Jean MFP Staff

Apologies for any trouble you're having with your reminders. For help with this, please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com.

Thank you for sharing your feedback on the Dashboard. With our 23.9.5 update Premium subscribers can add two new goal cards to the Dashboard for more nutrient tracking and everyone can edit the goals for other cards right from the Dashboard.

I agree! I have passed this comment along to the appropriate internal team to think more about for a future update. Thank you for sharing!

You can adjust your goals at any time! For more information on how to do this, take a look at this FAQ.

It sounds like you may be encountering a new bug. To help our team further investigate this, please write into us directly at support@myfitnesspal.com.

Sorry to hear you're experiencing issues with being charged for two Premium subscriptions. If you have already emailed our Support Team (support@myfitnesspal.com), can you please share your case number, so we can take another look at your ticket?

We are always looking into adding more integration partners, so we will definitely consider OTF in the future. I'd also recommend reaching out to their support as well to express your interest!

Thanks so much for the feedback on how to enhance the Progress Photos feature! I've passed this along to our internal team to consider for a future update.

It sounds like things are not syncing properly between your app and the website. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com. Our Support Team is happy to help with this!

Thanks for the suggestion on being able to search for recipes! As far as sorting, you can do this when going through the food logging process within the Diary. On the Web -The sort options are located to the top right of the food list tabs. Click "Default" to change the option to "By name." iPhone, iPad and Android apps…

I'd recommend emailing our Support Team at support@myfitnesspal.com for additional help with this. Thanks!

Apologies for any trouble you're running into with your goals not saving properly. For additional support please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com.

Our Support Team would be happy to help with this! Please send an email to support@myfitnesspal.com with the username or email address of the account in question. Thanks!

Apologies for any problems you are having. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

Have you selected a Step Source? To do this in the app, go to the Menu > Steps. Be sure Accuepedo is selected there. If that doesn't seem to be the issue, can you write into our support team directly at support@myfitnesspal.com for further help?

Apologies for any problems you are having locating account data. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

At this time, 6 meal categories is the max you can have in your Diary. Apologies for any inconvenience this may be causing!

We do offer a Data Export feature for our Premium users! You can learn more about this feature by clicking here. For those using a free account, here are some options that we hope you will find useful. Using a web browser, log in to your account at on our website. Mobile app users should log in using the same email address…

Thank you so much for the great idea! I can see how that would streamline things when adding Recipes to your Diary. Our team will definitely consider adding this to a future update.

Thank you for posting your idea here as well! I know this is something other users have asked for as well. While our team is actively looking into how to enhance this aspect of the app, I cannot provide a timeline of when this may be available. Thank you again for the suggestion! Please know that I've shared this along.

Because recipes list ingredients with various types of measurements (weight, volume, and so on) there is no way for the recipe editor to calculate how many servings of a particular size will result when the various items are combined. If you're not sure how many servings a recipe will produce, enter a best-guess number…

It is possible to link Samsung Health, as well as Apple Watch. For additional help with this, please visit: https://myfitnesspal.zendesk.com/hc/en-us or send us an email to support@myfitnesspal.com.

Great idea - I love that! Our team is looking into more ways to incorporate water tracking.

I'd recommend creating these as Recipes - it will show as one line within your Diary.

We're definitely considering adding native support for tracking additional vitamins (such as Vitamins D and K), as well as supplements, or medications. For now, you can create a new Meal category called "Vitamins and Supplements". You can then create a custom food entry in the food database to represent your vitamin or…

I love that idea! And I can see how that would be a beneficial feature to the app. I just passed this along for our team to think more about.

Thanks, that's a great idea! We will share it with our team!!

I know this is something our product team has been looking at. Thanks for adding it to our ideas list, it really helps us with our planning!

Our team is actively looking into ways to incorporate something like this! I know at times it can be disappointing if you don't see your suggestions come to life, but please know we are always looking at ways to enhance the app.

Thank you for your insight and suggestions on this. I just passed this along to the appropriate internal team to think more about for a future update. As @AnnPT77 mentioned - Premium users do have the ability to turn off the exercise calorie feature.