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Help with fitbit surge synching

natalienstegall
natalienstegall Posts: 4 Member
edited November 2024 in Health and Weight Loss
I have a question about syncing exercises from my fitbit surge. They apparently dont sync on their own, and when I add them in manually it doubles my active minutes on the actual fitbit site and then seems to send it back to myfitness pal and gives me a greater calorie adjustment which makes my calorie adjustment very off. If I dont log it on myfitness pal I do not seem to be getting awarded my calories burned from the exercise so therefore don't see a great change in my calories left for the day, etc. Is there really no way to get around this?

Replies

  • samanat72
    samanat72 Posts: 1 Member
    I'm having the same issue. I've unsynced and resynced several times.
  • shadow2soul
    shadow2soul Posts: 7,692 Member
    Try removing MyFitnessPals access from the Fitbit site and disconnecting Fitbit from MFP. Just disconnecting on the MFP side doesn't remove MFP's access on the Fitbit side. Weird I know.

    Other than that, you should just get a larger adjustment from Fitbit when you workout. The actual exercise logs don't transfer over, just the total calorie burn for the day does.
  • Sherri71
    Sherri71 Posts: 208 Member
    It is syncing on my end. Make sure you download the latest iOS if you have Apple. What kind of phone are you using?
This discussion has been closed.

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