Jean MFP Staff

Replies

  • Apologies for any problems you are having with the Garmin integration. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • Thanks for this feedback on the new Voice Logging feature! I've passed this along to our team to further consideration.
  • Sorry to hear you're running into trouble with the Apple Watch integration. For help with this, please visit: https://myfitnesspal.zendesk.com/hc/en-us or send our Support Team an email to support@myfitnesspal.com.
  • Thank you for sharing your feedback! We are in the process of testing a new feature for the Food Diary which allows you to check your daily macro totals and swap in an item to meet your goals. During this test, this feature will take the place of the Notes Button. For now, your notes can still be accessed via…
  • Apologies for any problems you are having. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • Apologies for any problems you are having. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • Apologies for any confusion surrounding your activity level. To better estimate your total energy needs, MyFitnessPal has updated the Physical Activity Levels in accordance with the Academy of Nutrition and Dietetics findings. Estimating total energy needs involves multiplying the resting metabolic rate (RMR) by one of the…
  • Thank you for your input on the new Voice Logging feature. I've passed this along to our internal team to think more about for a future update!
  • At this time, we currently do not track caffeine within the MyFitnessPal program. We will definitely consider adding the ability to do so as a future possibility!
  • Hi there! Thanks so much for the suggestion on how we can enhance the water feature. We will keep this in mind for a future update!
  • Thank you for this suggestion! In the meantime, you can always click on "Today" in your Diary and show the specific day that your Diary is on.
  • Apologies for any confusion with your calorie adjustment. Please note your device is not tracking individual exercise calories, it is tracking a complete day burn. Because of this, reaching your steps goal for the day may or may not guarantee a calories adjustment. Your device must estimate a higher number of calories…
  • Apologies for any problems you are having with Google Sign In. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • Thank you for this great suggestion! We hope to add it soon and appreciate your help as we continue to improve our program.
  • Apologies for any problems you are having. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • Our Support Team would be happy to help with this! Please send an email to support@myfitnesspal.com for additional help. Thank you!
  • Thank you so much for the feedback and suggestions on the Recipe Discovery feature. I've passed this along to our internal team to think more about!
  • Apologies for any issues you are having with updating your goals in the app. If you could please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com for further help. If need be, you can always access the program via our main site at www.myfitnesspal.com.
  • I can definitely see how a search function for the Recipe Discovery feature would be helpful. I've passed along this suggestion to to the appropriate team to consider for a future update! Can you also specify which recipe links from the Newsletter are taking you to the app homepage, instead of the recipe itself? Thank you!
  • Apologies for any problems you are having. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • Have you tried emptying your browser's cache/cookies? If yes, please write into our Support Team directly for further help at support@myfitnesspal.com. Thank you!
  • Sorry to hear you're having trouble with your Samsung Health steps not syncing! I'd recommend visiting: https://myfitnesspal.zendesk.com/hc/en-us or sending our Support Team an email to support@myfitnesspal.com for additional help.
  • Thank you for sharing your feedback! We are in the process of testing a new feature for the Food Diary which allows you to check your daily macro totals and swap in an item to meet your goals. During this test, this feature will take the place of the Notes Button. For now, your notes can still be accessed via…
    in Notes Comment by Jean December 2
  • I can see how this may be helpful in planning out your days. For now, you can always pre-log your foods, and then delete any entries that you didn't end up consuming.
    in “Eaten” Comment by Jean December 2
  • Thank you for the callout! Our team is currently looking into ways to enhance the food database search experience.
  • Our team is looking at adding native support for tracking additional vitamins/minerals, as well as supplements, or medications. In the meantime, many users use the Notes area to record these additional items. As an alternative, you can create a new Meal category called "Vitamins and Supplements". You can then create a…
  • Thanks for your feedback on the fasting feature! I've seen several requests on this from users - please note that your suggestion has been passed along to our internal team. Thank you!
  • Hi there! My apologies, but we are no longer partnered with Pacer. The link between MyFitnessPal and Pacer is no longer supported, and the option to link will be removed in a future update.
  • Thank you all for your insight and suggestions for this type of feature! I just passed this to our internal team to consider for a future update.
  • Apologies if you've come across any inaccurate food entries in the database. Please see here for more information on how to report this. Thanks!
Avatar