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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Known Issues
Hi all, Here is a list of our known issues: * Current MyFitnessPal Status * iOS App * Android App * Website * Integration Partners - (Like Fitbit, Apple Health, Google Health, etc.) * Announcements from our Tech Team * General Troubleshooting Community Forums and Groups: (these are documented bugs that have been submitted…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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Why do macros stats not match under Nutrition?
Hello, I've noticed that the macros under Nutrition > Nutrients don't match those under Nutrition > Macros. Please clarify. Thanks.
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How do I cancel this subscription
How do I cancel this subscription
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How to Upgrade to premium plus and get the meal planner
I would like to add the meal planner functionality but don't see where to upgrade.
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Intermittent Fasting/Breakfast
I fast every day from 8pm to noon the next day, and I’ve set up my app to show that. But every morning I get reminded to log my breakfast, which I don’t eat. It’s a minor irritant; can I turn off the reminders?
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What if I suspect there is an error in information?
Hi, I typed: 60 g of white rice What appeared first was basmati and it was exactly what I was looking for… so, I selected it. Then in the portion size, it said 100g which was not 60g… but, it couldn't be changed to 60g. Now, I'm thinking it's saying I ate 100g which would have been false. I'm thinking that is an inaccurate…
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Can't sync DaFit app
Hi acquired a new smart watch recently, HardHat and it uses the dafit app that i can't sync to map. Has anyone else had this issue as it doesn't even come up in a list of compatible apps to sync?
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Why doesn't mapmyrun load up seamlessly like before?
The problem is that when I started my last couple of hikes, the app wanted me to sign in with my email and password. I was starting a hike, and it was awkward to do. I couldn't stop our little group. I tried a couple of times, but it wouldn't let me in. I can't be messing with signing in on every hike. It never did that in…
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How do I export all my weight data?
This should be my data and should be able to export
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Progress photos
There is no plus sign or any sort that will allow me to upload progress photos. I went to more then to progress with the graphics but no such thing as plus bottom. Also on the website I see check in no such thing as photos or camera option. does anyone have the same issue ?
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Not syncing my weight since 3-15-25
Hi there my veSync scale is working fine and is logging my weight etc and MyFitnessPal was doing the same for months until March. I disconnected and reconnected and it's still not registering. Any help here would be appreciated. I'm a premium member as well.
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Paid for premium+, dot working
I subscribed to premium+ in the Play store and my subscription isn't working in web or in app. Still says I have basic. I've restarted phone, app, deleted, reinstalled updated. Still nothing. Went to email support, got a message saying it's off hours. Which kinda sucks because premium users get premium support, which, for…
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Premium was removed - I paid in full for the year
My Premium was there last night, I use it religiously. This morning, it's gone. It gives me the option to pay for the Premium upgrade, but I already did that in February. I emailed MyFitnessPal and got the "off hours" email. Still no response back and my account is not restored yet either. When will this be fixed?
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MFP not syncing with other apps
For a few weeks MFP hasn't been syncing with Fitbit, or Health Connect. I've been following a separate thread, where a couple of people say it's resolved, but that's not the case with me. This has seriously spoiled my calorie logging, and I'm seriously fed up about it. MFP, doesn't have a customer service department, and…
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Apple Watch
I don't see Apple Watch listed as an option for syncing devices. Is it possible to do so, and if so, how?
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App doesn't load on my phone
I have a bit of an odd ball android phone. It's a Sony Xperia V. I've cleared the cache and restarted the phone, I get the login screen login, then after login all i see now is the blue screen with the white logo.
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Premium +
I have trouble changing my subscription from premium to premium+. I have an android 15 operating system and uses Google Play store. There's always an error message saying unable to switch plans.
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Syncing MFP with Fitbit
I'm trying to figure out how to log my exercise. My steps sync from my fitbit to MFP but my workouts don't. So like this morning, I did walk/ run intervals on a treadmill, and I have 6,755 steps that synced. Do I still log my time on the treadmill as well? That gives me a lot more calories to eat, but it also seems like…
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How do I change the serving size please?
I need to change servings sizes as I don’t usually eat as big a serving as listed but can’t figure out how to change it. Thanks in advance.
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Weekly Review
My weekly review is showing 2 Alcohol drinks, I find this to be incorrect, I don’t drink alcohol or use it in my recipes. Why is this happening?
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Why does every food return a 404 error?
On the desktop application, I search for a food. The food comes up. I click on it. I get a "404 not found" error. Every single food item. This started around 8/15/2004, I think.
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FITBIT Syncing issues with MyFitnessPal
It seems that many people in the FitBit Community are experiencing issues syncing with MyFitnessPal. Is anyone else having issues?
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Can I set a target for and track soluble fibre (in addition to fibre)
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Anyone using the "Complete this entry" feature lately
I am 6 feet and 165 lbs. Been on MFP for 13 years and have a 4300 day streak. I've been in maintenance mode for a long time, so rarely use the "complete diary" feature, but was well under this week and the "if every day was like today, in 5 weeks you would weigh X" has been giving odd results. I was under by 626 calories…
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How do I change my calorie intake from 1300 to 1200
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How do you change the page each day
Need to know how I change things like my.goal calories
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How to preferably edit, or delete, a my foods item?
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Is it possible to change my water goal?
??
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Meal planner premium member not recocognised
Already premium member, MFP doesnt recognise (after answering the quizz questions) to access meal planner, telling me premium only, and cost to upgrade MFP premium to access planner??
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Diary settings
Looking at the food list for a meal, can I change the calories showing on the right to protein?
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MFP and Renpho Health app?
Has anyone successfully connected MyFitnessPal to the Renpho Health app? I'm looking to use this to directly sync my smart scale's readings to MFP instead of the way I have had to do it for too long, going through the FitBit app. On the Renpho Health side, I successfully enabled the connection and authorized what needed to…