Issue syncing Jawbone UP24 steps with MFP?

StepUP247 · January 2015

Hi all,
Hope it's ok to post this here - tried to post in technical support but didn't have permission to post in that category...
Is anyone else is having issues recently with Jawbone steps not being updated in MFP (I'm using the UP24)? It seems to sync at some times but not others and ends up only "transferring" about half of my activity. I saw in some historical threads that there were sync issues last year (I'm new to both Jawbone and MFP) but has anybody had problems with this over the past couple of days and does anyone know if there's a fix?
Thanks in advance for any advice!

StepUP247 · January 2015

Hmmmm... literally straight after posting this all the activity synced

I guess there's just a really long lag some days!

SeeKayGetFit2015 · January 2015

Hmm... so far, I've not had issues with mine, I've only been synced for about a week however.

editorgrrl · January 2015

I've had UPs since May 2013. There can be up to a 20-minute delay with syncing. This time of year MFP's servers are overwhelmed with new users, so it might take a little longer.

MFP has a Jawbone UP Bracelet group: http://community.myfitnesspal.com/en/group/13420-jawbone-up-bracelet

jessicascutt · January 2015

Yeah, I am having bad issues. Wont even sync. Though the phone apps is counting my steps so I dont understand. My fitbit worked great.

Issue syncing Jawbone UP24 steps with MFP?

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