Not counting steps on Android phone

ABSonly
ABSonly Posts: 4 Member
edited November 2024 in Getting Started
Guys, I have an app on my iPhone and my steps are showing. My husband has also joined with his HTC and his steps are showing 0 even though we were together all day and walked same distance.
Any ideas please? Is there some tick that needs to be ticked? :)

Replies

  • jess_9981
    jess_9981 Posts: 42 Member
    I'm not sure........but try uninstalling and reinstalling the app.
  • JMC3Terp
    JMC3Terp Posts: 2,803 Member
    some apps are better than others. I had problems with the app that was originally on my phone so I found a different app.
  • ABSonly
    ABSonly Posts: 4 Member
    Looks like Android do not have some feature on them by default which allows the phone to track the steps. I will wait until I meet hubbie and see if that was the case.. Will update the post then! Hope this was the case..
  • JanelleG0122
    JanelleG0122 Posts: 323 Member
    Android has an app called SHealth that tracks your steps. If he doesn't have it set up on his phone it won't track his steps. Just set it up on his phone and you'll be good to go. In my experience it doesn't affect the battery level and works quite well. I have a fitbit and my phone and they are usually really close to each other.
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