going to have to...

    MFP has specifically asked people not to delete and reinstall. It's a known issue and you won't be able to fix it yourself by attempting to reconnect.
  • tmstanzoni
    tmstanzoni Posts: 2 Member
    Yes and it is driving me absolutely insane!
  • tam8me
    tam8me Posts: 7 Member
    same here and its driving me bonkers... GRRRR
  • kochmius
    kochmius Posts: 1 Member
    Same...seems to have started with the data breach and/or change of password
  • kerry577
    kerry577 Posts: 3 Member
    I am so pleased I am not the only one. Totally agree its happened since the data breach, yes i also changed my password as recommended. Now I have read this post i will stop reinstalling and hope they fix soon as my net calories are looking so bad.
  • ladyinred1913
    ladyinred1913 Posts: 1 Member
    Same. Tried disconnecting and reconnecting, but that didn't work. My data from MFP is syncing over to Fitbit, so I guess I'll just use Fitbit's calorie suggestions for the time being
  • Sufyaankazi
    Sufyaankazi Posts: 5 Member
    I had this issue but manage to resolve as above. I disconnected from FitBit on the web dashboard of MFP, then logged out of MFP on my phone (Android). Then changed my password (as I couldn't remember if I had or not after the breach), reconnected fitbit in the dashboard, then logged back in on the phone and so far so good.

    I used to use Pacer with my Pebble watch, it's a good fail safe option!

    Outside of steps, has anyone found a way to sync exercises from the Fitbit (Ionic) into MFP using a.n.other app e.g. UA Record or a.n.other? On Iphones I could use Apple Health but there doesn't seem to be an equivalent on Android :(
  • oekraine
    oekraine Posts: 1 Member
    I am experiencing the same problem. For me it helps to disconnect the Fitbit app from My Fitness Pal and then connect it again. This workaround makes my steps sync one time. I hope it will soon be fixed.
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    oekraine wrote: »
    I am experiencing the same problem. For me it helps to disconnect the Fitbit app from My Fitness Pal and then connect it again. This workaround makes my steps sync one time. I hope it will soon be fixed.

    MFP has specifically asked that people not do this (disconnect and reconnect). It's increasing the load on the systems and you're only achieving a temporary solution.
  • surfyogachica
    surfyogachica Posts: 1 Member
    It needs fixing NOW ... driving me crazy to have not have exercise balance out intake
  • flyinion
    flyinion Posts: 18 Member
    Looks like they've fixed it finally. I just looked and today's steps have finally synced up this afternoon.
  • segacs
    segacs Posts: 4,599 Member
    flyinion wrote: »
    Looks like they've fixed it finally. I just looked and today's steps have finally synced up this afternoon.

    Today finally synced an hour ago. But yesterday and the day before still haven't retroactively synced. Not sure if they will.
  • tveley12
    tveley12 Posts: 1 Member
    Yes I think it is fixed now. Mine is now working.
  • slw37
    slw37 Posts: 89 Member
    segacs wrote: »
    flyinion wrote: »
    Looks like they've fixed it finally. I just looked and today's steps have finally synced up this afternoon.

    Today finally synced an hour ago. But yesterday and the day before still haven't retroactively synced. Not sure if they will.

    Mine did sync retro data, which kind of putzed me up because I had manually entered my workout. Dah.
  • segacs
    segacs Posts: 4,599 Member
    slw37 wrote: »
    Mine did sync retro data, which kind of putzed me up because I had manually entered my workout. Dah.

    The only way I was able to get mine to sync retroactively was to go to Fitbit's site and manually enter workouts for the two days that didn't sync. As soon as I did that, they updated on MFP. Then I deleted those fake workouts.
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