Hi - I tried to post in Technical help and it said I do not have permission....SPAM ALERT!

theresalfries
theresalfries Posts: 3
edited November 11 in Introduce Yourself
I am getting pop ups and diverted from myfitnesspal for said Java updates and other 'download now' urgent spam. It happens at work and at home so it's not me. Is this site putting this out there or is it an infection on the site? Please advise.

Replies

  • queenliz99
    queenliz99 Posts: 15,317 Member
    theresalfries wrote: »
    I am getting pop ups and diverted from myfitnesspal for said Java updates and other 'download now' urgent spam. It happens at work and at home so it's not me. Is this site putting this out there or is it an infection on the site? Please advise.

    +1
  • Hearts_2015
    Hearts_2015 Posts: 12,031 Member
    edited January 2015
    Sorry you're both dealing with this, check this out and hopefully you'll back to no issues shortly.

    See if this will help you both out: http://myfitnesspal.desk.com/ You can contact directly through this link and explain what's happening. They'll take a look and contact you back. :)

    It might help if you could share in the email to them your computer info or if you're using a phone app etc. , your OP, browser etc. Any details you think might be pertinent.

    Have a good day and take care :)
  • harryt678
    harryt678 Posts: 131 Member
    Can I ask if this is on the app or the website on a desktop computer?
  • ksisk21
    ksisk21 Posts: 3 Member
    yeah i was getting this earlier too, it was trying to redirect me to "SoftwareUpdaterlp" looked to be some adware. i have been running some scans on my computer to make sure i didn't get anything, so far i haven't seen anything on the scans.
    oh and harryt678, this was on my desktop not app.
  • theresalfries
    theresalfries Posts: 3
    on a desktop
  • theresalfries
    theresalfries Posts: 3
    Hearts_2015 wrote: »
    Sorry you're both dealing with this, check this out and hopefully you'll back to no issues shortly.

    See if this will help you both out: http://myfitnesspal.desk.com/ You can contact directly through this link and explain what's happening. They'll take a look and contact you back. :)

    It might help if you could share in the email to them your computer info or if you're using a phone app etc. , your OP, browser etc. Any details you think might be pertinent.

    Have a good day and take care :)

    Why can't I post on the Tech Forum? I've looked at the desk.com site, I didn't see anything like my issue.

    Windows 8, PC, Chrome.

    Thanks.

  • CyberTone
    CyberTone Posts: 7,337 Member
    edited February 2015
    theresalfries wrote: »
    Why can't I post on the Tech Forum?
    Olivia wrote: »
    Looking for tech support? Need help using MyFitnessPal? Please post your question in our Support Center. This section of the forums is archived tech support requests only.

    http://myfitnesspal.desk.com
    Reference: community.myfitnesspal.com/en/discussion/10033253/technical-support-need-help#latest
  • Hearts_2015
    Hearts_2015 Posts: 12,031 Member
    theresalfries wrote: »
    Hearts_2015 wrote: »
    Sorry you're both dealing with this, check this out and hopefully you'll back to no issues shortly.

    See if this will help you both out: http://myfitnesspal.desk.com/ You can contact directly through this link and explain what's happening. They'll take a look and contact you back. :)

    It might help if you could share in the email to them your computer info or if you're using a phone app etc. , your OP, browser etc. Any details you think might be pertinent.

    Have a good day and take care :)

    Why can't I post on the Tech Forum? I've looked at the desk.com site, I didn't see anything like my issue.

    Windows 8, PC, Chrome.

    Thanks.
    Hi, Sorry you're having so much trouble :) If you can't find the issue you're looking to resolve at the desk you can go ahead and explain your issue in an email to them. Just scroll down on that section on the link and fill in the info and you'll hear back from them.

    That should work for you :)
    Hearts <3

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