Fit bit sync issue
martianame
Posts: 1 Member
Worked fine until today. Uninstall/reinstall didn't work. PLEASE FIX.
3
Replies
-
Not working for me either...1
-
Same here. Power cycle phone and fully charging Fitbit didn’t help, either.1
-
Under Armour sent out a notification early this morning; it read:
Status update from UACF Platform Status
Current Status: Partial Service Disruption
Started: 12/17/2017 2:56am (-0600)
Resolved:
Affected Infrastructure:
Components: API Platform
Locations: MFP Partner API
Update: Fitbit syncing to MyFitnessPal is currently disrupted. Expect syncing delays.7 -
martianame wrote: »Worked fine until today. Uninstall/reinstall didn't work. PLEASE FIX.
Same issue as well. Apparently, there is an issue between MFP and Fitbit not syncing. You may check the status, here: status.underarmour.com1 -
MFP did a message today:
"Sunday, 12/17/2017, 9:45 AM PST
Hello,
Sorry for any recent issues with accessing the food database or syncing. We had a service outage overnight which affected our site and app as well as syncing with our integration partners. While the MyFitnessPal website and app are back up, the fitbit integration is still down. We will do what we can to resolve the issue as soon as possible.
We will continue to update this article as more information becomes available. Please check back for further updates.
Best,
Logan
MyFitnessPal Staff"2 -
Glad to know it's not just an issue with me, also glad it's my rest day, no big adjustments expected. Tomorrow will be a different story4
-
Is there somewhere we can find these messages from MyFitnessPal that states there is an issue on their end? This is the 2nd time in about 2 weeks. Would have some piece of mind if its just an issue they are working on and we can know about it pretty quickly. Even though i dont need either to stay where i want to its just a mental thing for me at his point. Looking at both Fitbit and MyFitnessPal throughout the day and drives me crazy when they’re not working together...1
-
I have been frustrated all day with this wondering what the heck happened, like seriously driving me crazy. I even deleted the apps reinstalled twice lol .... but apparently its still an issue in progress... i hope this fixes soon! I am hoping tomorrow it is fixed! I am starting my week off at the gym, yes again after again...0
-
Glad I came across this. I went ahead and entered my workouts on MFP for today since it won’t sync. Hopefully it’s fixed tomorrow1
-
Is there somewhere we can find these messages from MyFitnessPal that states there is an issue on their end? This is the 2nd time in about 2 weeks. Would have some piece of mind if its just an issue they are working on and we can know about it pretty quickly. Even though i dont need either to stay where i want to its just a mental thing for me at his point. Looking at both Fitbit and MyFitnessPal throughout the day and drives me crazy when they’re not working together...
Hi @Betuel75,
MFP did this message:
"Sunday, 12/17/2017, 9:45 AM PST
Hello,
Sorry for any recent issues with accessing the food database or syncing. We had a service outage overnight which affected our site and app as well as syncing with our integration partners. While the MyFitnessPal website and app are back up, the fitbit integration is still down. We will do what we can to resolve the issue as soon as possible.
We will continue to update this article as more information becomes available. Please check back for further updates.
Best,
Logan
MyFitnessPal Staff"
Hope it will help!1 -
Where did they do this message? I didn’t get it?1
-
So much for my 200!plusnday streak on here. All ruined1
-
? I think you still have your streak going by logging on.0
-
draegerjeff wrote: »So much for my 200!plusnday streak on here. All ruined
Your streak has nothing to do with your diary. It's based on you logging into the website or app.1 -
So glad I saw this!! I thought it was just mine. I've uninstalled and reinstalled, logged in logged out, powered down the phone... and now I see none of that mattered lol.0
-
20,000 step day and no up load dilly dilly......2
-
Ruins my totals, calories, target tracking. Just canceled new fit bit. Smh
Your streak has nothing to do with your diary. It's based on you logging into the website or app.
0 -
draegerjeff wrote: »Ruins my totals, calories, target tracking. Just canceled new fit bit. Smh
1 or 2 days of down time won't make a huge difference in the bigger picture. Just manually log your exercise until MFP fixes the issue. No need to cancel your new fitbit...1 -
Well glad I seen this cause I was wondering why my steps did not sync. Will keep an eye on it0
-
Glad they are aware of it and the wait is on for it all to be fixed and still down this morning.1
-
damn..this is grea.. I was getting worried0
-
Still not syncing today1
-
-
Good to know I'm not the only one. Thanks for posting this!0
-
Same here0
-
I am glad I saw this thread. It is still not working this morning. Hopefully it will get fixed quickly.1
-
still not syncing, bummer1
-
Same problem, still waiting...2
-
This is not working for me either despite un-linking and re-linking etc
Please fix ASAP0 -
MFP did a message today:
"Sunday, 12/17/2017, 9:45 AM PST
Hello,
Sorry for any recent issues with accessing the food database or syncing. We had a service outage overnight which affected our site and app as well as syncing with our integration partners. While the MyFitnessPal website and app are back up, the fitbit integration is still down. We will do what we can to resolve the issue as soon as possible.
We will continue to update this article as more information becomes available. Please check back for further updates.
Best,
Logan
MyFitnessPal Staff"
Do you know if this is still the case? What was happening was that my steps were showing up on mfp, and now they show up differently (much lower cals and no step count). The reason I'm asking is because I'm wondering how much I should be eating (of exercise cals). According to fitbit I sometimes burn over 1000 when I exercise. I'm really confused. My cals are set at 1200 due to age / weight...0
This discussion has been closed.
Categories
- All Categories
- 1.4M Health, Wellness and Goals
- 396K Introduce Yourself
- 44.1K Getting Started
- 260.7K Health and Weight Loss
- 176.3K Food and Nutrition
- 47.6K Recipes
- 232.8K Fitness and Exercise
- 448 Sleep, Mindfulness and Overall Wellness
- 6.5K Goal: Maintaining Weight
- 8.6K Goal: Gaining Weight and Body Building
- 153.3K Motivation and Support
- 8.2K Challenges
- 1.3K Debate Club
- 96.4K Chit-Chat
- 2.5K Fun and Games
- 4.4K MyFitnessPal Information
- 16 News and Announcements
- 18 MyFitnessPal Academy
- 1.4K Feature Suggestions and Ideas
- 3K MyFitnessPal Tech Support Questions