Help with fitbit surge synching

natalienstegall
natalienstegall Posts: 4 Member
edited November 2024 in Health and Weight Loss
I have a question about syncing exercises from my fitbit surge. They apparently dont sync on their own, and when I add them in manually it doubles my active minutes on the actual fitbit site and then seems to send it back to myfitness pal and gives me a greater calorie adjustment which makes my calorie adjustment very off. If I dont log it on myfitness pal I do not seem to be getting awarded my calories burned from the exercise so therefore don't see a great change in my calories left for the day, etc. Is there really no way to get around this?

Replies

  • samanat72
    samanat72 Posts: 1 Member
    I'm having the same issue. I've unsynced and resynced several times.
  • shadow2soul
    shadow2soul Posts: 7,692 Member
    Try removing MyFitnessPals access from the Fitbit site and disconnecting Fitbit from MFP. Just disconnecting on the MFP side doesn't remove MFP's access on the Fitbit side. Weird I know.

    Other than that, you should just get a larger adjustment from Fitbit when you workout. The actual exercise logs don't transfer over, just the total calorie burn for the day does.
  • Sherri71
    Sherri71 Posts: 208 Member
    It is syncing on my end. Make sure you download the latest iOS if you have Apple. What kind of phone are you using?
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