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Please flag the spam !
The new forums have features to limit spam, like rate of posting restrictions. However to keep the boards easy to access there are no restrictions on signing up and posting, so we still get spam here. We can now flag the posts and have them disappear if 5 people mark them as spam, so as well as shouting at the screen when…
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Search for Help Desk articles in the forums with Federated Search!
Hi all! I wanted to take a moment to announce a new feature we’ve enabled in our forums and dive in to how it is used. Federated Search is a useful function that combines the existing search tools you already use in the forums with our database of Help Desk FAQs on the MyFitnessPal platform. What does this mean? Basically-…
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Welcome to the MyFitnessPal Tech Support Questions Category!
Welcome to our community! This forum category, MyFitnessPal Tech Support Questions, is the place for you to ask technical questions about how to use the app or website to be answered by other members. This is not a monitored tech support channel. For troubleshooting, please reach out to our Customer Happiness team at…
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Is there a food scale that will pair to my fitness pal?
Adding the nutrition to the app while doing meal prep would be nice and save time.
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Is it possible to change my water goal?
??
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Discrepency in steps
The # of steps shown is way off compared to what my AppleWatch and Health app say. This has been happening for a very long time. For example, MFP shows in my app (both on daily log & dashboard) that my steps are about 4,200 steps. My health app AND Apple Watch say 10,000+. Thoughts to fix? I have tried everything I can…
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I would like to share my progress with my trainer without printing everything out. How do I do that?
I would like to share my progress with my trainer without printing everything out. How do I do that?
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Copy Previous Day's meals has disappeared from the Android app
I am a long-time user and I have used the functionality to copy all or some meals with a simple click from the previous day to the current day ever since it first appeared, but now it is gone. Can anyone elaborate on this? Thanks.
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Support
Does anyone know why the data from Myfitnesspal app isn't transferring over to Fitbit app?
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My scanner won’t work it keeps taking me to premium
My name is Debbie
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Missing select and copy to date
How can I access the feature that allows us to scroll down and select all the items we want to copy to another date ? Doing it meal by meal is tedious and sometimes I only want to copy over part of a meal not all.
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Health app not syncing
My apple health app all of a sudden isn’t syncing. It’s not showing as connected even though I’ve went through the setting multiple times and allowed everything. Anyone else having issues?
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Alternatives to Ticket Factory
Is Ticker Factory just a generic script that people use for visual tracking here on MFP? Is it simply a function of these forums that allows them to display. Or, is MFP locked down and only Ticker Factory can be used for these little script displays?
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Freezing App
For weeks now, every single time I open the app, it freezes. I have to completely close it out and then reopen it to enter anything. Does anybody know what’s going on?
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Hello. My name is Carrie.
I'm new to the app and loving it so far. My daughter and I doing the free trial for now. Is there a way to share a meal that i made in my app with my daughter?
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The weight report grap
Can anyone explain the weight report graph to me? I haven't got anywhere near 16st6 and yet that's what's shown on the graph?
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Changing from monthly to yearly subscription
Does anyone know how I can do this? Now that I’ve tried the app, I’m willing to commit
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User search function is gone
Why can we no longer look for users? This function is not there any more.
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Da Fit App not recognised
Ive just bought a new watch P58 that uses the Da Fit app. I cant get it to link with MFP for workouts and steps. The only place i can link steps is from my phone which is inaccurate as i dont carry it all the time. Ive had to choose the ‘dont link steps’ option as it doesnt see the watch or the app i use. I have to enter…
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Not getting changes entered on website or tablet on new phone android app
Change from a pixel 4a to a pixel 7 pro. When I add any food on phone it shows up on the web and android tablet, but anything added on website or tablet does not show up on the phone. Tried uninstalling app and reseting phone multiple times but issue is still the same. Have been using the browser on the phone, because app…
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Progress data gone⁉️
I had years worth of data...I log in today and it is all gone! What happened. How do I get it back?
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Portion sizing
How to I convert all to grams? Currently, see pic, one ingredient is measured in cups, one in grams and one in ounces. Would like to convert all to grams so I can cook a batch and portion out evenly when weighing out a meal. Thanks! https://photos.app.goo.gl/jrjuUiFg6uBetaVm7
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Message boards question
I have searched and searched and no answer. I have some groups/discussions bookmarked and have a shortcut on my desktop. When I go to read the messages, I am not brought to the first unread message in that discussion. So, I have to go forward a few pages and try to figure out where I left off. How can I easily get to the…
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How do you edit and save My Meals?
Hi, I’ve been enjoying the app. However, before my official subscription begins and I pay the $80, I wanted to bring to your attention a glitch that’s been causing a lot of frustration. In the meals feature, when I go into edit in order to add or remove an ingredient, it will not allow me to save. I tap save repeatedly and…
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Calcium in grams
I need to keep track of my calcium amount due to osteoporosis. MFP only keeps track in %, not grams. Is there a way to convert?
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Discover Recipes
Are the recipes from "discover recipes" in the app available in the online, PC version of MFP? I can't find them!
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Progresz
Hi, has anyone had their progress entries disappear?
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Syncing MFP with Garmin Venu watch
Hello I am having trouble getting the two applications sync.
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Reinstall info
can i re-install this info to my phone app? i have a subscription that expires in2025? [edited by mfp staff]
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Password works on web version but not app
Hi my email and password work correctly on the MyFitnessPal website but don’t work (password not recognised) on app? Any help greatly appreciated. Thanks Dougie
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Smart Watch Sync Options?
Hello, do anyone know of a way to sync my TicWatch Pro 5 smartwatch's TicHealth to MFP?
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FitBit Sync
Fitbit will not sync to MyFitnessPal. Message saying Fitbit is linked to another MyFitnessPal account. How can I delete my old account?
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updating questions
I would like to update the questions that it first asks when you sign into the app. I downloaded this app months ago and recently redownloaded it again. I have changed my lifestyle and would like to answer the questions accordingly. When I signed back into the app it sent me straight to my old dashboard. I was able to…