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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Report Food Data Inaccuracies
Hi everyone! Improving and maintaining our robust food database is extremely important to us at MyFitnessPal. We have an entire team of registered dietitians and engineers working behind the scenes to improve our data and correct inaccuracies, and we need your help! Submit inaccurate food details in the thread, and kindly…
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Known Issues
Hi all, Here is a list of our known issues: * Current MyFitnessPal Status * iOS App * Android App * Website * Integration Partners - (Like Fitbit, Apple Health, Google Health, etc.) * Announcements from our Tech Team * General Troubleshooting Community Forums and Groups: (these are documented bugs that have been submitted…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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Family sharing
can subscriptions be shared with family members? Or does each person need to buy his own subscription?
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App force closes
Has anyone one else had the issi where whe you try to open the App it force closes? I have had this happen a few times and have had to Uninstaller and reinstall the app to get it to work. This is annoying
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Free Trial
Received email stating I had a free trial of Premium however when I tried to select it I was asked to make full payment for a year
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Community Keeps Logging Me Out
for months I got the dog leg to log in when going into community from the rest of the app. That’s finally gone away, but now community just keeps dropping me out, period. It seems to happen when I try to go into notifications. Just gets stuck. I have to back out, find a post-any post- and scroll to the bottom to log in.…
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How do we get actual support?
I have been dealing with "tech support" for about five weeks and there has been zero assistance. Is there somewhere we can complain about this?? It seems to me that the alleged support is really a firewall between customers and actual help...
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Tracker connection
Hello!! I recently started back up on myfitnesspal and for the life of me, I cannot connect my fitbit! It keeps saying I cannot have more than 1 per acct. There is no devices list. Help!
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Macro settings not saving
I have used MFP for sometime and have had no issues in changing my Calories and the macro split myself. This last week the changes are not saving on my mobile app and with the web version it is reverting back to the default MFP calories and macro split. Help please!
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How can I print my grocery list?
I am a premium plan. I cannot figure out how to print the grocery list for my meal plan. I have tried the website and the app. Thanks
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Edit quick add name
is it possible to edit the name of a quick add? Now it just shows the calories. A lot of the times when I scan a product the values are off, so I just want to add the calories quick but want to remember what I ate for late on.
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Fitness Tracker
Why can't I connect my fitness tracker to myfitnesspal? I go into the tab to connect tracker, touch fitbit, hit connect, get a menu to pick what I want, get a tiny screen I can hardly read, hit fitbit, goes back to menu to pick what I want and the same screens keep coming up over and over. I just purchased a fitbit charge…
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New issue with weekly average screen
So I've put in a ticket because of my weekly average screen days not matching the date range I've selected (which others have posted about as well), but now it is one step further. If I select a particular day for my week to start and go back to the overview, the bar graphs show that day as the start of the week, except…
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My Streak was lost
are you able to see my streak? I lost it.
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Cancel my account
I am trying to cancel an account I got charged for that I don't even have. When I sign in it says I am a new member and NOT premium. Yet you just charged me for a membership. I can't cancel because you can't cancel something that isn't there.
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Recent food not recent!
when adding food to my app I can sort by recent and frequent usage but I’ve noticed that both list are incorrect. Both contain items I’ve not even had. You also can’t delete them from the list dispite it having the option to. Not good for $80 ! I’ve tried fixing the list online but that doesn’t translate to the app.
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Posting on someone's "wall"?
Someone I don't know just "posted on my wall." What does this mean for this platform? Who can see it, for example?
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Daily goals change to what MFP thinks is correct
My custom goals (calories, carbs, fats, protein, and iron) get reset from what works for me to what MFP thinks they should be. This has been happening for 4 days. I am using MFP via a desktop computer, not a smartphone.
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Do you still have the spoiler function?
And, if yes, how do I find and use it?
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Create a recipe
I was trying to create a recipe today. I used a whole block of tofu. When I saw the options they were 3 oz and other smaller amounts. Shouldn't I state the entire amount I used in the recipe?
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I changed phones and my previous meals are not showing up
Changed to new phone and my prvious diary entries are not showing up
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Macros constantly reset even immediately after saving?
MFP Premium user, setting custom macros (by gram) doesn't seem to save. I've reset them 4-5 times this morning and frankly I'm starting to look to other nutrition trackers as this is just idiotic. The entire reason I chose MFP Premium was the ability to set custom macros, and having to reset them to my chosen goals every 5…
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Samsung
Does MFP not work with Samsung health or Samsung Watches?
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iOS app - change time of meal item on diary screen doesn't work first time
I eat the same breakfast most days so I swipe right and select to copy from yesterday. The time also copies over so I often need to adjust it by tapping and setting a new time. When I do this and tap the tick icon to save, the time does not update. I always have to do this twice to get the adjusted time to stick.
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Food & Exercise Notes are NO longer visible or editable AFTER latest software update.
Food & Exercise Notes are NO longer visible AFTER latest software update, can only see in Full Report mode. They CANNOT be edited - you lose your Notes if you try and edit as the system overwrites and does NOT allow addition to your saved NOTES. You have introduced a MAJOR flaw in this new update even though you have…
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How to link to Glorfit device
I have a viovy smart watch, it's app is called gloryfit. Is there a way to link my smart watch to my fitness pal profile for the step count and stuff?
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Food scale
is there a food scale and app that syncs with my fitness pal tracker?
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Goals not saving, resetting
My goals changed in the app so I went to reset them back, when I did they initially saved, however, when I went in to assist my sodium max etc it reset the calorie settings and meal settings. It won't save them both. It used to have both saved.
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Ive tried to update calories and macros on the app
And every time I saved it, it will just rest to what it used to be. Ive tried from the website too. Please help!!!
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Upgrading to Premium+
I am thinking about upgrading to Premium+. I paid for Premium for the full year in February. Will I have to pay full price for Premium+? Thanks
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Editing a meal not working
Hi, is the feature to add foods to a created meal not working? I have tried editing meals for almost a week, and nothing I save gets added. I still have the + button to add a food to a meal, but after I find a food and try to add, it doesn't show up in the meal. I appreciate any assistance. Thanks.
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Macros % split keeps altering itself?
Hi all, Anyone having issues where their macro % split goal keeps altering itself? I’ve been set a fixed calorie goal and a % split across my macros which is consistent day by day (2198 calories, 55% carbs, 25% protein and 20% fats) however looking through my days the goal keep changing on its own from the above to 45%…