Fitbit & MyFitnessPal not syncing

Greydawgz
Greydawgz Posts: 1 Member
edited November 27 in Social Groups
Settings on both apps say they are connected. But they are not communicating with each other. Any tips? Thank you.
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Replies

  • heybales
    heybales Posts: 18,842 Member
    many topics already existing on it, read through them for many suggestions.
  • carolemack
    carolemack Posts: 1,276 Member
    edited June 2018
    Mine is still not syncing...getting a little frustrated here...and there has been no update on the above linck from yesterday
  • kew1952
    kew1952 Posts: 52 Member
    Mine was syncing this morning...... then stopped.
  • jenmom2myboys
    jenmom2myboys Posts: 311 Member
    Mine stopped syncing with mfp again! So frustrating!
  • tdhandy51
    tdhandy51 Posts: 27 Member
    Mine isn't syncing either, another programmer checking and/or unchecking the wrong box again???
  • patesq
    patesq Posts: 111 Member
    Mine and my husband's stopped syncing earlier today as well. We have the Ionic and the Charge 2. We both tried uninstalling and reinstalling the app with no luck. Very frustrating.
  • rhtexasgal
    rhtexasgal Posts: 572 Member
    Mine also has not synched in two days ... annoying!
  • Psychopasta
    Psychopasta Posts: 37 Member
    Patience...I've seen these things come and go. It will get resolved soon.
  • jaful
    jaful Posts: 1 Member
    Thanks @svel713 Mine stopped syncing this morning right before I went for a workout :( Does anyone know when they fix this issue if it usually syncs up all the missed days or only going forward?
  • VeVeJustme
    VeVeJustme Posts: 4 Member
    @jaful only moving forward
  • rissellc
    rissellc Posts: 15 Member
    So weird how the issue hits in waves. mine was syncing just fine yesterday and earlier today, and suddenly stopped midday. Oh well, it’ll be up soon hopefully.
  • HeidiHoMom
    HeidiHoMom Posts: 1,393 Member
    Mine is also not syncing, hasn't in 2 days and I have disconnected and reconnected the app multiple times.
  • madwells1
    madwells1 Posts: 510 Member
    Has anyone's synced today weird? Today it is sinking my steps for yesterday midday when the syncing stopped, which is throwing off all my numbers.

    For example, yesterday I had about 11,500 steps when the syncing issue happened, but I totaled 20,000 yesterday. I now have syncing at 11,500 for both yesterday and today!!

    This is driving me crazy as today was my rest day and I want to eat my calories back (heheheehe).
  • LeilaIn90041
    LeilaIn90041 Posts: 12 Member
    I'm still not syncing. On day 2 as well. I tried disconnecting and reconnecting also. Super annoying.
  • rosieoh11
    rosieoh11 Posts: 9 Member
    Dumb question -- can I usually see my steps on the MFP website? I have been looking for over an hours and cannot find a link that says "steps". What am I doing wrong?? Thanks
  • LeilaIn90041
    LeilaIn90041 Posts: 12 Member
    On the home page, just directly under where it shows you your calories used and remaining, there's a horizontal bar that goes across the bottom of the box -- it should show your steps as you sync your Fitbit and MFP. But syncing is not working today, so it won't be correct.
  • pogiguy05
    pogiguy05 Posts: 1,583 Member
    The one solution I found was to use another app called PACER that syncs with fitbit for steps, then connect PACER to MFP and use it for steps and it has been syncing for me.
  • momicelh
    momicelh Posts: 26 Member
    What is the best way to add exercises in the MFP when your fitbit Steps aren't syncing? I don't want to lose all the calories earned from my steps when they aren't showing up in MFP. I don't think I can add the steps directly. Any suggestions?
  • neptune201219
    neptune201219 Posts: 9 Member
    It has not been syncing well for a week yesterday. Since yesterday into today has been the worst but this issue has been prevalent since over a week.
  • Flyingfingers51
    Flyingfingers51 Posts: 24 Member
    My Charge HR is also not syncing tonight. Worked just fine yesterday. Are they working on updates again??? Just happened last week too!!!???
  • dcpassmore
    dcpassmore Posts: 21 Member
    Mine not syncing today or yesterday
  • lfso
    lfso Posts: 4 Member
    Sigh....Here we go again. Mine is not syncing either. The help post says delays. I haven't had it sync in 2 days unless I disconnect/reconnect.
  • momicelh
    momicelh Posts: 26 Member
    I tried disconnect/reconnecting. It synced for a couple of hours, then stopped again.
  • leahward34
    leahward34 Posts: 3 Member
    Super frustrating. For me, disconnecting and reconnecting is forcing a sync, but only for the current day. For yesterday, which is when the issue started for me, I scrolled my Fitbit history to find a day during which I burned roughly the same number of calories as yesterday, then
    I looked at that day’s MFP adjustment of calories earned. Then I logged a custom exercise with a duration of 1 minute in which I “burned” that exact number of calories. It got me in the ballpark. Hope they address this soon. My Fitbit earns me snacks. I can’t live without snacks!
  • heybales
    heybales Posts: 18,842 Member
    momicelh wrote: »
    What is the best way to add exercises in the MFP when your fitbit Steps aren't syncing? I don't want to lose all the calories earned from my steps when they aren't showing up in MFP. I don't think I can add the steps directly. Any suggestions?

    The calories and steps have nothing to do with each other on MFP.

    Steps is merely a number, like amount of glasses you drank of water.

    Calorie burn for the day is what is needed for MFP to do the math.

    What is your normal deficit - 500 calories say?

    Look at your Fitbit stat for calories burned - subtract 500 - eat that much.

    Later in the day you'll of course be able to eat more as you keep increasing daily burn on Fitbit.
  • psicocat
    psicocat Posts: 60 Member
    Any news as to when sync will be up again??
This discussion has been closed.