Sick to death of doing update then Fitbit not syc

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firmager02
firmager02 Posts: 7 Member
in Introduce Yourself
just done your latest update yesterday Feb 24 and now my fitbit is not updating my steps in myfitnesspal. This happened last time you did an upgrade. I use this app with my fitbit EVERYDAY. I rely on this to work. PLEASE FIX AGAIN. PLEASE HELP!!!

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  • firmager02
    firmager02 Posts: 7 Member
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    I am sorry I should have put this under technical help but I can't redirect it. Can someone please advise.
  • ahokay89
    ahokay89 Posts: 353
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    Ditto
  • firmager02
    firmager02 Posts: 7 Member
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    Thanks for the reply. I thought I was the only one
  • ahokay89
    ahokay89 Posts: 353
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    Nope! There are a few of us who posted on their FB. I emailed them last night and went back and fourth about it. It seemed to work earlier but the past few hours it's way off. I have tried everything...

    I emailed them once I noticed they changed my case to resolved and told them I am still having issues..no reply yet
  • ccburn5
    ccburn5 Posts: 473 Member
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    Thanks for posting. I just realized mine is not synced as well...
  • firmager02
    firmager02 Posts: 7 Member
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    I don't have permission to go through the technical support. Can someone post something. I don't know why?
  • mlupetini
    mlupetini Posts: 1 Member
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    Having the same issue. Tried everything to get sync work and can't.
  • annaasare
    annaasare Posts: 3 Member
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    Me too I just want some answers! All this hard work is not reflecting!

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