Tracking food with scanner

tobybears8
tobybears8 Posts: 87 Member
edited November 15 in Food and Nutrition
I used to be able to use my cell phone to add food but I can't any more. How do I get the bar code back on my phone?

Replies

  • ChaiTea2015
    ChaiTea2015 Posts: 15
    Did you try turning your phone completely off, waiting a bit, then turning it back on again? Also make sure your app is up to date. There was a time my scanner quit working on me for no reason but it came back to life after some tinkering.
  • tobybears8
    tobybears8 Posts: 87 Member
    Do I have to download something else or just the app?
  • ac7360
    ac7360 Posts: 6 Member
    The Barcode scanner is a feature within the app so you don't have to download anything else.
  • tobybears8
    tobybears8 Posts: 87 Member
    Well I don't have it.
  • beemerphile1
    beemerphile1 Posts: 1,710 Member
    The app has to be allowed access to the camera.
  • tobybears8
    tobybears8 Posts: 87 Member
    My camera is there what do I have to do to get it access? I mean it worked a couple months ago why would it stop now? This one of the main reasons I liked MFP's app because it is easy and can scan.
  • ac7360
    ac7360 Posts: 6 Member
    You might need to add camera permissions. Or contact tech support. You could also try reinstalling the app to see if that resolves the issue.
This discussion has been closed.

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