Fitbit & MFP linking

lindsey_larson28
lindsey_larson28 Posts: 1 Member
edited November 13 in Social Groups
So I just got my Fitbit Flex. I'm having issues with the syncing. I can't see my steps from the Fitbit app on the MFP app. I have disconnected and reconnected several times already. I show that the Fitbit is linked because it has the check mark next to it when I click on the 'Steps' option. Also, is there a way to track your sleep on the MFP, or does that all need to be done on the Fitbit app? I'm debating weather to ditch the MFP app altogether and just use the Fitbit app so it is all in one place, but there are features I prefer on the MFP app. Anyone have any suggestions? Please and thank you!
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Replies

  • freechewy
    freechewy Posts: 111 Member
    My Fitbit is not pushing data to MFP for the first time in a month.. ugh.. I am having log calories in using MFP.
  • Ms_J1
    Ms_J1 Posts: 253 Member
    There appears to be a problem with MFP when syncing with Fitbit today. Data stopped transferring sometime this afternoon.
  • wejn
    wejn Posts: 7 Member
    I always have to kind of reboot mfp app by going into "steps" and clicking off of Fitbit to another option and then back. If I mess with that it will always kind of reboots and syncs up right. Annoying I know but at least it finally gets it right.
  • meerkatlion
    meerkatlion Posts: 1 Member
    The problem started yesterday evening UK time. It doesn't seem to be a problem with the iOS app; my dashboard on the Fitbit website did not update either. Yesterday's figures have now updated but my first figures of today haven't yet.
  • retaq
    retaq Posts: 3 Member
    edited February 2015
    I only got mine the other day and have had problems with the syncing to mfp. Glad it's an issue their end and not just me.
    Hopefully it'll be fixed soon.
  • goldenrodfarm
    goldenrodfarm Posts: 34 Member
    Mine stopped syncing on monday evening, MFP seems to know what fitbit is doing but Fitbit is not getting food, water or exercise from MFP. I don't see any indication of this on the fitbit website, has anyone contacted support?
  • Gemini61454
    Gemini61454 Posts: 84 Member
    Where is this "steps" wejn? My account seems to work good most of the time, but I am working with someone now who has been trying to sync with no luck at all. This person has a Casio G'z phone and is have blue tooth issues. Does anyone know anything about this issue?
  • Fitbit shows accurate steps and calories burned, but when I keep hitting sync for MFP the exercise says 0. Even on previous days the exercise did not save it says 0. I checked the time zone issue they are the same and match. Any suggestions or is it a fitbit wide issue right now.
  • Muddy_Yogi
    Muddy_Yogi Posts: 1,459 Member
    My fitbit app and MFP app have decided to quit communicating. FITBIT doesn't show calories in and MFP isn't showing fitbit calories burned. But it shows still synced. It is really frustrating.
  • orangesmartie
    orangesmartie Posts: 1,870 Member
    Muddy_Yogi wrote: »
    My fitbit app and MFP app have decided to quit communicating. FITBIT doesn't show calories in and MFP isn't showing fitbit calories burned. But it shows still synced. It is really frustrating.

    I'm having the same issue. Have been since last night

  • fatjon73
    fatjon73 Posts: 379 Member
    Mine is working fine....had no issues at all this week...
  • christabenjamin
    christabenjamin Posts: 2 Member
    Muddy_Yogi wrote: »
    My fitbit app and MFP app have decided to quit communicating. FITBIT doesn't show calories in and MFP isn't showing fitbit calories burned. But it shows still synced. It is really frustrating.

    I started having this problem today as well. I emailed mfp.
  • After the MFP app update on 23rd Feb I am also having more sync difficulties. Also, my weight went from being the same as entered on Fitbit to 57st 1lb! Any ideas on that one?
  • krodmai
    krodmai Posts: 1 Member
    I am also having problems. Fitbit seems to periodically take my MFP calories in, but it won't sync the other way. I have uninstalled both apps off my phone and reinstalled. I have tried deactivating and reconnecting my Fitbit to the MFP app. I have turned off and on my phone and nothing seems to work. It's very frustrating.
  • Glad I am not alone with these issues; mine started not working correctly 3 days ago! Thanks for starting this thread!
  • christabenjamin
    christabenjamin Posts: 2 Member
    Mine just started syncing again. Here's what I did: 1. MFP-Settings-Steps-Selected "don't track steps". 2. In fitbit settings-Applications-Revoke Access to MFP. 3. MFP-Apps-Fitbit Tracker-Get App-Allow. 4. Restart mobile MFP application - Steps in MFP match Fitbit and the calorie deficit displays! Good luck everyone, I hope it keeps working!
  • sandybohn
    sandybohn Posts: 1 Member
    Follow christabenjamin's instructions - it worked for me!
  • mtgrzz
    mtgrzz Posts: 33 Member
    edited February 2015
    I'm glad I'm not alone! Mine started doing this yesterday afternoon and have unlinked and linked. It's fine when I first link them back but then stops. I tried the christabenjamin's instructions but it didn't work :(
  • This is a recurring problem. I have had a fitbit flex since june and regularly there are syncing problems with MFP. They need to fix the issue once and for all. Mine again quit working about two days ago. UGH!
  • flirtyquirky
    flirtyquirky Posts: 7 Member
    MFP never gets fitbit info unless I unlink the accounts, log out of MFP app, relink accounts and log back into the app. My fitbit app always pulls the info from MFP. It's so annoying and really defeats the purpose of using MFP all together. I love the app but if I have to nap going through this hassle, I'll probably just stop using MFP.
  • I'm having the same issues. Everything appears to be connected, but the data isn't syncing. I've revoked access and reconnected multiple times. E-mailed for help, doubtful I'll get a concrete and valuable reply. Grrrr. I really enjoy the MFP app, but if they can't get this figured out for good, I'm ditching it and will utilize the FitBit options only. Sad.
  • lak200
    lak200 Posts: 26
    @christabenjamin‌ - thanks soooo much!! just did it and it worked for me too! pain in the butt - but it worked!
  • NikkiAnamCara
    NikkiAnamCara Posts: 12 Member
    Thanks for this thread. I've had to disconnect and reconnect my Fitbit each day for 3 days. Been using Fitbit/MFP together over a year. Hope they get it fixed soon!
  • flirtyquirky
    flirtyquirky Posts: 7 Member
    Has anyone used just the fitbit tracking? I haven't had my fitbit and MFP sync seamlessly since I got my fitbit. I'm really getting tired of having to disconnect and reconnect all the time.
  • MFP and my fitbit haven't synced correctly in months. I've tried disconnecting daily and it still won't register. I sure wish they'd get it fixed especially since I rely on the two apps to work together.
  • beesbythesea
    beesbythesea Posts: 1 Member
    Muddy_Yogi wrote: »
    My fitbit app and MFP app have decided to quit communicating. FITBIT doesn't show calories in and MFP isn't showing fitbit calories burned. But it shows still synced. It is really frustrating.

    I started having this problem today as well. I emailed mfp.

    I've been having the same issues all week. Why is this taking so long to rectify?
  • heybales
    heybales Posts: 18,842 Member
    2 different sets of programmers, each probably trying to blame the others, not working together.

    Actually, there's probably 2 sets on each side, the web acount/database guys and the app guys, which must sync with the account.

    Same on both sides.

    I don't use either app, I've never had problems since initial sync over a year ago, even during the problem times.
  • flirtyquirky
    flirtyquirky Posts: 7 Member
    I was able to fix the issue by following the steps to revoke access and then relink both through the websites. I think the problem for me was I had been trying to do it from the apps instead of the Web. They are working perfectly now.
  • gonersgirl3
    gonersgirl3 Posts: 2 Member
    I just came back to MFP and just linked my Flex and was frustrated they aren't linking! I feel better that it isn't just me!
  • crsalyers
    crsalyers Posts: 3 Member
    I started using MFP a couple of weeks ago and a FT Charge about four days ago. I properly set it up for them to synch, but the data is not pushing either way because I can't look at anything that shows calories out vs. calories burned. After using BodyMedia for years, this is really frustrating. I like MFP a lot, but I really want to see the whole picture.
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