The "Bit" is fine. It's the website, Dashboard and customer service that is nonexsistant. A growing number of people are becoming rabid over the utter lack of Customer care and support by Fitbit!
I just started using mine today and I have run into a problem. Mine doesn't seem to sync my walking exercise with myfitnesspal. I have it on the charging station right now and still nothing. Do you have to have over the 10,000 steps for it to report anything? Any info would be very helpful. Thanks!
Fitbit quickly replaced 2 of mine. Customer service was great to me...
The "Bit" is fine. It's the website, Dashboard and customer service that is nonexsistant. A growing number of people are becoming rabid over the utter lack of Customer care and support by Fitbit! I don't know why so many people complain about their C/S department. I contacted (via email) their customer service department & within a few days, I had a very helpful response. The guy even apologized for not getting back to me in 24 hours like the website says they will. I LOVE the dashboard section of their website as well. I love mine & actually get mad at myself when I forget to clip it to the center of my bra in the morning to record how many steps I take each day. The fact that you can synch it with MFP is also great.
I own one and the scale (yes I went all out on it lol) Is it easy to use? Yes. Very. I leave the charging station plugged into my computer and everytime I walk past it, it automatically synchs everything that I've done. Even the setup was a lot easier than I thought it would be. You go to the website, download a program and it runs in the background of the computer all the time to synch with the device. Do you find it useful? I do. I had always played with the idea of getting a pedometer to find out what I was already doing to try to... you know... do it better. This takes all the hassle out of tracking what I do during the day or guestimating how active I've been. Do you feel like it encourages you? Yes -_- I have a friend who also has one who doesn't work a desk job like me, so seeing how many steps he does on a daily basis makes me want to do more. It also sets up daily goals for you (which you can alter to be higher or lower depending on your activity level) and I find myself usually right below them and at the end of the day working towards meeting them. Like the other night for example, I was at 9400 steps. My goal is 10,000. I went for an extra walk to meet my goal. Had I not had the fitbit tracking me I probably wouldn't have worried about it. I guess it really depends on how goal-oriented you are =/ Personally though, I really like it. It also pairs really well with myfitnesspal so that anything you track here gets reflected there so you don't need to track foods twice either.