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Weight loss doesn't show on my profile in mobile app

monilove617
monilove617 Posts: 34 Member
in Introduce Yourself
I went on the web to update my starting weight which was correct. When I log into the app on my phone it says 0 lost on my profile. Help

Replies

  • Muppyooh
    Muppyooh Posts: 290 Member
    Mine says that too. Not sure how to fix.
  • derekhaines1981
    derekhaines1981 Posts: 7
    Same here
  • CyberTone
    CyberTone Posts: 7,337 Member
    I had an issue with the Android app not synchronizing with the Web version.
    I stumbled on this fix a couple of days ago and the two versions synched.
    On the Web version, navigate to APPS > Tickers > Update your weight data.
    Change starting weight to a different value, click Save Changes.
    Change starting weight again to the correct one, click Save Changes.
  • CEvatz
    CEvatz Posts: 2
    Thank you CyberTone!! I was able to fix mine
  • Muppyooh
    Muppyooh Posts: 290 Member
    Anyone know about an iPhone?
  • monilove617
    monilove617 Posts: 34 Member
    On the web shows the correct weight loss. I noticed that on my iPhone, the step monitoring is giving me the problem. If I use no step tracking then my correct weight loss appears. Pacer also shows the correct loss but if you default to fitbit then it doesn't show it correctly. It's frustrating. Not sure if this is a fitbit problem or MFP problem

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