Polar FT4 Help please

argonex
argonex Posts: 19
in Fitness and Exercise
I have had one of these since august and it has been working ok but today its not, the watch seem to pick up a heartrate. I bought a new battery and chaged it but still nothing. Anyone have any suggestions on other stuff i could try or do I just contact the service centre in warwick
Thanks

Replies

  • Ke22yB
    Ke22yB Posts: 969 Member
    Do you wash the strap every 4 or 5 times you use it and ( dont feel insulted) did you put the new battery in right side up
  • mariposa224
    mariposa224 Posts: 1,241 Member
    Another thing to try in addition to those listed above, is cleaning the connections on the sensor & the strap with rubbing alcohol.
  • argonex
    argonex Posts: 19
    I never put it in the washing machine but wash in warn soapy water and rinse and yes the battery is in the right way round (no offense taken)
  • gabby365
    gabby365 Posts: 29 Member
    Are you wetting your chest strap (at the gray pads) before you put it on? You HAVE to do this for it to work. Run it under the faucet and make sure it is nice and wet.

    The chest unit AND the watch both have batteries.... your other one may be dead.
  • selenametts
    selenametts Posts: 42 Member
    Mine did that once but it was because there was a small drop of water inside the "snap" connectors from when I had wet the strap. Once I made sure it was dry it worked fine.
  • argonex
    argonex Posts: 19
    Ive tried wetting the strap, I'm assuming that the watch is ok cos it has a display and will search for HR but just keeps coming up 00
  • argonex
    argonex Posts: 19
    nope connectors are bone dry.. still nothing :-(
  • dantrick
    dantrick Posts: 369 Member
    mine started messing up after owning it for 6 months, so I went to go buy a new one from big 5. the guy there told me to just bring in the broken one and he would replace it. I didn't even have my receipt. so I took in my old FT4 paid 20 bucks and upgraded to a new FT7.
  • TiffanyDeaneeM89
    TiffanyDeaneeM89 Posts: 10 Member
    Ive tried wetting the strap, I'm assuming that the watch is ok cos it has a display and will search for HR but just keeps coming up 00

    when my watch would not pick up my heart rate I realized that I had my strap on incorrectly. The hook is usually on the left side of my body, but that day it was on the right. I didn't think that it mattered but I guess it does. Once I put it back to the left it started working correctly again. hth
  • gerirojas
    gerirojas Posts: 101 Member
    I would just try washing the strap in the washing machine, mine starts working again everytime
  • argonex
    argonex Posts: 19
    ok thanks will bung it in the machine, and if that doesn't work maybe take it back!
  • Lib_B
    Lib_B Posts: 446 Member
    let us know how that turns out. i'm curious for future reference. i'm more inclined to take the advice from 2 or more people. :)
  • AubreySue81
    AubreySue81 Posts: 167 Member
    Also, maybe it is just time to tighten the strap? Mine has done this 2 or 3 times and I found that making sure the strap is tight enough usually solves the problem. Good luck! :happy:
  • Sabs_21
    Sabs_21 Posts: 65 Member
    Mine did the same thing and I've done all of the above and it still doesn't work. I've given up on it to be honest.
  • SoCalWoman
    SoCalWoman Posts: 2,384 Member
    The washing machine did the trick for me. That and tightening the strap... A lot! (To the point where its almost uncomfortable) I also tried hooking it on the other side (right)..it seems to work better on that side.

Categories