Fitbit Calorie Adjustment through MTP

Sandra_M
Sandra_M Posts: 41 Member
edited November 22 in Fitness and Exercise
I have been using MFP and my fitbit since January but it doesn't seem to be making any calorie adjustment for my steps since Friday. Anyone else having the same problem?

Replies

  • JeffGDDG
    JeffGDDG Posts: 252 Member
    There have been a time or two I needed to disconnect and reconnect my accounts for some reason.
  • Sandra_M
    Sandra_M Posts: 41 Member
    I tried that but my accounts won't disconnect. ...will contact MFP

    Thanks
  • janellyf
    janellyf Posts: 74 Member
    I'm having the same issue and am awaiting a response from MFP
  • SaintsFanBob
    SaintsFanBob Posts: 17 Member
    I have disconnected my Fitbit and it still shows up. Please let us know what support says. Thanks.
  • editorgrrl
    editorgrrl Posts: 7,060 Member
    Sandra_M wrote: »
    I tried that but my accounts won't disconnect. ...will contact MFP.

    Disconnect your accounts at http://www.myfitnesspal.com/fitbit

    You can learn more in the Fitbit Users group: http://community.myfitnesspal.com/en/group/1290-fitbit-users
  • Marilyn0924
    Marilyn0924 Posts: 797 Member
    Disconnect both the fitbit app from MFP and the MFP app from fitbit. log out of both. Log back into Fitbit and reconnect MFP, then log into MFP and reconnect Fitbit. Then...from your MFP mobile app, tap on "More"/"Steps" and select Fitbit so that it syncs with MFP.
    This should correct the issues.
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