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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Known Issues
Hi all, Here is a list of our known issues: * Current MyFitnessPal Status * iOS App * Android App * Website * Integration Partners - (Like Fitbit, Apple Health, Google Health, etc.) * Announcements from our Tech Team * General Troubleshooting Community Forums and Groups: (these are documented bugs that have been submitted…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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Step sync from Apple health reliable?
I see a lot of discrepancies between what the app is saying and Apple health is saying about my daily step count. Today the app downgraded several days where I got my 10k and is saying I didn’t. That’s so demotivating. Apple health still says I did. Does anyone know why the app and Apple health aren’t perfectly in sync for…
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Family sharing
Can apple family sharing be used with the app?
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Calories not syncing: MFP to Samsung Health
I have un-installed/reinstalled, synced and resync'd, but calories logged in MFP are no longer showing up in Samsung Health. It was working fine until just a couple days ago. Any advice?
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MyFitnessPal to Samsung Health Calories and Nutrients Don't Match after Syncing
I use my fitness pal (MFP) to log my daily food intake and Samsung Health (SH) for fitness tracking (I don't enter any food manually into SH). I have sync enabled, which seems to have resulted in a successful handshake between the apps except that the food data is inaccurate once it hits the SH app. Calories, fat, protein…
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Help with steps
Hello, in the past few days MFP has started duplicating my steps from the previous day and there doesn't seem to be anything I can do about it.
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What's going on with the nutrients detailed breakdown page?
The daily nutrients summary differs wildly from the detailed nutrients page. Also, what's going on with the negative totals? Thanks for any help. This is completely unusable! It's happening on other nutrients as well, not just this example of saturated fats.
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Carbohydrate Values Are Displaying Incorrectly
I’ve noticed over the last week or two, the carb values of my foods are being displayed incorrectly (always lower grams than it actually is). However, if I try to edit the food, it shows the correct values. When I go into my day view of my total nutrients, the carbohydrate total will be correct, even though the wrong carb…
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My fitness pal calories burned are 3x that of my garmkn
Hi all My Garmin is synced to myfitnesspal Garmin says with my activity today I've burned circa 452 calories.. Myfitnesspal synced has the correct steps but it's showing 1200 calories burned. Anyone any idea on why that might be the case?
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Steps not syncing from Fitbit
Hello, Today my steps are not syncing from my Fitbit . I disconnected and reconnected all looks good. Is this a known issue?
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Can someone help why my app isn't counting my steps?
Hi I have my fitbit connected with my fitness app and everything but it's still not counting my steps.. it was previously.. justvall of a sudden stopped.. im not sure how to fix the issue.. thank you.
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Barcode scanner doesn’t register most foods
I have been a member for years and have only had an occasional item not be in the system. I took a little break from using the app but am back and the barcode scanner is not reading most products, saying invalid bar code. Even on simple lean cuisine items that have scanned in the past. Anyone else? Solution?
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Restaurant Feature
Hello, where/how do I find search specifically for a restaurant when logging food?
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How to link to Glorfit device
I have a viovy smart watch, it's app is called gloryfit. Is there a way to link my smart watch to my fitness pal profile for the step count and stuff?
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Only the first page of my food list shows
Oh boy, another problem! I'm looking for a food I ate recently. I know it's in the 4 pages of my foods lists, but I can't go beyond page 1. Clicking the 2, 3, and 4 links don't change it. Clicking the next arrow doesn't change it. Reloading the page doesn't fix it. Somebody's had this problem before and it got fixed, so…
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Daily steps?
Seems this app don't consider daily steps in formula. Trying to narrow down.
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can not edit goals
changing does nothing. it gives the message "We've updated your food goals...." but when it goes back yo goals page and the diary page, nothing is changed
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Weight not being synced to Garmin
I have this issue for a few years now and it's bothering me and getting aggravating. I have a Renpho scale which syncs the weight to MFP and from MFP it should be synced to Garmin. I have disconnected and reconnected both several times but data from Garmin (like steps and activities) is getting through to MFP but my weight…
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Nutrition incorrect
Is anyone having trouble with nutrition numbers? When I click on the ham I ate it says it has 0 carbs and 18g protein. But if f I go to the nutrition and click on carbohydrates, it shows the ham as having 18 grams. It has t had carbs in the past. So my numbers are off... Thank you.
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Fitbit Measurements Duplicated under Check In?
Hello, come back to the site after a few months away, went to check when the last time anything was synced up for me, and I have duplicate entries for Fitbit steps, Body Fat and Tracked Sleep minutes. I don't think I'm explaining this well enough but it's the list found under…
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Bookmarks - unable to delete says “permission problem”
Anyone else having problems deleting old bookmarks? When I untick and delete / I get a pop up that I don’t have permission for that. So I can’t delete any old bookmarks.
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Searching for Recipes
1. Is there a way to search for recipes? Simply browsing through Discovery is cumbersome and annoying. 2. 2. Once I locate a recipe, is there a way to add to My Diary for a future date-then have that entry actually link to the recipe? I plan meals ahead of time, but often have trouble locating the recipe on tge day I…
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Where do I go to track my food online.
Where do I go to track my food online.
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Why does my web version not update with exercise from Apple Health?
Neither my exercise diary nor my daily calorie amounts are including "current" exercise. If I look at the MFP app on my iPhone, it correctly displays my exercise and calories, but the web version does not.
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Can’t edit food
Website says sorry it can’t process and to try again later. So frustrating people enter foods into the database and they’re incomplete or just wrong. Knowing fiber content matters to me so finding I’m under my fiber allowance when I know I have eaten enough is frustrating to find most of my food hasn’t captured more than…
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Is your Peloton exercise data disappearing?
I have my Peloton app connected to MFP through Health Connect by Android. My exercise shows up in MFP from the Peloton app, but then disappears the next day. I have tried using the "Complete Diary" function to see if that helps, but that was unsuccessful. Any tips or tricks? Can MFP fix this glitch?
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Issues using the widget (apple phone)
Anyone else have issues with using the widget with an Iphone? When I try to access the app through the widget it freezes the program at least once a day. I can close it out and then get back in to log but its annoying and anything that makes it harder to log makes it more likely that I miss logging a meal. I like seeing…
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Are the servers going bonkers? Diary errors:
Pretty much seems like diary is error'ing or timing out when trying to input items. Anyone else?
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Diary Summary: show consumed vs remaining?
Hi, I am a premium user. In the tutorial you show a widget that displays Fat, Carb, Protein, and total calories consumed. But in the setting you can only set options with nutrients remaining. Am I missing a way to just show consumed?
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"disconnect from Google health" preventing connection to google fit
The Google fit integration was not updating my steps. So i tried to disconnect and reconnect the integration. But now im locked out... "Discount from Google health to prevent duplicate data" It is not clear how to do this and there is literally no "disconnect" button for Android/google health (while the other integrations…
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How to add Incline to Treadmill activity on a Google Pixel Watch 3
As soon as I hop on the treadmill, I open MyFitnessPal on my Google Watch 3 and select Treadmill. As expected, it tracks my treadmill session as it should; however, because I use an incline, the calories burned after the session are way lower than what is displayed on the treadmill (after entering my weight, etc, into the…