Fitbit flex HELP!!

kmiller_0710
kmiller_0710 Posts: 8 Member
edited November 19 in Fitness and Exercise
Ok so first thing, I bought a Fitbit flex off of a lady and I got home and set my account up and it connected to the flex. But before I even wore it, it said I walked 700 feet or something like that and it shows the exact same calorie burn for the last year? So my question is how do I clear it all out and start over? I'm so confused:/ it shows my info on MFP on my Fitbit but why would it show steps of i didn't wear it. So frustrating!!

Replies

  • kmiller_0710
    kmiller_0710 Posts: 8 Member
    5ftsne0hk4ne.jpg

    It shows these??
  • earlnabby
    earlnabby Posts: 8,171 Member
    Contact Fitbit customer service and they can guide you through what you need to do. I have found them extremely helpful.
  • joseccastaneda
    joseccastaneda Posts: 267 Member
    Have you tried restarting it? http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker
  • Fesanso
    Fesanso Posts: 22 Member
    Don't have the flex myself, but you may need to create a new profile to do it unfortunately. Though why it didn't do that for you when you created your new account, I don't know. See HERE for the help on the Fitbit site.
  • NancyN795
    NancyN795 Posts: 1,134 Member
    edited May 2015
    I don't remember whether my Fitbit showed my BMR for the days before I got it, but that looks like what you're seeing.

    Your Fitbit is attempting to estimate your TDEE. So, it takes your BMR (based on the data you input - age, sex, weight, height) and then adds extra calories for the steps it sees. Heavier steps will count for more calories than lighter steps - it isn't a simple pedometer.

    The steps and distance you saw today when you activated it was what the device has seen since midnight. Generally, you shouldn't worry about what you see from it the first day you wear it. It's a partial day with random data from earlier in the day. Tomorrow you can start believing it.

    I would recommend that you join the MFP Fitbit User's Group and read the FAQ that is found in the stickies there. Here's a link:

    http://community.myfitnesspal.com/en/discussion/10098937/faq-syncing-logging-food-exercise-calorie-adjustments-activity-levels-accuracy/p1

    It's long, but it has lots of good information, including answers to question you don't even know you have.

    Edit: Okay, I was able to go back and review my Fitbit log from before I got it. Yes, it shows my BMR as "Calories Burned" for the days before I got it.
  • HotKanye
    HotKanye Posts: 103 Member
    ^Yup, that. It's showing what you burn if you do nothing all day.
  • kmiller_0710
    kmiller_0710 Posts: 8 Member
    Thanks guys. I went and bought a brand new one and made a whole new email account and username. It still showed I burned 1356 at 900 steps when I didn't even have it on except for few minutes other then driving. I'm going to start fresh tomorrow and continue research. I think once I get use to it I'll be good. ( I hope)
  • editorgrrl
    editorgrrl Posts: 7,060 Member
    kmiller_0710 wrote: »
    Thanks guys. I went and bought a brand new one and made a whole new email account and username. It still showed I burned 1356 at 900 steps when I didn't even have it on except for few minutes other then driving. I'm going to start fresh tomorrow and continue research. I think once I get use to it I'll be good. ( I hope)

    Your Fitbit burn is TDEE (aka your maintenance calories). When you set it up, it guesstimates your burn since midnight.

    You can learn more in the Fitbit Users group: http://community.myfitnesspal.com/en/group/1290-fitbit-users
  • brianpperkins
    brianpperkins Posts: 6,124 Member
    Fitbits are just as much one's TDEE as MFP's numbers are once exercise are added. They all depend on accurate logging, proper setup, and acting within the system's design since they all use approximations and formulae based on generalities.
  • kmiller_0710
    kmiller_0710 Posts: 8 Member
    Thanks everyone, I finally got a new one and it's working great. Thanks for the feedback :)
This discussion has been closed.

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