Is anyone else having trouble with the app working on their Android phone?

sharonhavranek

I have been using the app for month and have lost 50 lbs to day. The app no longer works with my phone and I don't know why. I tried uninstalling it, reinstalling, etc.

sharonhavranek

Ooops. That was "for months". (9+)

AnnPT77

I'm not trying to be mean or dismissive when I post this, because it's a very serious problem - as a fellow user, I get it.

I'm posting just to answer the question in your subject line, to provide a data point.

The MFP app seems to be running correctly right now on my Samsung Galaxy S23 FE phone, which is running Android 14; and on my Galaxy Tab A7 Lite tablet, which is also Android 14. Perhaps people with other hardware or software levels are experiencing what you are, but it's not universal, FWIW.

dkdegarmo

Mine is doing the same thing. I can barely begin to type what my food is and it locks up. Just started yesterday... Samsung S22 Ultra here.

waynecannon

I'm another disappointed MFP Android user on a Pixel 3XL running Android 12. I have uninstalled and re-installed several times hoping to get a fixed version, but with no improvement.

When first installed, the food diary is accessible, but MFP does not respond when I select a meal to which I want to add data. After that initial session, MFP will do absolutely nothing except paint a full-screen blue with the MFP logo. Nothing, nada, nil, zilch. It won't even respond to exit the app, except via the operating system kiling the app.

I am diabetic, and MFP is wonderful. I can look up the carbs for a proposed meal to calculate my insulin before I eat. The MFP Web page is so very tiny that it is almost impossible to use on a phone; so I have to find a desktop computer, which is usually too late for any real benefit. I would love to find an installable copy of the old version that works on Android.

waynecannon

… and absolutely no response from the MFP team when reporting the problem. Crickets!