Periodically today, Fitbit has been giving various "sorry maintenance issue is preventing connectivity, try again later" messages on my iphone and the web site. At one point it did show steps but they were from yesterday about the time I was checking today, as if a backup of data had been going on. But later today that cleared up.

MFP food data base has gone brain dead, doesn't recognize foods that were used as recently as yesterday and earlier today. The servers are being over worked again is my guess. Issue on iphone and MFP website.

It is technology folks, and it gets messed up at times. Very frustrating but they will get synched eventually, they always do.

And when synching isn't happening, it is just a matter of waiting for your data to get processed, if you reset you go back to end of the line, so will only take longer. From MFP support earlier this month about these issues:

If you have previously been receiving a regular update, and these issues recently started for you in the past few days, we recommend NOT trying to troubleshoot, as if you do unlink and relink this will put you at the end of the line for syncing (which is currently a long line). Instead, we recommend waiting for the systems to catch up and return sync on their own.

The problem we are currently facing could cause sync to be extremely sporadic, you may instantly see sync at one point in the day, then it may be hours or even days until you see it again. We realize this can be extremely frustrating and for this we sincerely appreciate your patience and understanding as we work on getting the system back to normal.

I.figured it out thanks

erikadawngetfit wrote: »

Seems I'm having problems too. I've walked 11000 steps exerice in mfp shows 0. I've also noticed if mfp happens to update exercise it won't do it til late at night. It's now 433pm I've walked 11k exercise zero

It's broken right now.

https://myfitnesspal.desk.com/customer/portal/articles/1972979--fitbit-syncing-downtime-5-7-15

I too thank NancyN795 - what a bummer! And I bet the data is lost for history purposes too. Just hoping someone did not decide this should be part of the over-priced premium package. So sad to see the site heading that way. I would have much more respect for under armor if they simply enhanced the site and didn't play the premium game.

MFP has had these premium improvements in the works prior to UnderArmor buying them. Focus groups were last year.

This isn't related to premium - it's related to huge increase of users without foreplanning system sizes.

It is good that on desktop you can see it under the "check in" tab but it should be consistently synching with the steps counter on the home screen of the app. Hey MFP - do you have a bug ticketing system?

DoubleEcho wrote: »

I just want to point out that 1 year TO THE DATE MFP is having this exact same issue. Coding issues perhaps?

your's aren't showing up either? lol

AlisonH1993 wrote: »

There's a bit of a problem with this today it seems! My food log from mfp won't show up on fitbit today, but it has everyday before that

They had an outage today (i.e. MFP had a problem communicating with Fitbit). As far as I can tell, it's fixed now, although it may not have caught up for everyone.

Yes, there seems to be new issues. I'm getting duplicate adjustments - one is right, the other is wrong, but I can only delete the one that is right.

Don't blame an app update unless you have good reason. First, check to see if both the mobile app and the website are misbehaving. Or ask whether other people who are having the problem use the same platform you do. For instance, I suspect you have an iPhone, because my Android app hasn't had an update. But, I'm having problems, too. The symptoms are slightly different on my phone app than on the website, but both are messed up.

So, don't blame the app, just blame MFP. (My Fitbit dashboard looks fine, with all the MFP meal summaries correct.)