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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Known Issues
Hi all, Here is a list of our known issues: * Current MyFitnessPal Status * iOS App * Android App * Website * Integration Partners - (Like Fitbit, Apple Health, Google Health, etc.) * Announcements from our Tech Team * General Troubleshooting Community Forums and Groups: (these are documented bugs that have been submitted…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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Steps not syncing from Fitbit
Hello, Today my steps are not syncing from my Fitbit . I disconnected and reconnected all looks good. Is this a known issue?
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Fitbit steps duplicating from yesterday
Hello, in the past few days MFP has started duplicating my steps from the previous day and there doesn't seem to be anything I can do about it. It's a problem because it doesn't log any exercise until I exceed the step count from the previous day (and on work days I get 20-25k so that means a morning workout on a day off…
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Apple Watch not syncing
Hi! I have toggled the health my fitness pal tag 101 times and my steps are not coming over. Any advice? I have even signed in and out. Thanks in advance.
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Premium member but there's no option for NET CARBS
Hi, Per the FAQ, Net Carbs can be enabled by opening the Diary Settings on the app (not on the web site) and enable this feature. I open Diary settings, after installing the latest version of the app, on my Android. There is no Net Carb setting. What am I missing?
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iOS App running sliwly
Any ideas? For quite a while it’s the only app I use that literally takes seconds to load or change screens. Weird.
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Premium Tools, Recipe Discovery, Saved Recipes in the Android App
I have saved recipes -- suggested by your premium service -- that I can find easily on the app. However, I am my tablet now trying to view one of these recipes to prepare and I cannot find this anywhere online. It is not only not intuitive, it is vastly different than the app. Can you please point me to how to locate these…
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How do I add serving size in a recipe.
Hi there. When I make a recipe, it gives me 1 serve size only. How do I incorpate grams cups etc so that I can weight it or serve it differently?
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Disappointed in MFP
Hi all. I recently made the switch after 10 years from fitbit to a garmin device. Garmin requires us to use MFP to log food etc. Unfortunately I find that food logging etc on fitbit was a million times better than this. I could scan barcodes, enter recipes etc. MFP doesn't allow this unless you pay over $100 a year. Very…
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Issues using the widget (apple phone)
Anyone else have issues with using the widget with an Iphone? When I try to access the app through the widget it freezes the program at least once a day. I can close it out and then get back in to log but its annoying and anything that makes it harder to log makes it more likely that I miss logging a meal. I like seeing…
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Is Barcode scanning only available on Premium. I thought I couldscan barcodes but it defaults to the
Is Barcode scanning only available on Premium. I thought I couldscan barcodes but it defaults to the Premium offer
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Calories not syncing: MFP to Samsung Health
I have un-installed/reinstalled, synced and resync'd, but calories logged in MFP are no longer showing up in Samsung Health. It was working fine until just a couple days ago. Any advice?
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MyFitnessPal to Samsung Health Calories and Nutrients Don't Match after Syncing
I use my fitness pal (MFP) to log my daily food intake and Samsung Health (SH) for fitness tracking (I don't enter any food manually into SH). I have sync enabled, which seems to have resulted in a successful handshake between the apps except that the food data is inaccurate once it hits the SH app. Calories, fat, protein…
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can not edit goals
changing does nothing. it gives the message "We've updated your food goals...." but when it goes back yo goals page and the diary page, nothing is changed
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Log food & exercise from prev day
I used to be able to scroll back through my dashboard and add foods to yesterdays log but I can’t any more… How do I fix this??
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Fitbit Measurements Duplicated under Check In?
Hello, come back to the site after a few months away, went to check when the last time anything was synced up for me, and I have duplicate entries for Fitbit steps, Body Fat and Tracked Sleep minutes. I don't think I'm explaining this well enough but it's the list found under…
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I can’t connect my health app to my MFP app
Unlike other apps for me, myfitnesspal doesn’t give me the option to connect to my health app, even though I have all permissions on. This way it doesn’t sync my active calories from my watch to my app. How can I solve this?
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How do I connect Fit Bit Luxe?
When I go to apps and devices and select the fit bit app, it tells me to disconnect from google health which I have and also un-installed Health Connect, but it is still saying I am connected. Any suggestions?
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UPDATING CALENDAR
When I open the app, the calendar is set to April 2023, when I originally started the program. I am restarting the program now, is there a way to update the calendar to start in January 2025 so I don't have to scroll through almost two years of data every time I open the app?
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Help with steps
Hello, in the past few days MFP has started duplicating my steps from the previous day and there doesn't seem to be anything I can do about it.
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Can the app make adjustments to your calories and other nutrient needs due to strength exercises?
I just joined the app and see that the app makes adjustments for nutrient needs due to cardio activity but nothing for the strength exercises. Is this a flaw in the app or I am missing something when I record the activity?
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Setting nutrient goals
Hi, I have particular iron & calcium needs. Is there a way I set my own goals for these? Thanks
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Weekly Report
Hi 🙋🏻♂️ Team, my last weekly report shows one alcoholic beverage although I didn’t log any. Just fyi. I love the reports otherwise! Kind regards, Steve
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Is it possible to change my water goal?
??
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Step sync from Apple health reliable?
I see a lot of discrepancies between what the app is saying and Apple health is saying about my daily step count. Today the app downgraded several days where I got my 10k and is saying I didn’t. That’s so demotivating. Apple health still says I did. Does anyone know why the app and Apple health aren’t perfectly in sync for…
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Family sharing
Can apple family sharing be used with the app?
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What's going on with the nutrients detailed breakdown page?
The daily nutrients summary differs wildly from the detailed nutrients page. Also, what's going on with the negative totals? Thanks for any help. This is completely unusable! It's happening on other nutrients as well, not just this example of saturated fats.
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Carbohydrate Values Are Displaying Incorrectly
I’ve noticed over the last week or two, the carb values of my foods are being displayed incorrectly (always lower grams than it actually is). However, if I try to edit the food, it shows the correct values. When I go into my day view of my total nutrients, the carbohydrate total will be correct, even though the wrong carb…
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My fitness pal calories burned are 3x that of my garmkn
Hi all My Garmin is synced to myfitnesspal Garmin says with my activity today I've burned circa 452 calories.. Myfitnesspal synced has the correct steps but it's showing 1200 calories burned. Anyone any idea on why that might be the case?
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Can someone help why my app isn't counting my steps?
Hi I have my fitbit connected with my fitness app and everything but it's still not counting my steps.. it was previously.. justvall of a sudden stopped.. im not sure how to fix the issue.. thank you.
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Barcode scanner doesn’t register most foods
I have been a member for years and have only had an occasional item not be in the system. I took a little break from using the app but am back and the barcode scanner is not reading most products, saying invalid bar code. Even on simple lean cuisine items that have scanned in the past. Anyone else? Solution?