Fitbit won't sync

Options
autumngarza7
autumngarza7 Posts: 5 Member
in Getting Started
My Fitbit will not sync and when I push disconnect it only takes me back to the page I was already at. Is anybody else having this problem today? Is it being worked on, does anybody know? I really like to evaluate my exercise and loving the Fitbit will automatically sync and show me the adjusted calories burned.

Replies

  • yarwell
    yarwell Posts: 10,477 Member
    Options
    Mine seems OK. Your Fitbit device syncs of with Fitbit.com but MFP and Fitbit aren't syncing ?
  • Annalynn723
    Annalynn723 Posts: 15 Member
    Options
    Mine does the same thing sometimes. I have the fit bit on my regular computer and on my phone as an app. It is delayed most of the time. For me if I update the phone app first sometimes that makes it update. I love my Fitbit but the delay in syncing is annoying at times.
  • autumngarza7
    autumngarza7 Posts: 5 Member
    Options
    It's synchronizing fine with the app itself but it's not with MFP
  • priscillam31
    priscillam31 Posts: 1,356 Member
    Options
    Mine too!! I gave up. Tried about a million times. Gives me the same page disconnect or buy. Tried both, no luck with either.
  • 2essie
    2essie Posts: 2,867 Member
    edited August 2015
    Options
    Sometimes disconnecting MFP from fitbit works.

    Edited to add then reconnect again
  • editorgrrl
    editorgrrl Posts: 7,060 Member
    Options
    Disconnect your accounts at http://www.myfitnesspal.com/fitbit

    Delete both apps, restart your device, reinstall both apps, and reconnect your accounts. In the MFP app, go to More > Steps and choose Fitbit.

    Enable negative calorie adjustments: http://www.myfitnesspal.com/account/diary_settings

    You can learn more in the Fitbit Users group: http://community.myfitnesspal.com/en/group/1290-fitbit-users

Categories