My profile doesn't show any weight loss!??

martboy21
martboy21 Posts: 5
edited October 2024 in Motivation and Support
Hello all newbie here :)

Sorry if this has been covered before but can't find any info
I started at 212lbs and am now down to 198 but I was editing my weight through editing my profile not my progress tab on my iPhone

At 205 lbs I realised what I was doing and started doing it the correct way, except now I have 0 lbs lost on my profile??

Can anyone help / advise

Many thanks

Great site btw

Replies

  • mistyb47711
    mistyb47711 Posts: 861 Member
    check in with starting weight then check in with your current weight.
  • jraps17
    jraps17 Posts: 179 Member
    Yep don't edit your profile, find the check in (record today's weight) incon/tab on your app. Set your profile weight back to your starting weight first and it should show your progress.
  • martboy21
    martboy21 Posts: 5
    Yep don't edit your profile, find the check in (record today's weight) incon/tab on your app. Set your profile weight back to your starting weight first and it should show your progress.

    Hi thanks for the replys

    Just gone to edit profile and put current weight back to 212.9

    Then went to progress and put 198.1

    Synced and still no change other than my progress graph has gone back up and down??

    Cheers
  • martboy21
    martboy21 Posts: 5
    Just went to record today's weight

    Changed to 212.9
    Then back to 198.1
    Then synced

    Still nothing :( ??
  • jraps17
    jraps17 Posts: 179 Member
    Just went to record today's weight

    Changed to 212.9
    Then back to 198.1
    Then synced

    Still nothing :( ??

    That is odd you might have to unistall and reinstall the app. Some phones have issues witht the app. Maybe this would be a question for the developers. Good luck though.
  • martboy21
    martboy21 Posts: 5
    Just went to record today's weight

    Changed to 212.9
    Then back to 198.1
    Then synced

    Still nothing :( ??

    That is odd you might have to unistall and reinstall the app. Some phones have issues witht the app. Maybe this would be a question for the developers. Good luck though.

    Hi just uninstalled, deleted, downloaded reinstalled and tried both options as above again, still nothing

    Where would I go to ask the developers? Many thanks for your help btw ;)
  • jraps17
    jraps17 Posts: 179 Member
    Just went to record today's weight

    Changed to 212.9
    Then back to 198.1
    Then synced

    Still nothing :( ??

    That is odd you might have to unistall and reinstall the app. Some phones have issues witht the app. Maybe this would be a question for the developers. Good luck though.

    Hi just uninstalled, deleted, downloaded reinstalled and tried both options as above again, still nothing

    Where would I go to ask the developers? Many thanks for your help btw ;)

    On the website when you log in all the way at the bottom of the page there is a contact link and then there is a sub category for technical support forum (i believe they read this) there are also a couple of emails listed... hopefully the'll be able to help.
  • martboy21
    martboy21 Posts: 5
    Just went to record today's weight

    Changed to 212.9
    Then back to 198.1
    Then synced

    Still nothing :( ??

    That is odd you might have to unistall and reinstall the app. Some phones have issues witht the app. Maybe this would be a question for the developers. Good luck though.

    Hi just uninstalled, deleted, downloaded reinstalled and tried both options as above again, still nothing

    Where would I go to ask the developers? Many thanks for your help btw ;)

    On the website when you log in all the way at the bottom of the page there is a contact link and then there is a sub category for technical support forum (i believe they read this) there are also a couple of emails listed... hopefully the'll be able to help.

    Hi managed to sort it

    Went to "check in" on the website
    Went to "edit previous entries"
    Changed starting weight
    Saved
    Went back to app
    Sync

    It now shows up :)
    Well chuffed

    14.8 lbs lost

    Many thanks for help and good luck with everything

    Cheers
  • Yvesstantin
    Yvesstantin Posts: 2 Member
    Sorry for reviving an old thread but have the same problem! Did the exact same thing, and it initially works, but after a few seconds it changes back to 0.00 kg lost. Help please
  • ohshelia
    ohshelia Posts: 1 Member
    go to settings- diet/fitness profile- starting weight- goal
    The same thing was happening to me. I started this program 8 years ago and stopped using it. I began to use it again after having a baby and my goals and starting weights have drastically changed since then. Hope I helped.
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