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Anyone else having troubles syncing their Fitbit today
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Ditto to everyone. I unlinked and relinked twice yesterday and am stuck today. This just started and is it VERY frustrating!!0
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I am very frustrated. I'v tried everything but nothing works. Gym time, steps .... nothing shows up but of course my food entries are there. I actually added steps manually but no way do I want to do that all the time. Where is support??0
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scottwendy111 wrote: »Go into myfitnesspal, revoke access then restore access. Worked for me
Ive done that numerous times still not syncing the steps0 -
Yes, my Fitbit One did not sync steps to MFP yesterday, April 16, nor has it today; deleted MFP app, reinstalled, etc...0
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Just had an email from support
They are working on it9 -
lornaholgate306 wrote: »Just had an email from support
They are working on it
Great to hear this. Needless to say it's not working for me either. Frustrating!!
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Mine was until a little while ago. I disconnected my fitbit from MFP and reconnected it and now it works (so far). I did have to do it on the computer because it would not disconnect using the mobile app.0
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Have to constantly revoke/connect to get it to sync0
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I tried the revoke and re-add. In both apps. Didn't help.0
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me too -Fit bit recieves it but its not coming back through MFP- I tried disconnecting and connecting and still nothing- it started yeserday0
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As posted in this thread earlier, MFP is aware of the issue and working on it.
Disconnecting/relinking probably just slows down the servers. More info here:
http://myfitnesspal.desk.com/customer/portal/articles/2788254-fitbit-steps-not-syncing-as-of-4-153 -
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So glad it's not just me! SO frustrating! I've disconnected & relinked several times per the troubleshooting steps & it will update, but then it gets stuck again - so weird! Glad to hear they're working on it behind the scenes!0
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Okay, good to see that it's not just me. It's so annoying lol.
Question, does anyone know if the steps/calories will sync up retroactively after this gets fixed?0 -
You need to disconnect and connect the app back into MFP, to be safe, though, do the disconnect from the webpage instead of MFP app. I tried to disconnect FitBit from MFP using the MFP app, but it didn't work. Then I used the webpage to disconnect and the app to connect and it's working.0
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Appears to be recovering according to:
http://myfitnesspal.desk.com/customer/portal/articles/2788254-fitbit-steps-not-syncing-as-of-4-151 -
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Now seems to be fixed!! Will start following them on Twitter too!!
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Seems to work now! MFP is getting a lot of followers on twitter coz of this issue
me included lol 1 -
Mine seems to be syncing now, but I have no steps for yesterday. Is yesterday (4/16) just a lost cause or will the data from yesterday eventually sync?1
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Woo hoo mine synced0
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I am having the same issue. I noticed it didn't track at all yesterday. Today I re-connected it once and it re-synced but now frozen again.0
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Mine deffo working x0
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Like others have mentioned, I'm definitely seeing today's steps syncing, but the two previous day's are still not caught up to their final step counts. I suppose there may still be a delay for retroactive syncing...though I'm half resigned to just letting those steps go. Hopefully it's smooth sailing from here0
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this is ridiculous. i tried revoking access and allowing it again, i can't seem to sync.... any work arounds @heybales0
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lemonychild wrote: »this is ridiculous. i tried revoking access and allowing it again, i can't seem to sync.... any work arounds @heybales
Go to https://www.myfitnesspal.com/apps/step_trackers and make sure Fitbit is selected as your steps tracker. This sometimes gets reset to none.0 -
Oh no - seems to not be syncing again. Anybody else having problems?0
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It started working last night after 2 days not working. Now mine is off again. Have revoked access, linked and unlinked and set steps to allow fitbit to record. Still no joy. It is apparently a known issue, or it was before it started working last night.0
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It started working last night after 2 days not working. Now mine is off again. Have revoked access, linked and unlinked and set steps to allow fitbit to record. Still no joy. It is apparently a known issue, or it was before it started working last night.
Absolutely a pain in the you know what. Just wish MyFitnessPal would get their act together and sort this bug. I love the app and everything it offers but this is soooo frustrating. Good luck.0 -
Plus side: free app, Down side: we're all beta testers.1
This discussion has been closed.