We are pleased to announce that on March 4, 2025, an updated Rich Text Editor will be introduced in the MyFitnessPal Community. To learn more about the upcoming changes, please click here. We look forward to sharing this new feature with you!

Any One Having Website Problems Today?

janisbirch
janisbirch Posts: 51 Member
edited February 6 in Health and Weight Loss
Hello All...... I've spent over an hour attempting to figure out why I keep being unable to input my breakfast food on the website. I continue to have a "LOADING" comment and then it keeps me waiting and waiting and waiting. I've been waiting over an hour so far with this 4-5th attempt.

I've gone and cleared all my cache files; I've logged out and then back in again; I've restarted my computer; and I just went manually into the Windows Temp files and deleted all of them. I'm at a loss of what to do.

I have also been having problems with my Android Mobile App.; for 2 weeks now I have error messages causing me to Force Close the App. I followed all the technical support's instructions, and I'm continuing to have the problem.

So far this morning I've been at these problems for over 2-1/2 hours, which by the way, has taken the time I spend exercising! So that really makes me mad! I'm frustrated beyond my normal limits. Anyone have any suggestions?

Replies

  • Just_Scott
    Just_Scott Posts: 1,766 Member
    Hit refresh button; best of luck.
  • buffywhitney
    buffywhitney Posts: 172 Member
    Empty your cache and restart Hope this helps :smile:
  • mrskellit
    mrskellit Posts: 12 Member
    I've been having problems as well (both on my work computer and the app on my iPhone). It's working now, but I can't see any of my pictures.
  • firefoxxie
    firefoxxie Posts: 381 Member
    Try out a different browser and re-download the app onto your phone
  • sabified
    sabified Posts: 1,035 Member
    You've already done everything I would have suggested :(

    Another suggestion I have though: Next time this happens just write what you had and your portions and go work out. This site is a tool to help us get healthy- doesn't work if you spend the time you should be doing healthy things on here.
    You can just log it in later.

    Good luck figuring it out!
  • janisbirch
    janisbirch Posts: 51 Member
    Thank you to everyone that has replied already. Unfortunately all the suggestions have been done already except for trying another browser. I'll try that one next __Thank you FireFox:)

    I do continue to write down what I've eaten in a journal; My Fitness Pal is definitely a tool, but I love the convenience of having it run all the totals for me, and the database is fabulous too; plus the community here is incredible!! Tobemotivated is correct in that I've let this application and website beat me this morning. Now it's time to get my exercises in.

    I did file a case with MFP, but they had posted the issue was resolved with my Mobile App when in actuality is wasn't at all. The problem has been going on for 2 weeks, and others are having the same issues.

    I hope some other computer guru will hit on the solution. Okay, my elliptical machine is calling me. Thanks everyone!
  • janisbirch
    janisbirch Posts: 51 Member
    Update: Switching from Chrome to the FireFox Browser did correct the problem with my laptop computer. Thanks everyone for your input! Janis
This discussion has been closed.

Categories