OP - you may have a specific issue going on related to your accounts.

I'd confirm you have timezones matching between accounts, DST setting the same, ect.
Mismatches like that can cause 1 sync a day and then stop.

Also, each time you disconnect there was a sync code created between accounts, and whatever was sent for that old sync, if an issue on MFP side, causes packets to be waiting to find a home to be sent to.
That was taken out by the disconnect and another sync code created.
So that process really doesn't help much as you've seen.

It's not a trick either - the troubleshooting articles mention not to do it because of exactly that pile up of orphan sync packets.

Your location and other things can cause issues too - in which case creating a ticket with MFP would be helpful after confirming time info.

I had an issue where Fitbit sent packets with correct time, but only because they had the time zone and DST setting wrong. Which caused failure to receive.

Everything was visually correct - but displayed time was only correct because of that mismatch which MFP had issue with.

Fitbit fixed at some point - probably accidentally since they always said no problem on their end.

This just started happening for me too. I always use these together. It kind of stinks.

I am also having recent syncing issues. It started Monday, the mfp food log has stopped syncing to Fitbit and Monday's Fitbit calorie adjustment was astronomical! It had been syncing well before that. I keep trying to disconnect and reconnect the apps, and double checking the logs on both accounts website dashboards, in case the issue is the app itself somehow. No improvement yet.

All week nine has been disconnected and I've had to reconnect it every day. I thought it was just me and had something to do with changing my password, but it seems others are also having problems.

meh i disconnect and reconnect if i do something i feel needs to be added

chrisdell21 wrote: »

I was having issues recently with the two syncing. I found out that I was constantly being logged off from Fitbit on the MFP interface. I had to sync and login back in multiple days in a row. I found that after I used the website over the MFP app it stayed synced and Fitbit logged in. It took a day or two of using the website on my phone to finally get the apps to connect correctly. Not sure what the issue was and not sure how it actually started working again. It was beyond annoying and so frustrating. I hope you can get everything working soon.

This is interesting, and just to clarify for those that may not even realize it.

I'd throw in extra to log out of app prior to doing this, no need to reinstall it, just log out.

Log into MFP account via website access www.myfitnesspal.com

Check out if Fitbit appears as currently linked account - https://www.myfitnesspal.com/apps
Under Your Apps, or if Fitbit icon says Get like the others, it means it's not Installed.
Do the Get process so it is installed and linked.

I'd suggest check out what is considered the step source for linked accounts afterwards - https://www.myfitnesspal.com/apps/step_trackers
Should be Fitbit of course.

Actually, I could see a confusion issue if you had Fitbit selected as Step Source, but didn't have linked accounts (which is a valid setting, just not the same or as nice), and then went and linked accounts.

Perhaps toggle Step Tracking Device to Don't track steps first, then see if the accounts are linked.
If yes, great, go set the step source again to Fitbit.
If no, link accounts, then confirm step source is back to Fitbit.

There are several option changes that should be done prior to disconnecting a linked account that isn't working.
That just causes Fitbit incoming packets destined for a matching sync to be orphaned as a new one is setup. It's still to the same MFP account, but besides that there is a configured sync data.

prettysoul1908 wrote: »

I am having this same issue. This feature used to work wonderfully and then it suddenly stopped. I did all the troubleshooting… got a new Fitbit (sense) and still the same issue. It only logs my steps after I immediately download the app and then stops unless I do it all over again. It has to be a tech issue between Fitbit and MFP. I have to admit, this has decreased my engagement with MFP

Do you try any of the steps on all the other posts?
The app easily allows skipping what could be all the useful required info and going straight to post your issue matching the original post.

I was having syncing problems. I finally got it to work. This is what I had to do:

1) disconnect my charge 5 from the Fitbit app
2) uninstall both MFP and Fitbit apps
3) reinstall both apps
4) pair the charge 5 to the Fitbit app —> this step was extremely frustrating and took several attempts to get the phone to recognize the Fitbit.
5) check MFP settings —> connect with Fitbit and endsure mfp was set to read data from Fitbit.

Now, the daily calorie expenditure from Fitbit shows up in MFP.

I had hoped that the Fitbit workouts would show up in mfp. But I found an article in the help that clearly indicates that doesn’t exist.

I hope the others are able to get their syncing to work.

heybales wrote: »

age_is_just_a_number wrote: »

I was having syncing problems. I finally got it to work. This is what I had to do:

1) disconnect my charge 5 from the Fitbit app
2) uninstall both MFP and Fitbit apps
3) reinstall both apps
4) pair the charge 5 to the Fitbit app —> this step was extremely frustrating and took several attempts to get the phone to recognize the Fitbit.
5) check MFP settings —> connect with Fitbit and endsure mfp was set to read data from Fitbit.

Now, the daily calorie expenditure from Fitbit shows up in MFP.

I had hoped that the Fitbit workouts would show up in mfp. But I found an article in the help that clearly indicates that doesn’t exist.

I hope the others are able to get their syncing to work.

Have you had a couple days to confirm the fix sticks?

Yes! I haven’t had another problem with syncing.