Anyone else having trouble with the food search engine?

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Replies

  • ddshafer1969
    ddshafer1969 Posts: 1
    Likewise....frustrating. I hope they fix the problem soon.
  • MarilynJ6354
    MarilynJ6354 Posts: 4 Member
    I thought I was going crazy also! Well...maybe I am but you know...LOL :p
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
    OMG... there is 100+ new threads started for this issue... pretty insane.. I guess a million people trying to log food crashed the database...

    go here and you can see where others have logged the problem:

    http://myfitnesspal.desk.com
  • dutchi2010
    dutchi2010 Posts: 47 Member
    Happy to know its not just me
  • MarilynJ6354
    MarilynJ6354 Posts: 4 Member
    Feb 18, 2015 12:05PM PST

    Hello,

    Thank you for taking the time to contact us. Our sincere apologies for the current inability to complete a search in the MyFitnessPal database. We are aware this issue is affecting our members and are actively investigating to find the cause of this issue. We will have a fix implemented as soon as possible.

    We currently have a featured post in our technical forums, and recommend that you check back to it for the current status and if/when a fix will be in place. You can see this post here:
    https://myfitnesspal.desk.com/customer/portal/articles/1885696-database-search-is-down-2-18-15

    Again, our apologies, and we hope to get everything back up and running soon. We wish you the best of luck in meeting and maintaining all your fitness goals!

    Best,
    Raymon
    MyFitnessPalStaff
  • rayzerwolf
    rayzerwolf Posts: 203 Member
    yeah :(
  • tmove2015
    tmove2015 Posts: 153 Member
    yep me too
  • ponderando
    ponderando Posts: 2
    Same here. My food journal is on a post-it note today. Hopefully they get it back up soon.
  • tekkiechikk
    tekkiechikk Posts: 375 Member
    Yes, MFP is aware of it.. they've posted a couple things on the help desk page. You can add quick calories, that's what I did with lunch.
  • mikev66
    mikev66 Posts: 1
    Hmm,

    Is this what we can expect with Under Armor running the site?
  • deadfoxtrip
    deadfoxtrip Posts: 1
    Yes I am... It worked for breakfast but not for lunch.

  • xotaaay
    xotaaay Posts: 30
    Same. But I just scanned the barcode on my food & it worked for me. That'll do for now. Hopefully the problem is fixed soon.
  • RoxieDawn
    RoxieDawn Posts: 15,488 Member
    Feb 18, 2015 12:05PM PST

    Hello,

    Thank you for taking the time to contact us. Our sincere apologies for the current inability to complete a search in the MyFitnessPal database. We are aware this issue is affecting our members and are actively investigating to find the cause of this issue. We will have a fix implemented as soon as possible.

    We currently have a featured post in our technical forums, and recommend that you check back to it for the current status and if/when a fix will be in place. You can see this post here:
    https://myfitnesspal.desk.com/customer/portal/articles/1885696-database-search-is-down-2-18-15

    Again, our apologies, and we hope to get everything back up and running soon. We wish you the best of luck in meeting and maintaining all your fitness goals!

    Best,
    Raymon
    MyFitnessPalStaff
  • OliveOil_121214
    OliveOil_121214 Posts: 1 Member
    Only works with recent... Same here
  • mandystalvey
    mandystalvey Posts: 2
    Same here. I was able to create food. But one that is missing is eggs. I had to go to one of my recipes to add it as quick calories.
  • luckhardtmd
    luckhardtmd Posts: 10
    Yes! I ended up just adding quick calories!
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