Fitbit & MFP linking

lindsey_larson28

So I just got my Fitbit Flex. I'm having issues with the syncing. I can't see my steps from the Fitbit app on the MFP app. I have disconnected and reconnected several times already. I show that the Fitbit is linked because it has the check mark next to it when I click on the 'Steps' option. Also, is there a way to track your sleep on the MFP, or does that all need to be done on the Fitbit app? I'm debating weather to ditch the MFP app altogether and just use the Fitbit app so it is all in one place, but there are features I prefer on the MFP app. Anyone have any suggestions? Please and thank you!

freechewy

My Fitbit is not pushing data to MFP for the first time in a month.. ugh.. I am having log calories in using MFP.

Ms_J1

There appears to be a problem with MFP when syncing with Fitbit today. Data stopped transferring sometime this afternoon.

wejn

I always have to kind of reboot mfp app by going into "steps" and clicking off of Fitbit to another option and then back. If I mess with that it will always kind of reboots and syncs up right. Annoying I know but at least it finally gets it right.

meerkatlion

The problem started yesterday evening UK time. It doesn't seem to be a problem with the iOS app; my dashboard on the Fitbit website did not update either. Yesterday's figures have now updated but my first figures of today haven't yet.

retaq

I only got mine the other day and have had problems with the syncing to mfp. Glad it's an issue their end and not just me.
Hopefully it'll be fixed soon.

goldenrodfarm

Mine stopped syncing on monday evening, MFP seems to know what fitbit is doing but Fitbit is not getting food, water or exercise from MFP. I don't see any indication of this on the fitbit website, has anyone contacted support?

Gemini61454

Where is this "steps" wejn? My account seems to work good most of the time, but I am working with someone now who has been trying to sync with no luck at all. This person has a Casio G'z phone and is have blue tooth issues. Does anyone know anything about this issue?

akelly1122

Fitbit shows accurate steps and calories burned, but when I keep hitting sync for MFP the exercise says 0. Even on previous days the exercise did not save it says 0. I checked the time zone issue they are the same and match. Any suggestions or is it a fitbit wide issue right now.

Muddy_Yogi

My fitbit app and MFP app have decided to quit communicating. FITBIT doesn't show calories in and MFP isn't showing fitbit calories burned. But it shows still synced. It is really frustrating.

orangesmartie

Muddy_Yogi wrote: »

My fitbit app and MFP app have decided to quit communicating. FITBIT doesn't show calories in and MFP isn't showing fitbit calories burned. But it shows still synced. It is really frustrating.

I'm having the same issue. Have been since last night

fatjon73

Mine is working fine....had no issues at all this week...

christabenjamin

Muddy_Yogi wrote: »

My fitbit app and MFP app have decided to quit communicating. FITBIT doesn't show calories in and MFP isn't showing fitbit calories burned. But it shows still synced. It is really frustrating.

I started having this problem today as well. I emailed mfp.

EMCharlson

After the MFP app update on 23rd Feb I am also having more sync difficulties. Also, my weight went from being the same as entered on Fitbit to 57st 1lb! Any ideas on that one?

krodmai

I am also having problems. Fitbit seems to periodically take my MFP calories in, but it won't sync the other way. I have uninstalled both apps off my phone and reinstalled. I have tried deactivating and reconnecting my Fitbit to the MFP app. I have turned off and on my phone and nothing seems to work. It's very frustrating.

clarkmich

Glad I am not alone with these issues; mine started not working correctly 3 days ago! Thanks for starting this thread!

christabenjamin

Mine just started syncing again. Here's what I did: 1. MFP-Settings-Steps-Selected "don't track steps". 2. In fitbit settings-Applications-Revoke Access to MFP. 3. MFP-Apps-Fitbit Tracker-Get App-Allow. 4. Restart mobile MFP application - Steps in MFP match Fitbit and the calorie deficit displays! Good luck everyone, I hope it keeps working!

sandybohn

Follow christabenjamin's instructions - it worked for me!

mtgrzz

I'm glad I'm not alone! Mine started doing this yesterday afternoon and have unlinked and linked. It's fine when I first link them back but then stops. I tried the christabenjamin's instructions but it didn't work

JenniferJo2015

This is a recurring problem. I have had a fitbit flex since june and regularly there are syncing problems with MFP. They need to fix the issue once and for all. Mine again quit working about two days ago. UGH!

flirtyquirky

MFP never gets fitbit info unless I unlink the accounts, log out of MFP app, relink accounts and log back into the app. My fitbit app always pulls the info from MFP. It's so annoying and really defeats the purpose of using MFP all together. I love the app but if I have to nap going through this hassle, I'll probably just stop using MFP.

jennkoz

I'm having the same issues. Everything appears to be connected, but the data isn't syncing. I've revoked access and reconnected multiple times. E-mailed for help, doubtful I'll get a concrete and valuable reply. Grrrr. I really enjoy the MFP app, but if they can't get this figured out for good, I'm ditching it and will utilize the FitBit options only. Sad.

lak200

@christabenjamin‌ - thanks soooo much!! just did it and it worked for me too! pain in the butt - but it worked!

NikkiAnamCara

Thanks for this thread. I've had to disconnect and reconnect my Fitbit each day for 3 days. Been using Fitbit/MFP together over a year. Hope they get it fixed soon!

flirtyquirky

Has anyone used just the fitbit tracking? I haven't had my fitbit and MFP sync seamlessly since I got my fitbit. I'm really getting tired of having to disconnect and reconnect all the time.

jwanner711

MFP and my fitbit haven't synced correctly in months. I've tried disconnecting daily and it still won't register. I sure wish they'd get it fixed especially since I rely on the two apps to work together.

beesbythesea

christabenjamin wrote: »

Muddy_Yogi wrote: »

My fitbit app and MFP app have decided to quit communicating. FITBIT doesn't show calories in and MFP isn't showing fitbit calories burned. But it shows still synced. It is really frustrating.

I started having this problem today as well. I emailed mfp.

I've been having the same issues all week. Why is this taking so long to rectify?

heybales

2 different sets of programmers, each probably trying to blame the others, not working together.

Actually, there's probably 2 sets on each side, the web acount/database guys and the app guys, which must sync with the account.

Same on both sides.

I don't use either app, I've never had problems since initial sync over a year ago, even during the problem times.

flirtyquirky

I was able to fix the issue by following the steps to revoke access and then relink both through the websites. I think the problem for me was I had been trying to do it from the apps instead of the Web. They are working perfectly now.

gonersgirl3

I just came back to MFP and just linked my Flex and was frustrated they aren't linking! I feel better that it isn't just me!

crsalyers

I started using MFP a couple of weeks ago and a FT Charge about four days ago. I properly set it up for them to synch, but the data is not pushing either way because I can't look at anything that shows calories out vs. calories burned. After using BodyMedia for years, this is really frustrating. I like MFP a lot, but I really want to see the whole picture.