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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Welcome to the MyFitnessPal Tech Support Questions Category!
💻🛠️ This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app📱or website 🌐 to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team…
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Report Food Data Inaccuracies
Hi everyone! Improving and maintaining our robust food database is extremely important to us at MyFitnessPal. We have an entire team of registered dietitians and engineers working behind the scenes to improve our data and correct inaccuracies, and we need your help! Submit inaccurate food details in the thread, and kindly…
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Known Issues
Hi all, Here is a list of our known issues: * Current MyFitnessPal Status * iOS App * Android App * Website * Integration Partners - (Like Fitbit, Apple Health, Google Health, etc.) * Announcements from our Tech Team * General Troubleshooting Community Forums and Groups: (these are documented bugs that have been submitted…
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App not syncing with the website
I have the Android app and the entries I am putting in there are not showing on the website, this would not be a big issue except I have another fitness app that pulls data from the website so it needs to be up to date. They are definitely linked as I can add food on the website and it shows on the app, but not the other…
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Weekly View
is there a way to change the days that my weekly view measures? Right now it goes the regular calendar week but I’d like it to start on Thursday
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Why is the net calories and total calories for the weekly notice working?
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Why is the weekly total and net calories view no longer a rolling week?
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Where do I enter my code for premium?
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Issue with Garmin Connect and MyFitnessPal calorie sync
Dear Support Team, This app worked for about 9 months, but from approximately one week ago I am experiencing an issue with the integration between Garmin Connect and MyFitnessPal. Although the connection between the two apps is established and workouts are syncing, the calories burned from my Garmin activities are no…
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Where did the edit button go in My Foods?
I accidentally put that my food has 780 grams of fat instead of 18. When I go into My Foods, there is no edit or delete button. I tried this on the app and on the web computer.
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Weight data looks wrong in new version of app
What has happened to our weight data? Why has the format changed. It looks horrid. How do I get the point to point data back?
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Can't see public diary or friends dairy
Hi there! As coach I oversee my clients nutrition as they set they diary settings to public and give me their username. Then I can see everything in real time and give them advice. Recently, I'm not able to do that. They are logging foods in their diary, but I can't see it. For me, it's all blank. Like they are not logging…
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App keeps freezing
when reopening app to log food, the app always freezes. If this continues and no fix found, I will be cancelling my subscription
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Error message in Draft version for linking to MFP blog (fyi)
I was trying to post a link to this MFP blog article and had error message. This link (without the spaces): https:// blog.myfitnesspal.com/ best-foods-semaglutide-according-to-expert/ Snagged a screenshot of the error: Here is an attempt now in this thread:…
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making a comment
In a forum I joined i do not see the floating plus to reply/make a comment...I do In a general post section. March F2F
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After iOS update, Apple Fitness activity like walks, jogs, basketball etc not syncing to MFP
Since I have updated to the new iOS on my phone, any workouts that I do using the fitness app on my watch is not syncing to MFP. Any ideas how to fix this?
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What is going on with the app, UI, and diary vanishing?
I've used this app for years. Over the last few months, my entire diary history vanished. My saved meals are still there, as well as everything else, but my logged food vanished. I started tracking moving forward in January, and it just vanished again this morning. On top of that, the UI has suddenly changed and made it…
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MFP no longer syncing workouts from Apple fitness app?
My diary is no longer pulling workouts from my fitness app and I don’t know why. Nothing has changed on my phone
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Time option?
Does the feature still exist whereby you can log when you have eaten your meals?
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I recently Problem with app
I recently got a new iphone and when I tried to open the app it opened under another user name and all my information was gone, I had to change my password because it wouldn't take mine. It would not let me change the person's user name to mine. The app told me I could fix it online but I can see my information but can't…
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I’m on a glp1 plus I have diabetes 2. Wouldn’t my plan be lesser in calories?
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Has anyone else found that their expected weight in 5 weeks is always the same?
This is a new thing that has just started happening - no matter what calories consumed and calories burned data I enter, the expected weight in 5 weeks calculation is always the same, 14st 0.4lbs. I've reset all the goals and force stopped the app, but nothing is working.
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Half of my diary is deleted
Yesterday I had the problem why didn't load my nutrition of my macros I looked online and one of the fixes was to delete my coach I did that and now my entire history weighins diary after the 30 January is gone (note that today is the 24 of February) can you please help me recover my information it's very important to me
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Private Group shows on Recent Posts Discussions list
New tonight... when I click on the "recent posts" navogation link, it brings up a list that now just tonight includes comments from a private group I am in. The first 2 Feb discussions shown are from a private group I belong to. This is new tonight, to show discussions from my private group. I do not see posts from the…
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How can I stop the celebration page?
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I cannot create a food no matter what I do.
Hi everyone. I am stuck, I cannot move past this screen. I've added everything I can and it wont let me move on
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Net carbs not showing on website
According the MFP page here https://support.myfitnesspal.com/hc/en-us/articles/360032622531-Can-I-track-Net-Carbs#h_01EDSFAXTQZJH31CE8Z5KEZRG3 *Net carbs is not currently available for our web or International users. However, if a user sets Net Carb goals through the App they will see the updated Net Carbs goals on the…
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Why do my meal plans not mat h my personalized goals?
I am trying to reset my meal plans based on the goals and was told by my dietitian, but when I change goals meals don’t update. Also is there a way to create a personalized meal plan based on what I have at home?
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Meals auto-deleting
Hi, Quick question... I've been adding some meals that I eat often so I don't have to enter all the ingredients every time but only they auto-delete constantly. Now, I only have one saved. It is rather frustrating. Can you fix that bug, please? Thanks!
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Weekly reports not working
Why are the weekly reports registering 0 for the last two weeks? I have been logging regularly, and the reports show nothing for the last two weeks.
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Incorrect images on plan recipes
Is there any plan to review and correct images associated with meal plan recipes? So many are not accurate. The images are a great reference in my planning but the I end up disappointed when the recipe doest match the photo. S8nce this is a paid service I think you have an obligation to make it correct.
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iOS app progress tab always displays weight in lbs even though I have weight set to kg on account
Hi, I’ve noted that the weight graph under the progress tab always display weight as lbs even though I have weight units set to kgs at account level (have cross checked the account level unit setting in both the app and desktop) is anyone else having similar issues, any ideas on if it can be fixed by user or whether it’s…
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Why can’t I see my friend’s food diary.
I have an iPhone, he has a Samsung. He can see my diary, I cannot see his. We have tried unfriending twice and I could see his diary up until today, now gone. What has happened? 🤷🏼♀️