Report Bugs and Problems Here
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I have also updated, and the diary still has the same problems for me that it had before. Not sorted correctly, the recent ones are not recent, and the tabs don't change regardless of which meal I'm looking to add to.
I added a recipe via the app tonight, and discovered I did it wrong. So since the app won't let me edit recipes I entered it a second time under a different name. The incorrect recipe saved, the correct one did not.0 -
Can't get rid of the yellow message about adding friends..?0
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New version still doesn't open normally, spinning wheel of despair still doing its thing.. I pressed back, it opened, and popped up "unexpected error occurred". Log out/in to no avail and a second attempt as no terms screen crashed it. Diary now perfect with all 5 tabs, correctly sorted, and improved as recipes sorted by most recent. Wonderful! Edited to say quantities don't seem to have been fixed.. reverts back to standards as far as I can tell in 5 mins playing.. Predictive text a joy too. Great stuff! HTC one x + in UK.
Hi there, for the spinning wheel. Can you try to uninstall the app and reinstall? We are doing our best to track down this issue. The challenge is sometimes the data on the device gets corrupted making it really difficult to debug and track down . If uninstalling and reinstalling doesn't fix it, then we have a better chance of tracking it down on the server.
I will take another look at the serving size and quantities issue as it's been verified to be fixed but might be a device issue. We will test it on HTC One x+ on our end. If you're still seeing the issue, please email us with the steps you're taking as detailed as possible so we try to replicate it on our end.
Thanks for giving the update a shot!0 -
Can't get rid of the yellow message about adding friends..?
We're looking to add a quick way to dismiss that message as it's obviously annoying to always be there. In the meantime, to dismiss, simply go to Menu > Friends and tap on the Friends tab to view your friends list, and the message should go away.0 -
I have also updated, and the diary still has the same problems for me that it had before. Not sorted correctly, the recent ones are not recent, and the tabs don't change regardless of which meal I'm looking to add to.
I added a recipe via the app tonight, and discovered I did it wrong. So since the app won't let me edit recipes I entered it a second time under a different name. The incorrect recipe saved, the correct one did not.
Hi there,
on the Recent and Frequent tabs, tap on the 'Options' button and check what they are set to. If they are set to 'Most Recent' and not set to show 'All Meals', they should show the most relevant recent items. If not, we will debug your account on our end. I believe we already got your permission. Also please let us know if you're still seeing sync issues you have reported previously.
For the recipe issue, we will take a look. To make sure I understand, you entered recipe A, then entered recipe B with a different name. Recipe A got overwritten with recipe B ingredients?
Fyi, right now, it's a little hidden, but you can edit a recipe by going to Menu > Settings > Foods & Exercises > Recipes0 -
Can't get rid of the yellow message about adding friends..?
We're looking to add a quick way to dismiss that message as it's obviously annoying to always be there. In the meantime, to dismiss, simply go to Menu > Friends and tap on the Friends tab to view your friends list, and the message should go away.
Thanks. This worked.. but when I logged out and back in the message reappears.. you probably know that though. Uninstall/reinstall seems to have fixed the spinning finally thanks!0 -
Fyi, right now, it's a little hidden, but you can edit a recipe by going to Menu > Settings > Foods & Exercises > Recipes
This is fab! Have you fixed it too to edit quantities rather than having to delete the item and re add with correct amount?0 -
Fyi, right now, it's a little hidden, but you can edit a recipe by going to Menu > Settings > Foods & Exercises > Recipes
This is fab! Have you fixed it too to edit quantities rather than having to delete the item and re add with correct amount?
You should be able to tap on a food item or an ingredient in a recipe(from settings) and it will bring up the food item screen where you can tap on the serving size to change quantity, hit save to close the dialog, then tap on the save button in the top right. If this is not working, please let us know of the steps you are taking so we can try it on our end and see what's going on.0 -
Yes! That is better than the website now (unless that has changed too?). Ridiculously excited about this feature! :-)0
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Other people's diaries display on mobile using my custom meal labels instead of their labels.
I don't think this is a regression (I think I remember seeing this in the pre-beta version) but it's weird. I have custom labels for my meals (which by the way is one of my favorite features!). On the web client, other people's food diaries properly display with their own or the default labels. On the android app, when I view other people's diaries, meals are displayed using my custom meal labels instead of the correct ones.0 -
Click outside date picker should function as cancel rather than accept.
When in diary view, clicking on the date opens a date picker. If I click outside the date picker instead of on the "Done" button to dismiss the date picker dialog, I would expect it to cancel the operation. Actual effect is that it switches to whatever date was in the date picker.0 -
I would still love to be able to see blogs and group s on the app0
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Fyi, right now, it's a little hidden, but you can edit a recipe by going to Menu > Settings > Foods & Exercises > Recipes
This is fab! Have you fixed it too to edit quantities rather than having to delete the item and re add with correct amount?
You should be able to tap on a food item or an ingredient in a recipe(from settings) and it will bring up the food item screen where you can tap on the serving size to change quantity, hit save to close the dialog, then tap on the save button in the top right. If this is not working, please let us know of the steps you are taking so we can try it on our end and see what's going on.
Just tried this out. Great improvement, like others mentioned, you can't even do that on the website. Very helpful when you have to scan a lot of items in a recipe.0 -
I got the email that said to update to Version2.7-3301. However, when I went to the Google Play store and looked at my installed apps, there was no update option. So I just hit install anyway, but the version number didn't change. I uninstalled it and reinstalled it and now I've got it.0
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I have also updated, and the diary still has the same problems for me that it had before. Not sorted correctly, the recent ones are not recent, and the tabs don't change regardless of which meal I'm looking to add to.
Same here for Samsung g3. Plus as I was trying to get the recent list I got the black screen of death and nothing was coming. I finally went back a few pages and the black screen came again. Also, the servings changed again to a setting that I had never used.0 -
HTC Desire - sometimes when starting the app, it shows the splash screen without going any further, this can be resolved by exiting and opening the app again which loads far quicker and defaults to the home screen feed.
Nexus 7 - this problem doesn't appear on my Nexus 70 -
Just realised food portions are reverting back to single serving sizes. Eg I always have multiple cups of tea and batch them into a single entry, but it is bringing up the option of 1 rather than remembering my last used amount of 6... HTC one x + in UK. Thanks.0
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Just realised food portions are reverting back to single serving sizes. Eg I always have multiple cups of tea and batch them into a single entry, but it is bringing up the option of 1 rather than remembering my last used amount of 6... HTC one x + in UK. Thanks.
Can you please walk me through what you're doing/seeing?
EDIT: nevermind! we found it. thanks!!!0 -
Not sure if related to this but I had an email notification and the title was "%{username} commented on your status". Inside the email it did have the username correctly..0
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I can no longer run the app on my mobile (htc desire C) after the 31 May update. It stops at 'synchronising measurements' and then kicks me out. Wireless internet is fast (40-60Mbps), so should not be a connection speed issue.
I will uninstall and reinstall later today to see if that makes a difference...0 -
The last couple of times I've opened the app I have received the message "an unexpected error occurred". Once cleared everything appears fine..0
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Thank you for reporting this bug. We did an update a couple of days ago that is causing some users across various platforms to see %username in notifications instead of the username. We hope to have a fix out for this soon.Not sure if related to this but I had an email notification and the title was "%{username} commented on your status". Inside the email it did have the username correctly..0
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Thank you for trying the uninstall/reinstall. Let us know if it doesn't resolve these issues for you.I can no longer run the app on my mobile (htc desire C) after the 31 May update. It stops at 'synchronising measurements' and then kicks me out. Wireless internet is fast (40-60Mbps), so should not be a connection speed issue.
I will uninstall and reinstall later today to see if that makes a difference...0 -
I'm still having a problem with the Recent tab when logging meals. For Breakfast, the food under "recent" is not at all recent, nor is it breakfast food. Same thing for all other meals. The Frequent tab has the same problem... it's not the most frequent ones, and I'm positive I have never had a Jimmy Dean Breakfast Muffin for dinner.0
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I'm still having a problem with the Recent tab when logging meals. For Breakfast, the food under "recent" is not at all recent, nor is it breakfast food. Same thing for all other meals. The Frequent tab has the same problem... it's not the most frequent ones, and I'm positive I have never had a Jimmy Dean Breakfast Muffin for dinner.
Same here. It does not even have the items from yesterday's dinner. also the phone has me as 20.5 lbs lost and the website as 19lbs. Samsung G30 -
Same here. It does not even have the items from yesterday's dinner. also the phone has me as 20.5 lbs lost and the website as 19lbs. Samsung G3
oh yes it has me at a half pound difference too. Suspect this might be the site not the app though?0 -
Razr Maxx, MFP app v2.7-3301 App will not auto sync. Having to push through a manual sync every time I open the app.0
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I am using a Droid Razr Maxx.
I am not able to view my food diary unless I enter something into it. If I go into MFP on my iPod or iPad, there is a button on the bottom of the main screen called "My Diary" that I don't have on my phone. None of the button options show on my phone that show on my iPod and iPad.
This is a big thing for me because I use that to see what I've eaten for the day and sometimes will enter items in before I actually eat them so I can forecast my calories for later.
I'm not sure if this is a bug or if it's just the design.
Thank you!!0 -
Same here. It does not even have the items from yesterday's dinner. also the phone has me as 20.5 lbs lost and the website as 19lbs. Samsung G3
Samsung G3 here as well. Sorry I forgot to include that.
And the weight loss ticker/badge on the site isn't working right now, there's lots of threads in the Tech Support forum about it. They're working on it. My badge still says 21 lbs, but the app has 22.8lbs lost, which is correct.0 -
So far so good over here.
I've noticed sometimes in the evening the app can be a tad slow loading and I've had a couple instances of entries not syncing, again mostly in the evening. However the syncing issue usually fixes itself on my next log in.0
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