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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Known Issues
Hi all, Here is a list of our known issues: * Current MyFitnessPal Status * iOS App * Android App * Website * Integration Partners - (Like Fitbit, Apple Health, Google Health, etc.) * Announcements from our Tech Team * General Troubleshooting Community Forums and Groups: (these are documented bugs that have been submitted…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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how to add how many calories you burn when you add an exeercise
I added strength training for 30 mins, and according to data base , I burned 106 calories. but I don't see anywhere to put that number of calories burned, and it doesn't automatically add any burned calories upping my calories for the day. I do NOT have premium pkg, is that the problem? In not, how can I assign calories…
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Is anyone else seeing most recent posts as April / May 2024?
When I open each forum the recent posts are there, but the summary page shows 2024?
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Meal Portions
I created a meal that serves 4 and included total of each ingredient. Then I tried to add 1/4 of the meal as dinner. I thought it would add 1/4 of each ingredients but it added 100 percent. What may I have done wrong? Can this be done?
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“Quoting” in community
Hi all, Could someone give me intel on quoting? I’m a long time user.. but since rich text format arrived, I’m having problems “quoting” people in community threads. (Especially groups) For instance - if I click “quote” under their post. I get a “permission denied” If I go to @nova ‘s post on RTF and quoting- it shows a…
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Is there an issue with the recipes section?
Hey guys- It's been a while since I've been around here, and I'm seeing some changes. I've been trying to get in my recipe section the last week or so, but I keep getting a 'server error' message. Is that just me, or is some change underway? BTW… as imperfect as the recipe builder can be, I have discovered it's in a class…
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Merging accounts
I accidentally have 2 accounts & did not realize...I entered info for a week, then thought I lost it all & started again entering. Come to find those are 2 accounts under new & old emails. Is there any way to merge information?
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Why does my web version not update with exercise from Apple Health?
Neither my exercise diary nor my daily calorie amounts are including "current" exercise. If I look at the MFP app on my iPhone, it correctly displays my exercise and calories, but the web version does not.
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Why won't my morning workouts sync to MyFitnessPal?
I have a Android, and use the Samsung Health app to track workouts from my Galaxy7 watch. Workouts get tracked in the samsung app just fine, but will NOT show up in MyFitnessPal, but only in the morning. And yes, I have checked permissions, uninstalled/reinstalled both apps, and cleared cache and data. Does anyone else…
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Weekly Report
Hi 🙋🏻♂️ Team, my last weekly report shows one alcoholic beverage although I didn’t log any. Just fyi. I love the reports otherwise! Kind regards, Steve
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An actual human
Does anyone know how to actually speak to a human representative for My Fitness Pal? I was logged out of my premium account and they never would send me a link to reset my password. I was paid up through March 21. I had to go to an old account that I had and make it premium. Seems to be they could at least refund me the…
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Dashboard not updating with new macros
Hi, I have updated my macros and my dashboard still shows default values. In my diary they are correct but I'm wondering if there is a fix for the dashboard?
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PREMIUM PAID THROUGH AUGUST 2025 BUT NOT WORKING
I used my premium macro adjustment last week. 2 days later, it stopped working and when I clicked on my premium, all I get is an add telling me about all the great things of premium. I contacted support and they sent me 3 things to do, down to deleting and reinstalling the app onphone and computer. nothing works. Now I'm…
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Help importing a recipe into my recipes
I was able to import the recipe easy enough but MFC calculated the entire recipe as 1 serving. How to fix????
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Make diary page stick on mobile App?
All day long I log my calories as I consume them, each time I open the app it bounces me back to the useless "Dashboard" and I then have to click back to the diary. This is frustrating and time consuming, in addition the app is sluggish and there is a notable delay waiting for it to switch back and forth. I have complained…
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Carbohydrate Values Are Displaying Incorrectly
I’ve noticed over the last week or two, the carb values of my foods are being displayed incorrectly (always lower grams than it actually is). However, if I try to edit the food, it shows the correct values. When I go into my day view of my total nutrients, the carbohydrate total will be correct, even though the wrong carb…
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Pinning Posts
Can anyone tell me if it's possible to pin important announcements to the top of the page? Thanks in advance.
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Barcode Scanner - Only using Front Camera.
Guys how the fk do I fix this? Everytime I go to scan something all of a sudden, im just looking at my big dumb face. Reinstalled twice already
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Sync Etekcity food scale info from VeSync App?
Today I can connect the VeSync app in MFP but it only pulls in data from Body weight scales. Etekcity now has an awesome smart food scale, but logs the food weight in the VeSync app. I would really prefer to keep using MFP, is there a way to pull in the food scale data too?
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How do I change/add a profile picture?
I'm using the website, I can't figure out how to do it. Thanks.
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Importing weight data from Excel or CSV?
Is it possible to import weight history into MyFitnessPal? I don't think it is but thought I'd ask. Thanks
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MyFitnessPal app connect with IFIT?
Are there plans to add an IFIT app connection? #IFIT
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How to edit my meals and quantities?
Just started tonight. I started entering my meals for today, and it double entered the chicken breasts and then I couldn’t get back in to enter my salad and protein shake. I haven’t figured out how to edit what I’ve eaten today.
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Website - Edit Recipe - Edit Quantity - Broke
When editing a recipe on the website, clicking on Edit Quantity no longer brings up the quantity change box. It just returns to top of page. This has been broken for almost a week. I tested it on both Chrome and Edge. Anyone else experiencing this?
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where's the red line next to food items on your diary to allow deletion
Sometimes I don't get a response when I try to add an item and I try again, then end up with it listed twice. I used to see a red line or mark to the right of the item that I could click (this is on the web) to delete the duplicate entry. I haven't seen that for two days. I end up going to the phone app and editing the…
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When will Amazfit devices be available to link?
They've been out for long enough and you haven't updated the devices in years. Sort it out, please.
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Edit recipes
After creating a recipe, is there a way to edit after its been saved?
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Why is weekly diary wrong?
Rather than showing correct dates of Mon 3 to Sun 9 February it is showing Mon 4 to Sun 10 February
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Can someone please explain calorie adjustment like I'm 8
I use a Garmin Swim 2 smart watch. I'm not sure I fully understand why I get a negative calorie adjustment when I work out. For example, I did 30 minutes on an elliptical today for 303 calories and 30 minutes on a recumbent bike for 174 calories. I received a calorie adjustment of -624. I only had 4614 steps at that point.…
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How do I cancel this subscription
How do I cancel this subscription
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Cookies
Why do I have to customize cookies every single time I sign on to Community. Is there any way to set it so it stays? It’s incredibly annoying. Pretty sure most of us don’t want targeting cookies and it feels scammy to have to say so every time.