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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Known Issues
Hi all, Here is a list of our known issues: * iOS App * Android App * Website * Integration Partners - (Like Fitbit, Apple Health, Google Health, etc.) * Announcements from our Tech Team * General Troubleshooting Community Forums and Groups: (these are documented bugs that have been submitted to our forum provider to be…
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Search for Help Desk articles in the forums with Federated Search!
Hi all! I wanted to take a moment to announce a new feature we’ve enabled in our forums and dive in to how it is used. Federated Search is a useful function that combines the existing search tools you already use in the forums with our database of Help Desk FAQs on the MyFitnessPal platform. What does this mean? Basically-…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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Fitbit steps duplicating from yesterday
Hello, in the past few days MFP has started duplicating my steps from the previous day and there doesn't seem to be anything I can do about it. It's a problem because it doesn't log any exercise until I exceed the step count from the previous day (and on work days I get 20-25k so that means a morning workout on a day off…
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Please bring back exercise notes
We all use that, it’s very useful
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Can I remove the intermittent fasting notification from my diary page in the app?
I don't want to try intermittent fasting but I can't get rid of the notification on my food diary page. Any ideas?
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How to search for a topic in a plan
How do I search for something I remember reading in a plan? For example, I have just switched in a low carb macro plan. I remember reading something about cheese in a low carb plan. My wife asked if cheese was OK for meal planning, but I can't remember what the plan said. How do I search for things like that?
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Whats up with this? I lost 145lbs, just shy the of 3billion you stated
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How do I get my Garmin Epix pro to sync and show up on my MFP app?
I connected it but nothing shows up on my app. I did a workout yesterday and nothing pulled over? thanks
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Projected calories
Hello It seems as though the maintenance, lose 1 lb per week etc. calories have shifted to +200 more. I have an Android. Can you please advice. Thanks in advance.
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Getting rid of message indicator
Hi there, I wonder if anyone can help? I don’t have any unread messages or communications in the system but I’ve got a persistent red indicator which I can’t get rid of. I’ve tried deleting and reinstalling, but even that doesn’t work. Any ideas? :-)
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Website - Edit Recipe - Edit Quantity - Broke
When editing a recipe on the website, clicking on Edit Quantity no longer brings up the quantity change box. It just returns to top of page. This has been broken for almost a week. I tested it on both Chrome and Edge. Anyone else experiencing this?
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Device syncing
Hello. I am having a hard time syncing my devices and apps. I have an Apple Watch and even tho all my settings say I’m connected , my fitness pal says it’s not. Same with my health app. Pls help.
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App. consistently showing incorrect goal values (images inside)
Hi all, this is quite an odd one. I have set my goals as per the attached, however on a daily basis the app. is displaying incorrect values (also attached) As an example i have set my protein goal to 240g, however the macros tab shows this as 257g, the same with carbs and fats too, am i missing something?
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Who else has issues with step count synchronisation with the android health app
My android health app gets steps from Google fit. When I go to my fitness Pal which is connected to Android health app, it doesn't give the same step readings. I'm not sure why but if anyone has managed to figure out this issue, I would appreciate it.
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Family sharing
Can apple family sharing be used with the app?
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Sleep info monitoring
Hi, I use a CPAP machine, Resmed Air sense 10, connected to Resmed myAir Android app. myAir is connected to Health Connect and I can see Weight from Withings and Step count from Google Fit, in the myAir app (as well as MFP). However, as it is, it seems the data go only one way and that MyFitnessPal doesn't get the sleep…
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How to add Incline to Treadmill activity on a Google Pixel Watch 3
As soon as I hop on the treadmill, I open MyFitnessPal on my Google Watch 3 and select Treadmill. As expected, it tracks my treadmill session as it should; however, because I use an incline, the calories burned after the session are way lower than what is displayed on the treadmill (after entering my weight, etc, into the…
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Fiber intake added to total carbs
Hi! I’ve recently noticed that fiber intake is added to the carb total: example -> for breakfast the total of carbs was 54 but the app added 7g of fiber (even if it’s already counted in the total carbs of the single food) to the total so the meal ended up being 61g of carbs. Is it a bug? Can someone explain me why? Because…
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Can someone help me understand steps?
I can’t get my head around steps. iPhone Health says I took 15.5k steps today and burned 500cal. The MyFitnessPal app also says I took 15.5k steps but it says I only burned 185cal. Which is right? I’ve connected the 2 apps but the numbers are completely different…
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Calorie adjustment- steps
How is it that I earn a 437 calorie adjustment for walking 14,000 steps one day but 1,000 calorie adjustment for walking 15,000 the next?? That is not proportionate at all. Makes me wonder how accurate the system is overall … Any ideas??
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App won't let me login with google!!!
The app won't let me login with Google. Is this happening for anyone else?
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What happened to a feed timeline?
Where can I see what my friends have logged meals or any activity they have done?
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Where is my user activity feed?
Perhaps I’m just an old timer, but I’m peeved that the activity feed and all of the post history from myself and friends has vanished. I’ve been a daily user for 10+ years! Since this was just Mike and the gang. I need my post history back, even in archive form.
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Food Search Not Working
When I search for a certain food and hit the button that says Add Food to Diary, it takes me to a page that says: Page Not Found. I've cleared my cache, but it still is not working. Any suggestions?
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Subtracting food from diary
Hi All - Is there a way to indicate a negative consumption. For example, if I order a standard menu item that is in the database but without mayo, I would like to remove the mayo from counting against my calorie budget. Thoughts?
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Carbohydrate Values Are Displaying Incorrectly
I’ve noticed over the last week or two, the carb values of my foods are being displayed incorrectly (always lower grams than it actually is). However, if I try to edit the food, it shows the correct values. When I go into my day view of my total nutrients, the carbohydrate total will be correct, even though the wrong carb…
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Why is the app multiplying my recipe’s calories?
Hi guys, I have a problem that keeps happening when I add the recipe I created to my daily food intake. For example, my recipe has 12g of carbs, but when I add it to the daily intake, it says that it has 94g of carbs and I can’t figure out why. Has anyone had a similar problem? Please help!!
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MFP app says it's already connected to a fitbit account
Created a new account today. Used the app years ago with good success so trying it again. Also have a new fitbit I want to connect but when I try MFP app says I'm already connected (still connected?) to my old fitbit account, which has been deactivated and i cant access. How do I sync up my new MFP account with my fitbit…
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Searching for Recipes
1. Is there a way to search for recipes? Simply browsing through Discovery is cumbersome and annoying. 2. 2. Once I locate a recipe, is there a way to add to My Diary for a future date-then have that entry actually link to the recipe? I plan meals ahead of time, but often have trouble locating the recipe on tge day I…
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Error Updating Goals
I have been trying to update my goals for the last few days and it keeps giving me an error saying the app can't update them at this time. I have logged out and restarted, but it is still saying the same thing. Please help.
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Barcode Scanning
I’m sad to see that Barcode scanning is now a premium feature. I used to love that this was available and for seniors really helped you to track your food. I think this should be a standard option. I certainly may won’t pay for a premium membership to have it. Premium membership should include a nutritionist not nitpick…
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Unable to add foods to diary from website
I use Google Chrome, Windows 10. Trying to add foods to my diary from the food database and I have been getting this error, mostly it happens in the evenings (I am EST). It says the page can't be found. Anyone else having this issue? Mobile app works just fine. I just tried to add from mobile through the website on Chrome…