Fitbit not syncing with MFP?

MaggotPig · May 2015

Wasn't sure where to post this...

Has anyone else had any issues with their fitbit syncing with MFP? I've not changed any settings or anything, but previously it would give me a calorie burn for my steps, but the last few days - nothing - although it is showing the same step count as my fitbit.

Any ideas?!

editorgrrl · May 2015

FYI, MFP has a Fitbit Users group: http://community.myfitnesspal.com/en/group/1290-fitbit-users

MFP has been having step problems since May 5: https://myfitnesspal.desk.com/customer/portal/articles/1970451--members-may-experience-some-steps-issues-5-5-5-8-

happymommy321 · May 2015

Yes! Have you found a solution?

MaggotPig · May 2015

No!

editorgrrl · May 2015

Another update: https://myfitnesspal.desk.com/customer/portal/articles/1984935--trouble-with-step-tracking-functionality-

May 18, 2015 6:44pm PST
Hello Everyone,

Starting this evening our Step Database had a bit of trouble, causing steps not to sync and some general sluggishness with our website. Our team has been able to implement a fix to get things functioning again, but, due to the nature of the issue, we still may see this continue to pop up while we work on stabilizing things. Our team is avidly investigating to get both back in line with where they should be.

We will continue to update this post as more information becomes available, so please continue to check back.

Best,
MyFitnessPal Staff

annwyatt69 · May 2015

Today MFP is not syncing the Fitbit Charge at all. One day it works, next day NOT. I know you guys work hard to keep things up and running, but it sure is nice when they work in conjunction with each other.

Fitbit not syncing with MFP?

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